The Digital Transformation Translates to More Synergy with Business Units

by Jennifer Clark on July 19, 2017 · 0 comments

in ScanSource Catalyst,Uncategorized

Before the digital transformation, many businesses housed all of their technology needs within their IT department. From budgets to research to integrating the latest and greatest, IT departments have historically been the decision makers for new technology.

But as digital products come into the hands of consumers, and employees are able to BYOD to work and work remotely, everyone from the CEO to the new assistant can be a stakeholder for suggesting and implementing technology.

In a new study from CompTIA, titled “Building Digital Organizations,” it is suggested that IT departments are not going to dissolve, as some may think, but rather will become the strategic epicenter that will implement and integrate ideas brought to them from their business units.

Technology is now the “strategic driver,” not the CEO or director of IT, as it drives new business as well as simplifies and enables business processes. Rogue IT departments are popping up within organizations but are quickly learning there is more to technical solutions than they initially assumed. Conversely, IT units are learning more about the business side, with the two now blending together more than before.

With the digital transformation comes a shift in responsibility. The obligations that once belonged to the traditional IT team are now finding ownership in the business units. And resultantly, business units are quicker to hire employees with core skills, such as software development and data analysts, and job seekers with technical backgrounds versus relying on IT for those needs.

Instead, IT departments are now being tasked with supporting the technology needs of the business units, as well as continuing to find new applications, improve infrastructure, and provide training to those who will be using the programs and devices. And more important, they must continue to manage the security of the company’s network and proactively keep breaches at bay.

The shift to everything-in-the-cloud, and an increase in mobility, brings a unique set of challenges, such as data storage and third parties who often help manage these services. As employees access files from their devices outside of a firewall, the average smart phone can now pose a threat to infrastructure, making a breach practically inevitable.

There, are however, also new opportunities for synergy among business units, IT departments, and technology enthusiasts throughout a company. IT employees can now be more strategic and respond to requests from the business unit employees who bring new technology to the table. While there may be plenty of shared responsibilities, the digital transformation shouldn’t incite fear for IT employees, but rather relieve them of some of their traditional duties and open more doors for collaboration.

ScanSource Catalyst is a resource to help you put your ideas into motion, as well as help with product integration. Contact Jamal Strother, Sales Development Representative, at 864.286.4595 today to discuss how we can help you exceed your business goals.

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