In today’s “always on” world with its ever-increasing speed of technology and business innovation, organizations need to be more mindful of the customer experience than ever before and put the customer right at the heart of the business. Instituting a comprehensive customer experience strategy across the entire enterprise is critical to ensuring that the correct messaging gets out, that problems and issues are addressed immediately and quickly, and that customers feel their voices are being heard at every step. Click here to ensure your ShoreTel customers are receiving the best customer experience in the business!

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Motorola

WiNG Express is so easy and simple to set up one might think it’s only offered for Motorola’s entry-level APs. In fact, WiNG Express is offered in a wide range of APs from wall plates to outdoor mesh. One of WiNG Express’ standard features is the ability to create a local virtual controller for up to 25 access points, license free. For those with greater needs, up to 1000 APs can be managed with WiNG Express cloud controller, making it the industry’s most cost-effective, and scalable, enterprise wireless solution. [Read More…]

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The Motorola Solutions WiNG Express Value Proposition

by Manuel Figueroa December 4, 2014 Barcode Printing
Motorola

Even for small operations, a robust wireless network is not an option, it is an essential tool for doing business. Unfortunately, quality wireless infrastructure has traditionally required expensive and knowledgeable IT help, pricing it out of the reach of many small- to medium-sized businesses. Simply put, enterprise wireless solutions were just not designed or priced […]

The Savings are Multiplying!!

by Beth Dameron November 25, 2014 ScanSource Catalyst

Save on Avaya IP Office and Polycom classes booked and completed by 12/31/2014. Book any IP Office class with us (Basic Implementation Workshop, Advanced Applications & Config, or IP Office Contact Center), and get $250 off our already low pricing! Get 10% off any Polycom class. Enter promo code “FALL” with your order. Energize your […]

Telemarketing Tip Sheet

by Emily Joyner November 25, 2014 Business

The other day I received a phone call from a telemarketer. Working in marketing, I understand the process and purpose of telemarketing, so I usually give these callers a chance to pitch whatever they might be calling about. With this call, though, I lost interest in the first few seconds. Know why? Because I could […]

New! Avaya IP Office Contact Center!

by Beth Dameron November 25, 2014 ScanSource Catalyst
Avaya

ScanSource Services Group Education is now offering IP Office Contact Center classes! We are now offering the Avaya IP Office Contact Center Implementation and Maintenance Curriculum and Credential class to prepare you for the ASPS-5001 exam. Avaya IP Office Contact Center extends Avaya innovation in customer experience management to midsize businesses and targets contact centers […]

Where do 3D printed files come from?

by Lily Whitaker October 6, 2014 3D
scansource-3d-logo

You can print almost anything with a 3D printer – prototypes, architectural models, figurines, even food! But where do these files come from? There are many websites that provide 3D printable model files at no cost. These sites are great resources, but find out here how you can create your own.

Full Body Scans in 12 Seconds!

by Lily Whitaker September 24, 2014 3D
Artec

The new Artec Shapify booth brings 3D scanning to a whole new level and an entirely new market. Traditional 3D scanners are used in many applications, including prototyping, reverse engineering, medical uses, computer graphics for the gaming industry, art restorations and human body scanning. The human body can be one of the most difficult items […]

10 Statistics That Can Help You Increase Your Email Marketing

by Amanda Williams September 16, 2014 Business

Many people think of email blasts as a quick and cheap method of getting their message out and driving leads, but the reality is that email blasts need just as much thought and time put into them as any other marketing vehicle. And that includes researching and understanding your audience. While there is no one […]

Save on Polycom classes now!!

by Beth Dameron September 16, 2014 ScanSource Communications

It’s a “Back to School” Sale on Polycom classes! …the more you buy, the more you save!! Register two or more people in the following Polycom classes at the same time, and save 10% off each seat!* Classes must be registered by 12/31/2014 and completed by 3/31/2014. May not be combined with other offers.) REMINDER: […]