Extend your needed resources with our ScanSource Professional Services Team and you’ll get to work with rock stars Beth Dameron and Chelsea Flucker. We do the implementations, you get the credit. Everyone wins.

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Whether you’re a millennial or a baby boomer, chances are you rely on mobile computers and smart technology to fuel most of your daily tasks. And whether you can remember a time before iPods and Game Boys, you know mobile computing solutions aren’t going anywhere and have made a permanent mark in our lives.

Just as you expect your own personal mobile devices and applications to represent sleek, modern, and current trends in technology, manufacturers are tasked with mirroring those devices for business use as well. With the rise of BYOD and mobile computers serving dual purposes for both professional and personal, the lines are blurred. Expectations are on the rise for hardware and software to reflect the familiar products we’re accustomed to, and if they feel dated or inefficient, employee productivity and interest tends to wane.

Further, in the past, technology products were designed as tools to enable a solution, which in return solved a problem. While that is still true today, these products must now accompany an experience. Users form emotional connections with their devices; as it’s a connection to the world, family, friends, finances, and entertainment. They aren’t satisfied with using a rugged mobile computer in the warehouse and having it emit a different experience than at home. They want the same feeling in the field as in the coffee shop. The cool factor needs to accompany mobile tablet specs and IP ratings just as it would a phone’s camera pixel size and the latest entertainment apps.

Thankfully, the industry is responding. Operating systems are upgrading and technology is progressing at a rapid pace. As manufacturers create next-gen gadgets that will further enhance our productivity and efficiency in the workplace, it also means current hardware will eventually no longer be relevant. With many Microsoft operating systems nearing their end of life (EOL), now’s the time to begin the hardware and software upgrade process to help future-proof your customer’s solutions.

For resellers, this shift from EOL operating systems triggers an opportunity to help end users transition their business proactively without ever going offline. Approximately 99% of mobile computers currently deployed with a Windows OS that will lose support by 2020, equates to a $12 billion+ global refresh opportunity. With an average selling price of $800 for mobile computers (in 2015), why not start the conversation with your customers around their upgrades today. By sharing your suggestions, and helping with the necessary software rewrites, you can simplify your customers’ transition to a new operating system—which, in turn, makes it easier for them to migrate to new devices. As a result, you shine during the transition, and gain market share. It’s a win-win for everyone.

Further, should your customers wait to upgrade their operating systems, they lose support and functionality. Further, they also face security breaches since Windows will no longer provide updates or patches. We previously outlined the consequences in more depth here. To help you with this, ScanSource POS and Barcode’s MobilETC (Enable, Train, Connect) program was created to help facilitate these conversations and transitions. Learn more here, and email OSmigration@scansource.com to get started on the path to helping your customers deploy a successful OS transition.

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How Technology Drives Personalized, Customer-Centric Retail Experiences

by Jennifer Clark July 31, 2017 Barcode Printing
Zebra Technology

The personalized shopping experience is more than having a store associate help you browse for your preferred items. It’s walking in and having a coupon for that store appear on your smartphone. It’s checking in at a hotel directly from your mobile device, allowing you to avoid the lines. It’s not having to comb through […]

Welcome Our New Vendor StarLeaf!

by Gabby Giles July 25, 2017 Business

StarLeaf has joined the ScanSource team! StarLeaf offers products for rooms, Skype for Business, Desktops, and more. StarLeaf says that three of the most compelling reasons for moving to the cloud and allowing it to replace video infrastructure are mergers and acquisitions, aging infrastructure and migration. Some of the ways the video cloud benefits users is […]

The Digital Transformation Translates to More Synergy with Business Units

by Jennifer Clark July 19, 2017 ScanSource Catalyst

Before the digital transformation, many businesses housed all of their technology needs within their IT department. From budgets to research to integrating the latest and greatest, IT departments have historically been the decision makers for new technology.

Why Your Office Needs a Huddle Room

by Gabby Giles July 13, 2017 Business
Polycom

ZK Research found that for every hour-long meeting, 15 minutes is spent managing the room’s technology. That means 25% of every meeting is wasted! The modern work environment is constantly changing and doesn’t have time to waste. Employees want spaces that are equipped for short, informal meetings and can quickly adapt to their needs. Unlike […]

A Workplace Without Borders

by Jessica Duvall July 7, 2017 Business

The dispersed workforce is one of the most important business trends of the last several decades. Technology now makes it possible for organizations to grow far beyond their local roots and employ workers around the world, each of whom brings a vastly different experience, skill set and perspective to the business.

ShoreTel Spotlight ScanSource Enablement Specialists

by Jessica Duvall July 5, 2017 ScanSource Communications

The only thing constant is change, right? We consider ourselves able to constantly change in order to adapt to the needs of the distribution industry, our reseller partners and the needs of our vendor, ShoreTel. As such, we’ve created a new team at ScanSource that is responsible for enablement of new and current reseller partners. […]

Introducing the Polycom® Pano™

by Gabby Giles July 3, 2017 Enterprise
Polycom

Do your meetings always run late? Have you ever been in a meeting where technical difficulties wasted your valuable time? The Polycom® Pano™ is the solution. The Pano is the best way to share content at work with one touch. Simply turn on Apple Airplay or Windows Miracast and your meeting turns into a collaboration […]

InfoComm 2017: Understanding the Evolution of AV Investments and Where to Focus your Efforts

by Jennifer Clark June 30, 2017 ScanSource Communications

2017 proved to be the largest attendance ever for InfoComm with more than 44,000 people descending upon the Orange County Convention Center in Orlando, Fla. Offering more than 100 educational breakout sessions, and nearly 1,000 booth demonstrations, there were ample opportunities to understand the evolution of AV investments and how to apply it to your […]