Mitel

On January 9, 2018, Mitel was announced the #2 UCaaS Vendor worldwide by an independent research firm Synergy Research Group. Not only did Mitel surpass one million subscribers, but they are within one percentage point of the #1 market share position based on subscribers. This news is another major milestone in Mitel’s rapid emergence as a global UCaaS company. There is no better time than now to be a part of the Mitel journey.

If you would like to read the official announcement from Mitel, check out the  news release.

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ScanSource Chief Technology Officer Greg Dixon shared his predictions with Channel Executives magazine to discuss where the Internet of Things, or IoT as it’s more fondly called, is heading into 2018. With these predictions, Dixon addresses seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio. Want to find out why you’re behind if you’re not planning for IoT and how it will connect the entire planet? Check out Dixon’s article here.

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Making the Most of Your Avaya Partnership with the New PRM Tool!

by Stephen Brown January 9, 2018 Business

If you are looking to make the most of your Avaya practice in 2018, look no further than Avaya’s PRM (Partner Relationship Manager) tool. Did you know that PRM just got a cool new makeover earlier this fall? Avaya just completed Phase 1, which moved PRM to Salesforce Partner Communities in an effort to help […]

Vidiquette Series: TMI

by Gabby Giles January 9, 2018 Business
Polycom

In this episode, Polly Calm explains how to navigate content sharing while video conferencing. She reminds us that there is an option to share your entire desktop or just a file. Sharing your entire desktop could lead to embarrassment, as there could be personal content that does not need to be shared with your co-workers. […]

Vidiquette Series: Sour Cream and Onion Breath

by Gabby Giles December 29, 2017 Business
Polycom

In this episode, Polly Calm explains how to handle background noise. Background noise affects everyone’s ability to hear and be heard, which can be frustrating while video conferencing. Noise from sirens, dogs barking, and chewing can affect important meetings. Polycom makes video conferencing easy through Polycom® NoiseBlock™ technology that does the muting for you, and […]

Vidiquette Series: No Stripes, No Checks, No Service

by Gabby Giles December 28, 2017 Business
Polycom

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Vidiquette Series: Introduction

by Gabby Giles December 22, 2017 Business
Polycom

Vidiquette is defined as simple tips for better video conferencing. Since video has become an integral part of the modern work environment, video etiquette is increasingly important. Polycom’s Polly Calm has a new guide called “The Polycom Guide to Vidiquette”. It is geared toward teaching video users the most common video mistakes and how to […]

Vidiquette Series: Witness Protection

by Gabby Giles December 22, 2017 Business
Polycom

In this episode, Polly Calm explains the importance of remembering that you are on camera. Activities that were acceptable or undetectable while using audio conferencing are now noticeably distracting over video conferencing calls. This includes multitasking, filing your nails, checking your phone, or eating. Another thing to remember is to avoid unnecessary movements. Once the […]

The Final Step in Solution Selling

by Chelsea Flucker December 15, 2017 Business
Mitel ShoreTel

The concept behind solution selling is simple enough, and one that’s been around for a long time: start with what your customers need and then provide a solution that addresses that need. Simple. At least in the conceptual phase. When we look to translate this theory into real-world scenarios is when things start getting a […]

Six Steps to Make the Most of Your Communications Investment

by Shea Kopelman December 14, 2017 Business
Mitel

Technology is changing rapidly. But, when it comes to unified communications and collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward […]