Epson Honeywell Zebra

If you’re like many resellers who sell printers then you probably do a great job keeping up with the latest and greatest printing trends and new products. Your customers are probably among the first to know when a manufacturer like Epson, Zebra, or Honeywell has put out new technology.

But, are you also the first to recommend media and supplies? Are you the go-to reseller for your customers’ printer media? If you didn’t answer yes to these questions, then keep reading. We’ve outlined six reasons you need to be selling media today. [Read More…]

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ShoreTel

What’s high on the CIO’s priority list for the coming months? According to the 2017 Gartner CIO Agenda Survey, it’s digitization – the use of digital technologies to change a business model and provide new revenue and value-producing opportunities.

Cloud communications can help CIOs accelerate progress against their goals by streamlining and simplifying daily workplace activities. Thus, deploying a cloud communications solution may be the most effective – and expedient – first step a CIO can make. [Read More…]

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My Skype for Business Calls Need to be Recorded, Right?

by Jenna Metz May 17, 2017 Business

by Ron Romanchik Anyone who calls a customer service or tech support line has gotten that “this call may be recorded for quality assurance purposes” announcement in their lifetime.  That typically means that the contact center you called has a recording system and most likely will record your call, whether it’s to understand how their employees handle customer […]

ScanSource sUCCess Roadshow Tour Recap (In case you missed us)

by LaVonda Huskey May 16, 2017 Enterprise

ScanSource Communications partnered with Barco, Edgewater Networks, Plantronics and Polycom to take our 2017 sUCCess Roadshow Tour to the Washington, DC area, Los Angeles, Chicago and Dallas during April and May, 2017. We showcased four top room environments with products in full working order at each location, along with manufacturer representatives and several ScanSource folks. We […]

Polycom™ RealPresence Trio® Fuses Modern Day Conference Room Needs with Skype for Business

by Jennifer Clark May 16, 2017 Technology
Polycom

With so many remote offices, BYOD policies, and mobile devices, conference calls are the crux of conducting business in a virtual workplace. Chances are, you’ve been a part of a conference call that was a near disaster. When users have connectivity issues, or can’t view the same content simultaneously, it makes conducting business more of […]

AudioCodes Introduces Huddle Room Solution for Skype for Business

by Jenna Metz May 5, 2017 Business

New solution extends AudioCodes 400HD IP phone and management portfolio to meet growing demand for communication devices in huddle rooms and small group meeting spaces   Highlights The majority of meeting spaces in a typical enterprise are small rooms that can accommodate up to 6 persons AudioCodes Huddle Room Solution is a cost-effective solution ranging […]

Why Focus on Service Renewals?

by Angela Diamantis May 5, 2017 Business

Experts say it takes anywhere between 3 and 30 times the investment to acquire a new customer than it does to keep an existing one. While there is no exact science to determine the actual cost for your business, one thing is certain – finding new customers is a major challenge.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Maximize Your Cloud Revenue with Cloud Ignite Fueled by ScanSource Catalyst

by Jennifer Clark April 27, 2017 Cloud Computing
Avaya

For those looking to leverage the scalability and innovation of Avaya’s IP Office offering in the cloud, the wait is over. ScanSource Catalyst is hosting a series of road shows, known as Cloud Ignite Fueled by ScanSource Catalyst, that will complement Avaya’s upcoming Cloud Expo and provide the tools and resources you need to win in […]

Are you giving your best leads away?

by Vanessa Koechli April 26, 2017 ScanSource Communications
Mitel

by Patrick Sheehan Director of Open Solutions Sales, Mitel What is the best source of new sales leads?  Is it email campaigns, digital ads, cold calls? Rather, it’s customer referrals — and the greatest source of these is the phone sitting right next to you. Think about what people do when they need a new product […]