Video collaboration is all about the user experience. One of the most important components of successful video collaboration is ease of use. Using platforms that allow ease of use and simplicity are key in the changing work environment. Pat Sullivan, the Sales Manager for Unified Communication Solution Architects, claims that 2017 is the “year of the video”. This is because millennials are the largest generation in the workforce. Companies need to adapt to these video collaboration trends or risk losing employees and customers.

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Mitel

Here at ScanSource we love meeting with new potential reseller partners. Whether it’s learning about your business, your challenges or learning about you as a person… we are all in.

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Four Retail Technology Trends Resellers Should Consider

by Jennifer Clark November 29, 2017 Retail

It’s been said that customers don’t want a kayak, they want a Facebook picture. What was once just a boat is now the opportunity to show off someone’s outdoor prowess in a beautiful, serene photo. With this in mind, customer service has evolved to reflect the same technology the average consumer interacts with in his or […]

“Mr. Watson… I Want to See You!”

by Amanda Williams November 17, 2017 ScanSource Catalyst

On March 10, 1876, three days after his patent was issued, Alexander Graham Bell succeeded in getting his telephone to work. Vibration of the diaphragm caused a needle to vibrate in the water, varying the electrical resistance in the circuit. When Bell spoke the sentence, “Mr. Watson—come here—I want to see you” into the liquid […]

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

Mitel Unveils 2018 UCaaS Portfolio at ScanSource 25th Anniversary

by Jessica Duvall November 13, 2017 ScanSource Communications

Last week’s Global Partner Conference has now come to a close, and I can’t help but think about all of the exciting times we had last week. It started off with a Meet and Greet that provided the perfect opportunity for reseller partners to network with Mitel and ScanSource executives. In the 1COMM general session, Mitel’s President and […]

IoT. How the revolution is changing the enterprise workspace.

by Jill Kremer November 1, 2017 Business

Tagging substandard food while it’s in transit, so it can be removed from the supply chain before it causes illness. Pushing buttons to restock your pantry. Pickup, packaging, and shipping without a trip to the post office. Complete all of these tasks, and more, thanks to the IoT (Internet of Things). But, is your company […]

Don’t Worry. Be Happy. Avaya Utilizes Blockchain Technology for Its Happiness Index

by Amanda Williams October 23, 2017 ScanSource Catalyst
Avaya

The benefit to revolutionary technology is that it changes the way we think. It disrupts old patterns and creates new opportunities to the way things get done. Of course, these same attributes can be seen—by some—as a threat. And, in fact, they are a threat to established patterns and accepted protocols. However, if one is […]

Join us at the ONLY UCaaS Panel Discussion at GPC!

by LaVonda Huskey October 18, 2017 Business
Intelisys Nectar Plantronics

ScanSource’s Global Partner Conference is almost here, and we are hard at work getting ready for our customers and manufacturer partners to join us in our hometown of Greenville, SC!

Introducing the New Mitel Connect Mobile App Designed with the Customer in Mind

by Jessica Duvall October 13, 2017 ScanSource Communications
Mitel

Where we work and how we conduct business has never been more flexible. Nearly half of all workers say they put in time off the clock and more than half answer emails outside the office, according to new research by CareerBuilder. On the commute to work, we might join a regular conference call while stuck […]