AudioCodes

By Jenna Watts

One of the biggest challenges today with the vision of transitioning to Microsoft’s recently released Cloud PBX revolves around matching business needs with available features. Although Cloud PBX is on a rapid pace to parity with Skype for Business Server, some of the advanced features are only available on-premises for the foreseeable future. For example, a user who migrates to Cloud PBX today won’t be able to take advantage of features like response groups or integration with contact center software.  In addition, the organization will not be able to use existing analog / fax lines or common area phones.  So the question is, what can you do if you’re interested in making the move over to the cloud but you can’t afford to compromise when it comes to features? One choice is to wait, but I believe the true answer lies in what we call a hybrid hybrid environment.  Yes, you read that correctly – a hybrid hybrid environment. [Read More…]

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Mitel

By Vanessa Koechli

Did you know ScanSource now offers Mitel Technical Trainings? Well now you do! We at ScanSource know you are busy so we have tried to make trainings as convenient and easy as possible. We have figured out that location is key as well as making sure the trainings are done by a field expert. [Read More…]

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Confused about ShoreTel Connect Certification?

by Beth Dameron February 4, 2016 ScanSource Communications
ShoreTel

Are you confused about which path to take to upgrade your UC technical certifications for ShoreTel Connect?  We can help!! If you are a new ShoreTel Partner and only intend to sell ShoreTel Connect, (you will not sell or support 14.2), then you will need to go to https://www.shoretel.com/shoretel-university to enroll in the following:

What type of business meeting style fits you best?

by Jessica Duvall February 4, 2016 Business
ShoreTel

It’s common news that most people dread meetings. How many minutes do you spend getting the technology to work, how many people show up late, how many people are “off topic”… the list goes on and on..

What to expect at MWC 2016

by Jeremy Burton February 3, 2016 Business
Dialogic

By Jim Machi   The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only three weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is […]

How to Drive Video Adoption?

by Jennifer Clark February 1, 2016 ScanSource Communications

Because communication is often learned visually more than any other method, organizations can implement visual communication at work via videoconferencing. If your customers are sold on the technology but are still hesitant to adopt and integrate videoconferencing into their workplace, here are a few ideas to get them over the hurdle:

What are the Deployment Options for Skype for Business?

by Jennifer Clark February 1, 2016 ScanSource Communications

What are the Deployment Options for Deploying Skype for Business? Microsoft’s Skype for Business is an enterprise-level messaging platform that gives customers two choices for deployment: on-site deployment (or on-premises), and a cloud-hosted option through Microsoft’s Office 365 Enterprise offering. Both options come with their own set of benefits and challenges. Helping your customers understand […]

Understanding Software Defined Networking (SDN)

by Jennifer Clark January 28, 2016 Networking

You may be part of the crowd who is excited about the possibilities Software Defined Networking (SDN) will bring to the future. With hopes of simplifying the management capabilities of complex digital networks and their management issues, SDN is the topic du jour. While the definition can be a little vague, SDN is simply a […]

Are Public Safety Mobile Apps a Good Idea?

by Jeremy Burton January 26, 2016 Business

By Alan Percy, Dialogic, Inc.   I recently posted a summary of a visit to Towson University on my NoJitter blog about how the university has deployed a WebRTC mobile application from SaferMobility to their students and faculty.  It’s an intriguing story that mixes the latest in WebRTC technology, location services, and public safety.  Interestingly, […]

What Would an IoT Service Provider Even Do?

by Jeremy Burton January 26, 2016 Business

By Jim Machi – Dialogic, Inc. The Internet of Things means everything is connected. All machines will have sensors and network connectivity that will allow them to communicate with each other and exchange data. It’s the thing that will take the world from having just smart phones to smart everything.  The CEO of Orange, Stephane […]