Expiring Avaya SME Certifications

by Marty Bullen September 7, 2012 ScanSource Catalyst

Do you know if you are one of the 1700 people that have an Avaya ACIS/ SME Certification that is going to expire on Sept. 30, 2012?  One way to keep your Certification current is to attend the R8 Avaya IP Office Implementation Workshop (Boot Camp) – Course 4S00004I.  You attend one of the classes […]

Ruckus Dog Days WiFi Technical Training Series

by Jake Shehan September 7, 2012 Mobility

Our good friends at Ruckus Wireless are hitting the road this fall across North America hosting free, one-day technical Wi-Fi seminars. All of the content will be delivered by a Senior Ruckus System Engineer and is well suited for both VAR technical teams and end users. VARs may invite mid-sized to large Wi-Fi prospects to […]

Receipt Printer Technologies: Impact, Thermal and Inkjet

by ScanSource Technical Services March 18, 2011 POS

Impact: Impact printing is done by several tiny pins, aligned in a column, striking an ink ribbon positioned between the pins and the paper, creating dots on the paper. Characters are composed of patterns of these dots by moving the printhead laterally across the page in very small increments. The pins, contained in the printhead, […]

How I hit the jackpot with my sales training day

by Nathan Lord March 8, 2011 Business

Recently I had the opportunity to bring in one of my vendor partners for some sales training. Our typical training in the past was the ever exciting 45 minutes of power point slides in which the highlight of the session was the breakfast that came along with it. My take on that? I’m glad you […]

5 Techniques to Help You Learn New Healthcare IT Systems

by Nathan Lord November 12, 2010 Healthcare

So I’m flipping through the pages of the September edition of Inside Healthcare magazine (I know it’s now November… give me a break) and I ran across an interesting article on 5 techniques that help adults (quickly and easily) learn new technology systems in a healthcare environment. As I read through I thought it was […]

Mobile Computer Terminals: Vertical Markets

by ScanSource Technical Services November 6, 2010 POS

Vertical Markets   Businesses look to technology to help make them more efficient, reduce labor and obtain more accurate data on demand. Each vertical uses Mobile Computers in different ways to achieve these goals and help solve business processes. Now lets look at how the different vertical markets uses Mobile Computers. Vertical Market – Manufacturing […]

Mobile Computer Terminals: A Closer Look At Form Factors

by ScanSource Technical Services November 1, 2010 Mobility

Mobile Computers come in numerous designs and form factors to meet the ergonomic needs for many jobs and situations. There are three main form factors categories: Handhelds Wearables Vehicle Mounts Handheld Terminals A handheld mobile computer is ergonomically designed to be held by the user. Some of the many options include: A choice of scan […]

Mobile Computer Terminals: An Introduction

by ScanSource Technical Services November 1, 2010 Mobility

What is a Mobile Computer? Simply put, a mobile computer is a fully programmable portable computing device that can connect to a networking infrastructure via cable or wireless to transfer data through either a real-time or batch process. In this course, we will outline the features of many types of Mobile Computing Products. These types […]

Is Continuing Education a Big Deal to You?

by Mark Morgan September 29, 2010 Business

Margin pressure, competition, hiring and retaining the right people, customer loyalty, adequate sales team training & education, generating new leads, closing more deals – these are just several of the many challenges you face if you’re leading a sales team. How do you lead your team through each of these challenges? Let’s start with hiring […]

Thermal Barcode Printers: An Introduction to Interfaces

by ScanSource Technical Services September 16, 2010 Barcode Printing

The interface is how the host that is generating the print job communicates with the printer. No one printer is going to support all of these possible interfaces so it can be important to know ahead of time how your customer intends to connect to the host so you can make sure the printer is […]