training

Fabric Of Our Lives

by Alyssa Schaffer April 17, 2017 Business
Avaya

Yes, I borrowed the tagline for the cotton commercials. That slogan bears an impressive message though: cotton is one of the most notable fabrics in our day-to-day lives. With over 900 deployments, Avaya Fabric is quickly making a similar name for itself in the industry! Avaya Fabric totes many remarkable qualities: security, hyper-segmentation, and automatic […]

&More Mitel Education

by Kim Posey February 5, 2016 ScanSource Communications
Mitel

By Vanessa Koechli Did you know ScanSource now offers Mitel Technical Trainings? Well now you do! We at ScanSource know you are busy so we have tried to make trainings as convenient and easy as possible. We have figured out that location is key as well as making sure the trainings are done by a […]

Change in IP Office Contact Center Certification Curriculum

by Beth Dameron August 11, 2015 ScanSource Catalyst

Did you know that Avaya IP Office Contact Center certification requirements have changed? Get the scoop here… IP Office Contact Center ACSS certification is now required to deliver implementation, configuration, administration, maintenance and troubleshooting support for Avaya’s best-in-class Customer Experience Management Solution for the midsize business (IP Office Contact Center – IPOCC).  The ACSS replaces […]

Virtual or Classroom Training… Does it Matter?

by Beth Dameron February 11, 2015 ScanSource Catalyst

So, you have decided to sell and support a new product line or type of product and need technical training and/or certification. What factors should you consider when deciding what method of training delivery you will utilize? I think much of it depends on your learning style and what you are looking for from the […]

The Savings are Multiplying!!

by Beth Dameron November 25, 2014 ScanSource Catalyst

Save on Avaya IP Office and Polycom classes booked and completed by 12/31/2014. Book any IP Office class with us (Basic Implementation Workshop, Advanced Applications & Config, or IP Office Contact Center), and get $250 off our already low pricing! Get 10% off any Polycom class. Enter promo code “FALL” with your order. Energize your […]

More training options than ever!

by Beth Dameron May 2, 2014 ScanSource Catalyst

As the new Education Manager in the ScanSource Services Group (SSG), I spent a couple of months just learning the lingo and landscape for my new job.   I had big shoes to fill, replacing a well-loved and respected manager who retired.  I decided that rather than trying to fill her shoes, I would bring “new […]

How Do You UC?

by ScanSource Catalyst Tech Support March 26, 2014 Mobility
Aruba Avaya Jabra Spectralink

In addition to the blog, you can learn more about UC and how to begin offering a total solution by attending these three web seminars by industry expert Jim Sevier. Using a puzzle-solving theme, he will explain how to first put together the easy pieces and then fill the gaps with ScanSource. Solve the Puzzle Overview – […]

Tool Cool: Cisco’s “The SELL”

by Ashlee Dufek December 2, 2013 Business
Cisco

The SELL is an amazing online resource for Cisco partners to assist them in becoming more productive, knowledgeable, and competent in selling Cisco solutions.  The Sales Enablement Learning Lifecycle is divided into five key areas, making it super easy to navigate.

Tool Cool: Cisco Service Finder

by Ashlee Dufek November 7, 2013 Business
Cisco

If you read my first post in the “Tool Cool” series (and I KNOW you did), you know that I think you’re missing out on time savings and money making if you aren’t utilizing all the great resources Cisco has for their Partners.  And if you know anything about me, you know that Cisco Services […]

Tool Cool: Cisco Partner Central

by Ashlee Dufek October 17, 2013 Business
Cisco

Cisco has more than 48 certifications and specializations, but having a strong understanding of Cisco’s vast resources will give you the real edge in doing business.   How much can you increase your business using Cisco’s Partner tools?   How much time will you save when you know exactly where to go for answers?

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