7 Reasons Why Customers Choose Polycom Video Conferencing

by Jimmi Leigh Griffin July 25, 2013 ScanSource Catalyst

The Fortune 100, along with 415,000+ customers, rely on Polycom to push the greatness of human collaboration forward every day. Take a look at the 7 reasons why Polycom has the best voice, video & telepresence conferencing: Ease of Use- for video collaboration to become ubiquitous, systems need to be easy to use and manage.  […]

Polycom Unveils New Around-the-Table, Panoramic 1080p HD Video Collaboration Solution for Microsoft Lync

by Jimmi Leigh Griffin July 17, 2013 ScanSource Communications

Polycom announces new Unified Conference Stations at Microsoft 2013 Worldwide Partner Conference in Houston earlier this month. The new Polycom® CX5500 and CX5100 Unified Conference Stations are designed to deliver a groundbreaking around-the-table experience for all participants, whether they’re in the room or thousands of miles away. This announcement furthers the extensive partnership between Polycom […]

Polycom is bringing video to… well, everyone.

by Jimmi Leigh Griffin July 9, 2013 ScanSource Communications

Think video conferencing is a thing of the future?  Think again!  Some statistics show that telenetworking has increased 73% since 2005 (Source: “Latest Telecommuting Statistics”, Global Workplace Analytics).  Think about the days when it was a luxury to have the “phone in a box” in your passenger seat.  Not too long ago, right?  Of course, […]

See How Polycom Video Collaboration helped Lincoln Fire and Rescue Save Lives and See a 66% Increase in Training Efficiency

by Jimmi Leigh Griffin July 1, 2013 ScanSource Communications

Municipalities of all sizes are struggling to deliver exceptional service at a time when budgets are tight and demands on city resources have never been greater. Every morning in Lincoln, Nebraska, as many as 85 firefighters meet face-to-face to discuss the day’s operations, anticipate potential traffic delays, and share plans for training, maintenance and other […]

FastQuote for Avaya IP Office Server Edition

by ScanSource Catalyst Tech Support May 22, 2013 ScanSource Catalyst

Catalyst Telecom is pleased to announce the newest product to the FastQuote lineup – Avaya Server Edition for Mid-Market.  This new FastQuote addition allows quick and easy configuration of Avaya’s Server Edition product though the use of our proprietary FastQuote Wizard system. In addition to the wizard, users can also do more advanced configurations using the […]

ScanSource Communications is now ready to deliver the Polycom Certification classes you need.

by Jimmi Leigh Griffin March 1, 2013 ScanSource Communications

ScanSource is excited to serve as Polycom’s first Authorized Training Partner (ATP) in North America to enable resellers to deliver more comprehensive Polycom solutions to their end-user customers. ScanSource Communications’ Polycom certified instructors are offering classes now through the Polycom Global Education Network. There are still seats left in the March 2013 classes that will […]

ADTRAN Announces New Line of IP Phones and Paid4Trade – Competitive Displacement Program

by Ryan Johnson December 12, 2012 ScanSource Catalyst

ADTRAN’s expanded line of IP Phones is perfect for enterprises looking to leverage the advanced business benefits of next-generation voice, video and unified communications.   Well-suited for both hosted and premise-based applications, these IP Phones offer a wide range of advanced enterprise-grade features, including: High-resolution multi-touch displays HD Voice Clarity Optional USB Camera for videoconferencing Full […]

Polycom HDX Series – Microphone (Clink2) Cable Pin-Out

by ScanSource Communications Tech Support November 26, 2012 ScanSource Communications

Problem: Client needs help with pin-out / wiring diagram for the Clink2 Crossover Cable to make their own version of p/n: (25 ft.) 2200-24009-001, (50 ft.) 2200-24008-001, (100 ft.) 2200-24010-001 Solution: To build a custom Conference Link2 cable, use shielded CAT5e or better, and terminate both end connectors (P1 and P2) with standard 8P8C plugs […]

Polycom HDX Series: Monitor is not showing video, but audio can be heard

by ScanSource Communications Tech Support November 22, 2012 ScanSource Communications

Problem: There is no video on the monitor, but sound can be heard. Solution: When powering on the unit for the first time, if not connected via component into a monitor there may be no picture visible. To correct this, the HDX video output must be changed. To change the video output without being able […]

Polycom HDX – IR & Remote Control Problems

by ScanSource Communications Tech Support November 21, 2012 ScanSource Communications

Problem: Remote control does not work, remote will not control codec, need to change remote control channel Solution: First, test to verify codec is receiving IR signal from remote Press the Home button on the remote control to see if the power light on the front of the codec flickers in response to the button. […]