Vidiquette Series: Sour Cream and Onion Breath

by Gabby Giles December 29, 2017 Business
Polycom

In this episode, Polly Calm explains how to handle background noise. Background noise affects everyone’s ability to hear and be heard, which can be frustrating while video conferencing. Noise from sirens, dogs barking, and chewing can affect important meetings. Polycom makes video conferencing easy through Polycom® NoiseBlock™ technology that does the muting for you, and […]

Vidiquette Series: No Stripes, No Checks, No Service

by Gabby Giles December 28, 2017 Business
Polycom

In this episode, Polly Calm explains the value of wearing the right clothes while video conferencing. Pinstripes, complicated patterns, or check designs can distract the technology from focusing on your words and ideas. Don’t make a camera like the Polycom® EagleEye™ Director work overtime by wearing complicated patterns! Polly also stresses that it is important […]

Vidiquette Series: Introduction

by Gabby Giles December 22, 2017 Business
Polycom

Vidiquette is defined as simple tips for better video conferencing. Since video has become an integral part of the modern work environment, video etiquette is increasingly important. Polycom’s Polly Calm has a new guide called “The Polycom Guide to Vidiquette”. It is geared toward teaching video users the most common video mistakes and how to […]

Vidiquette Series: Witness Protection

by Gabby Giles December 22, 2017 Business
Polycom

In this episode, Polly Calm explains the importance of remembering that you are on camera. Activities that were acceptable or undetectable while using audio conferencing are now noticeably distracting over video conferencing calls. This includes multitasking, filing your nails, checking your phone, or eating. Another thing to remember is to avoid unnecessary movements. Once the […]

The Final Step in Solution Selling

by Chelsea Flucker December 15, 2017 Business
Mitel ShoreTel

The concept behind solution selling is simple enough, and one that’s been around for a long time: start with what your customers need and then provide a solution that addresses that need. Simple. At least in the conceptual phase. When we look to translate this theory into real-world scenarios is when things start getting a […]

Six Steps to Make the Most of Your Communications Investment

by Shea Kopelman December 14, 2017 Business
Mitel

Technology is changing rapidly. But, when it comes to unified communications and collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward […]

7 Reasons 2017 is the Year of the Video

by Gabby Giles December 6, 2017 Business

Video collaboration is all about the user experience. One of the most important components of successful video collaboration is ease of use. Using platforms that allow ease of use and simplicity are key in the changing work environment. Pat Sullivan, the Sales Manager for Unified Communication Solution Architects, claims that 2017 is the “year of […]

Make Time to Connect with Us!

by Jessica Duvall December 5, 2017 Business
Mitel

Here at ScanSource we love meeting with new potential reseller partners. Whether it’s learning about your business, your challenges or learning about you as a person… we are all in.

Four Retail Technology Trends Resellers Should Consider

by Jennifer Clark November 29, 2017 Retail

It’s been said that customers don’t want a kayak, they want a Facebook picture. What was once just a boat is now the opportunity to show off someone’s outdoor prowess in a beautiful, serene photo. With this in mind, customer service has evolved to reflect the same technology the average consumer interacts with in his or […]

“Mr. Watson… I Want to See You!”

by Amanda Williams November 17, 2017 ScanSource Catalyst

On March 10, 1876, three days after his patent was issued, Alexander Graham Bell succeeded in getting his telephone to work. Vibration of the diaphragm caused a needle to vibrate in the water, varying the electrical resistance in the circuit. When Bell spoke the sentence, “Mr. Watson—come here—I want to see you” into the liquid […]