UCC Professionals Need AV Integrators… and Vice Versa

by Jimmi Leigh Griffin March 12, 2015 Business

I just came across a white paper published by InfoComm International that immediately caught my attention.  The paper’s title is “The Role of the Audiovisual Industry in Unified Communications and Collaboration.”  Considering we have a targeted focus within the ScanSource Communications business unit on both the Pro AV and the UC technology segment I thought […]

Revolabs Now Shipping the FLX UC 1000

by Matthew Sekuras March 12, 2015 Business
Revolabs

The FLX™ UC 1000 IP & USB Conference Phone is NOW SHIPPING! Conference with Confidence: The FLX UC 1000 is a TWO in ONE solution that combines a USB speakerphone with a VoIP conference phone and color dialer, and can bridge calls between the two. The UC 1000 connects to all major IP PBXs, making […]

Media Servers Will Play an Increasingly Important Role for Telco Apps

by Jim Machi March 11, 2015 Cloud Computing
Dialogic

Media servers play an important role in enabling many of the real-time communications applications many of us use every day. When you retrieve a voice mail, have an email read back to you while in the car or get on a conference call, a media server is involved. Media servers provide the back-end voice and/or […]

Choices, Choices…Business Factors to Consider When Selecting Training

by Beth Dameron March 11, 2015 ScanSource Catalyst

Choices, Choices…Business Factors to Consider When Selecting Training Training is training, who cares how I get it… right?   Maybe you should rethink that. Training can be delivered in traditional classrooms, onsite, virtually, online, through self-study, mixed delivery (a mix of self-study online, lab, instructor time), etc.   Do you know what works best for you and […]

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

by Donna Cooley March 11, 2015 Business
Thumbnail image for ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions. ScanSource Communications, a leading value added distributor of communications products and a sales unit of ScanSource, Inc., today announced it is now offering ShoreTel Sky, a secure hosted Voice over IP (VoIP), unified communications (UC) service. By working with ScanSource Communications, resellers […]

Mobile Markets in Healthcare

by Manuel Figueroa March 10, 2015 Healthcare

Mobile markets growing in healthcare. Big growth in the mHealth makes for great headlines, but is it true and verifiable? According to yet another study, 49% growth by 2020. In February of 2014, Grand View Research published mHealth Market Analysis And Segment Forecasts To 2020. http://www.grandviewresearch.com/industry-analysis/mhealth-market Here are some key questions answered by the report. […]

AudioCodes Ordering Wizard

by Alan Percy March 6, 2015 Business

Beating the BOM – Introducing the AudioCodes Ordering Wizard By Alan D. Percy, Senior Director or Marketing, AudioCodes Crafting a Bill of Materials (BOM) is one of the great challenges of selling technology. Making sure a customer proposal includes the proper base product, accessories, service plans and support can avoid an uncomfortable “oops” or time-wasting […]

Why Carriers and WebRTC Don’t Have to be the Same Magnet Polarization and Can be Partners Part II

by Jeremy Burton March 4, 2015 Business

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep the offerings fresh.   But WebRTC may also be a way to compete with OTT apps that are riding on top of their network.   Apps that are free and don’t provide revenue to the carriers. […]

WebRTC Video Codec Debate: A Transcoding Vendor’s Perpective

by Chad Hart March 4, 2015 Cloud Computing
Dialogic

Here we go again. The Internet Engineering Task Force (IETF) is scheduled to discuss WebRTC Mandatory to Implement (MTI) codecs again this week at IETF 91. We have been here a few times before – the community failed to reach a consensus on this issue last year. Will this time be any different? What does […]

Unified Communications and the User Experience

by Fran Farrell March 3, 2015 ScanSource Communications

There’s a lot of chatter out on the internet these days about Microsoft Lync, Unified Communications, and Interoperability. I’d like to chime in about maybe the most important interconnection in a business system – The Human Interface. Computers, laptops, and tablets were not designed with voice communications in mind. To maximize the user experience in […]