From Kerry McDonough, Director, Cisco Small Business Sales, US

Collaboration

UC features a venue where coworkers, business partners, and clients can come together and collaborate using advanced data sharing and communications devices.

Communication

UC enhances business communications by bringing all available devices and modalities under one roof. The implications go beyond access. With UC, you can seamlessly transition among all available communications modalities “live.”

Access

Because UC operates across all communications devices; users enjoy unprecedented remote access to the system.

Business Process Integration

UC expands the integration between data and communications applications, promoting continuity across all business processes. Via UC you can access business process applications like ERP, CRM, supply chain management (SCM), and other data management and reporting utilities.

Real-Time Presence

Real-Time Presence is s unique innovation of UC.  It allows you to view the availability of all other users and their communication preferences. This cuts wasted time tracking down available users and leaving messages.

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