Making customer service your TOP priority. It’s as easy as these five steps.

by Caroline Gooding June 29, 2018 Business

Frustrated customers aren’t happy customers. Displease your customers one time too many times—and no one can predict if that takes only one time, or multiple times—and they probably won’t return to your or your customer’s retail establishment. When checkout lines are too long, when store shelves or displays are in disarray, when it’s seemingly impossible […]

Where is my inventory? and other important questions in today’s marketplace

by Caroline Gooding May 30, 2018 Barcode Printing

Especially today, businesses need to know where their products have been, where they currently are, and where they’re going—to increase efficiency, which, in turn, reduces labor costs and waste. Having this updated information also improves customer satisfaction, as products basically can be delivered on demand, and who doesn’t like that? But, what are the best […]

This Apple-certified printer DOES fall far from the tree

by Caroline Gooding May 2, 2018 Business

By Caroline Gooding, Product Manager, ScanSource Apple iPad POS systems are extremely popular for printing tasks, especially in retail and hospitality environments. Wonder why? It’s simple. They pack a lot of features into a very small, good-looking, affordable, user-friendly package. But, until now, they also had a downside. Apple’s AirPrint® technology, which allows printing of […]