UMS Webservice gets IIS Start page

by ScanSource Catalyst Tech Support on October 27, 2008 · 0 comments

in ScanSource Catalyst,ScanSource Catalyst Tech Support

On UMS default installs, users may get in the habit of entering just the server name, and not adding the entire sub-directory for accessing the web application.  This results in an unexpected page with an Under Construction message or a picture displaying IIS7.  Either way it’s not UMS, and could be frustrating for a end user.  Changing the root directory to be the voicemail directory will break the application as the paths will break the UMS webservice.  A simple solution is to setup a redirect.  Read more to see how…

In IIS there is an IIS start page that delivers the message displayed.  This page is named iisstart.htm and is located in the C:Inetpubwwwroot folder of the server.  Right-click this file and choose ‘Open with > Notepad‘.  This displays the HTML coding that renders the page you see in the browser.

After the section:

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />

add the line:

<meta http-equiv="refresh" content="0;URL=/voicemail" />

This tells the web browser to redirect to the /voicemail directory on the same server and will display the Login page for UMS. Everything from this point is normal UMS

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