SIP

How to Sell Gateways and Session Border Controllers

by Jennifer Clark January 3, 2017 Technology
Skype for Business

You can’t talk about selling Skype for Business without mentioning a Session Border Controller (SBC) or gateway. Any Skype for Business deployment where enterprise voice features will be used requires either an SBC or gateway to connect to the Public Switched Telephone network (PSTN).  Gateways allow Skype for Business to communicate through legacy PSTN networks […]

Could your business survive a $50,000 loss?

by Andrew Runion July 18, 2016 Business
Intermedia

The high cost of phone downtime: Could your business survive a $50,000 loss? By Mitchell Berenson – Intermedia Director of Marketing When I talk to companies about the importance of proper business continuity planning, I find that most businesses still rely on premises-based PBX systems or service from the phone company. And while that seems […]

NFV and Open Source Explored at ITExpo

by Jeremy Burton October 27, 2015 Business

By Alan Percy – Dialogic, Inc. Alan Percy at the panel discussion Open Source in the Service Provider Network at ITEXPO   Network Function Virtualization (NFV) got plenty of attention this last week at ITExpo in Anaheim, CA.  With a dedicated track of sessions and presentations, NFV was covered by a long list of “who’s […]

ITEXPO West Forecasts a Bright Outlook for Clouds

by Jeremy Burton October 27, 2015 Business

By Jim McLaughlin – Dialogic, Inc. I’ve just returned from the ITEXPO west conference, held in sunny Anaheim California, where Dialogic hosted an exhibitor booth, and also participated in three dynamic panel discussions.  By all measures, the event was a great success!  With informative keynotes and panel sessions that delved into current industry trends ranging […]

The WebRTC Codec Conundrum

by Alan Percy September 21, 2015 Business
dialogi

As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs.   Like the cicadas that emerge from the earth every few years and raise a racket with their mating songs, developers of real-time communications applications […]

NFV and Burgers – A Lunch Discussion

by Alan Percy September 17, 2015 Business
Dialogic

Having spent most of the last few years focused on the enterprise side of the Unified Communications market, it was time to get caught up on the developments that the communications service providers had been working on. What better way to get caught up than to head down to the Dialogic office in Plano, TX […]

Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)

by Jim Machi September 16, 2015 Business
Dialogic

Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at this, it is not the only function.  With that in mind, Dialogic created a simple “Usages of a Diameter Signaling […]

IVR, You Ready for the Future?

by Tim Moynihan September 16, 2015 Business
Dialogic

When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR) systems because, truth be told, many IVR systems continue to be poorly designed. Lengthy wait times, annoying hold music, call flows that led to nowhere and routing to […]

Some Guiding Principles Are in Order for NFV

by Jeremy Burton September 11, 2015 Business

By Tom Schroer – Dialogic, Inc. The momentum around Network Functions Virtualization or NFV is building. While still in its early stages, it promises to be a disruptive influence to the way service providers build networks and deliver services to their customers. It’s also going to shake up how traditional network equipment manufacturers do business […]

NFV Reality

by Jim Machi September 11, 2015 Business
Dialogic

  My past two blogs have been about NFV vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans.  The xSPs want to deploy NFV for the reasons the industry has been talking about – CAPEX reduction, OPEX reduction, and New Service Delivery – and they […]