ShoreTel

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

by Donna Cooley March 11, 2015 Business
Thumbnail image for ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions. ScanSource Communications, a leading value added distributor of communications products and a sales unit of ScanSource, Inc., today announced it is now offering ShoreTel Sky, a secure hosted Voice over IP (VoIP), unified communications (UC) service. By working with ScanSource Communications, resellers […]

Retaining Your Millennial Employees: Try UC B4 it’s 2 Late

by Elizabeth Tarry February 16, 2015 Business
ShoreTel

The Millennial generation is rapidly becoming a valuable segment of the modern business workforce. The Millennials—people aged 21 to 34—are the largest generation in American history, almost three times the size of Generation X. According to a Pew Research Center report, Millennials are highly educated, self-confident and ambitious. Most importantly, they are more mobile and […]

Why Cloud VoIP

by Donna Cooley February 11, 2015 Business
ShoreTel

What is a Cloud-Based VoIP System? Out of the Closet, into the Cloud Traditionally, businesses deployed systems and applications by installing software on hardware located in their offices. Cloud Computing (which is also often called “Hosted” or “Software as a Service”) is a new paradigm in which cloud applications and cloud VoIP systems are located […]

Take Your Sales Beyond Expectations

by Sara Wilde February 10, 2015 Business
ShoreTel

ShoreTel and ScanSource want to take you Beyond Expectations in 2015! With our exclusive program for ShoreTel partners, we want to provide you with the right tools to be successful. Beyond Expectations provides an opportunity for partners to earn a chance to win marketing funds or a business-building trip with ShoreTel and ScanSource executives. The […]

Retaining Your Millennial Employees: Try UC B4 It’s 2Late

by Elizabeth Tarry February 9, 2015 Business
ShoreTel

The Millennial generation is rapidly becoming a valuable segment of the modern business workforce. The Millennials—people aged 21 to 34—are the largest generation in American history, almost three times the size of Generation X. According to a Pew Research Center report, Millennials are highly educated, self-confident and ambitious. Most importantly, they are more mobile and […]

Cloud, On-Premise or Hybrid UC: 10 Questions to Get the Right Fit

by Elizabeth Tarry February 2, 2015 Business
ShoreTel

Email, mobile phones, landlines, instant messaging, text messaging, web conferencing and video chat — there are more ways to communicate than ever. And making that connection is easier with a business phone system that uses unified communications (UC) capabilities to streamline communication and collaboration. With UC, your staff can work the way they want, where […]

8 Best Practices for Customer Experience Management

by Elizabeth Tarry December 12, 2014 ScanSource Communications

In today’s “always on” world with its ever-increasing speed of technology and business innovation, organizations need to be more mindful of the customer experience than ever before and put the customer right at the heart of the business. Instituting a comprehensive customer experience strategy across the entire enterprise is critical to ensuring that the correct […]

More training options than ever!

by Beth Dameron May 2, 2014 ScanSource Catalyst

As the new Education Manager in the ScanSource Services Group (SSG), I spent a couple of months just learning the lingo and landscape for my new job.   I had big shoes to fill, replacing a well-loved and respected manager who retired.  I decided that rather than trying to fill her shoes, I would bring “new […]

April 2014 Discounts from ScanSource Services Group

by Amanda Williams April 1, 2014 Business
Avaya GreenCloud Polycom ShoreTel

ScanSource Services Group is FUELING your business with exclusive discounts to help you MAXIMIZE your business this year!  Check back each month for new discounts.  Read about the April discounts below: CLOUD SERVICES Get an extra 2% discount when you sign a new Green Cloud deal through ScanSource Services Group!  Green Cloud Technologies is a […]

ShoreTel QIC Tool: Including Support Comparisons

by Kyle DeWitt May 24, 2013 ScanSource Communications
ShoreTel

A new feature in ScanSource Communications’ Quoting, Implementation and Configuration (QIC) tool version 13 allows ShoreTel Partners to include multiple service contracts on one quote to their customers.  Partners can now offer their customers service options without regenerating the quote multiple times.  This post is designed to guide a QIC user through the process.