ShoreTel

19th Century School Gets 21st Century UC System

by Jessica Duvall February 13, 2018 Business
Mitel

The Taft School in Connecticut was founded in 1890, a time when a new invention called the “telephone” was just coming into acceptance as a recognized form of communication. While the mission and integrity of this private boarding school remains as true today as it did at its founding more than a century ago, other […]

Hot Off the Press.  Mitel Moves to #2 in the UCaaS Market Worldwide.

by Shea Kopelman January 17, 2018 Cloud Computing
Mitel

On January 9, 2018, Mitel was announced the #2 UCaaS Vendor worldwide by an independent research firm Synergy Research Group. Not only did Mitel surpass one million subscribers, but they are within one percentage point of the #1 market share position based on subscribers. This news is another major milestone in Mitel’s rapid emergence as […]

The Final Step in Solution Selling

by Chelsea Flucker December 15, 2017 Business
Mitel ShoreTel

The concept behind solution selling is simple enough, and one that’s been around for a long time: start with what your customers need and then provide a solution that addresses that need. Simple. At least in the conceptual phase. When we look to translate this theory into real-world scenarios is when things start getting a […]

Six Steps to Make the Most of Your Communications Investment

by Shea Kopelman December 14, 2017 Business
Mitel

Technology is changing rapidly. But, when it comes to unified communications and collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward […]

Make Time to Connect with Us!

by Jessica Duvall December 5, 2017 Business
Mitel

Here at ScanSource we love meeting with new potential reseller partners. Whether it’s learning about your business, your challenges or learning about you as a person… we are all in.

Mitel Unveils 2018 UCaaS Portfolio at ScanSource 25th Anniversary

by Jessica Duvall November 13, 2017 ScanSource Communications

Last week’s Global Partner Conference has now come to a close, and I can’t help but think about all of the exciting times we had last week. It started off with a Meet and Greet that provided the perfect opportunity for reseller partners to network with Mitel and ScanSource executives. In the 1COMM general session, Mitel’s President and […]

Introducing the New Mitel Connect Mobile App Designed with the Customer in Mind

by Jessica Duvall October 13, 2017 ScanSource Communications
Mitel

Where we work and how we conduct business has never been more flexible. Nearly half of all workers say they put in time off the clock and more than half answer emails outside the office, according to new research by CareerBuilder. On the commute to work, we might join a regular conference call while stuck […]

ShoreTel Spotlight: Jonny Williams

by Jessica Duvall September 11, 2017 Sales
ShoreTel

Say hello to Jonathon “Jonny” Williams. Jonny joins us all the way from across the pond. He was born just outside of London and grew up in Wales where he found a deep love for football. Or, soccer, as Americans like to call it. He moved to the United States seventeen years ago to work […]

How a Good Phone System Can Increase Business Agility

by Jessica Duvall August 28, 2017 K-12
ShoreTel

In fast-growing companies, agility is much more than a buzzword – it’s an organizational imperative. With every new contract, businesses must determine if they need to add resources to deliver quality goods or services on time. Without this kind of agility, you can’t meet rising customer demands or beat the competition to market. In this […]

ShoreTel Spotlight: ScanSource Professional Services

by Jessica Duvall August 7, 2017 ScanSource Communications

Extend your needed resources with our ScanSource Professional Services Team and you’ll get to work with rock stars Beth Dameron and Chelsea Flucker. We do the implementations, you get the credit. Everyone wins.