ShoreTel

ShoreTel Spotlight: Jonny Williams

by Jessica Duvall September 11, 2017 Sales
ShoreTel

Say hello to Jonathon “Jonny” Williams. Jonny joins us all the way from across the pond. He was born just outside of London and grew up in Wales where he found a deep love for football. Or, soccer, as Americans like to call it. He moved to the United States seventeen years ago to work […]

How a Good Phone System Can Increase Business Agility

by Jessica Duvall August 28, 2017 K-12
ShoreTel

In fast-growing companies, agility is much more than a buzzword – it’s an organizational imperative. With every new contract, businesses must determine if they need to add resources to deliver quality goods or services on time. Without this kind of agility, you can’t meet rising customer demands or beat the competition to market. In this […]

ShoreTel Spotlight: ScanSource Professional Services

by Jessica Duvall August 7, 2017 ScanSource Communications

Extend your needed resources with our ScanSource Professional Services Team and you’ll get to work with rock stars Beth Dameron and Chelsea Flucker. We do the implementations, you get the credit. Everyone wins.

A Workplace Without Borders

by Jessica Duvall July 7, 2017 Business

The dispersed workforce is one of the most important business trends of the last several decades. Technology now makes it possible for organizations to grow far beyond their local roots and employ workers around the world, each of whom brings a vastly different experience, skill set and perspective to the business.

ShoreTel Spotlight ScanSource Enablement Specialists

by Jessica Duvall July 5, 2017 ScanSource Communications

The only thing constant is change, right? We consider ourselves able to constantly change in order to adapt to the needs of the distribution industry, our reseller partners and the needs of our vendor, ShoreTel. As such, we’ve created a new team at ScanSource that is responsible for enablement of new and current reseller partners. […]

ShoreTel Spotlight: Donna Cooley

by Jessica Duvall June 7, 2017 Business
ShoreTel

Making a move to the cloud is easy when Donna is involved. ShoreTel Connect CLOUD uniquely positions ScanSource as a Cloud Services Distributor (CSD) and that is where Donna comes in. She works with over 200 partners in her role managing the ShoreTel Connect CLOUD relationship at ScanSource and has been instrumental in recruiting, onboarding […]

3 Ways Communications Technology Can Improve Your Customer’s Experience

by Jessica Duvall June 1, 2017 Business
ShoreTel

Think about the last time you had a customer experience with a brand. What made it great? Or awful? For many of us, both stellar and terrible experiences have the same effect: They’re memorable. The great ones stick with us as much as the horrible ones and, either way, we’ll probably tell a few friends. […]

4 Ways Cloud Communications Can Help CIOs Meet Priorities in 2017

by Jessica Duvall May 22, 2017 ScanSource Communications
ShoreTel

What’s high on the CIO’s priority list for the coming months? According to the 2017 Gartner CIO Agenda Survey, it’s digitization – the use of digital technologies to change a business model and provide new revenue and value-producing opportunities. Cloud communications can help CIOs accelerate progress against their goals by streamlining and simplifying daily workplace […]

How to Roll Out Technology in a Multi-Generational Workplace

by Jessica Duvall April 19, 2017 Business
ShoreTel

CIOs rolling out new communications technology face a distinctive challenge. With four generations in the workplace today – Veterans (born before 1946), Baby Boomers (born 1946 – 1964), Generation X (born 1965 – 1980) and Millennials (born after 1981) – they must not only determine the best solution to meet the needs of their business, […]

ShoreTel Recognized for Product Innovation and Channel Program Excellence

by Jessica Duvall April 14, 2017 ScanSource Communications
ShoreTel

ShoreTel Connect Named TMC 2017 Unified Communications Product of the Year ShoreTel Connect is a complete unified communications solution that delivers rich communications and collaboration features in an intuitive, modern interface, making it easy for teams, partners and customers to interact anytime and from any location. Connect delivers business communications via cloud or premise through […]