by Tim Moynihan
September 16, 2015
Business

When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR) systems because, truth be told, many IVR systems continue to be poorly designed. Lengthy wait times, annoying hold music, call flows that led to nowhere and routing to […]
by Jeremy Burton
September 11, 2015
Business
By Tom Schroer – Dialogic, Inc. The momentum around Network Functions Virtualization or NFV is building. While still in its early stages, it promises to be a disruptive influence to the way service providers build networks and deliver services to their customers. It’s also going to shake up how traditional network equipment manufacturers do business […]