IP

Just What the Doctor Ordered

by Tim Moynihan May 21, 2015 Business
Dialogic

House calls may have gone the way of the country doctor, but physicians continue to be pioneers in the field of mobile technology. Physicians, for example, were one of the first groups to test out mobile pagers in the 1950s—the precursor to the mobile phone. Today, it’s hard to imagine a doctor without a smartphone […]

Read what you missed at the WebRTC Conference & Expo

by Jeremy Burton May 20, 2015 Business

I thought I’d share a few observations from the WebRTC Conference and Expo in Miami last week. I attended many sessions, participated in one as a panelist, and represented Dialogic at our booth. Observation #1: WebRTC is maturing into a generally accepted communication channel Many people from operators and large enterprises stopped by the booth […]

Achieving International LTE Roaming

by Jeremy Burton May 20, 2015 Business

At the recent LTE MENA conference I had the pleasure of being on a panel where we discussed the challenges and opportunities with achieving international LTE and Voice over LTE (VoLTE) roaming. During the course of the panel, the role IPX providers play when it comes to roaming enablement was a hot topic. Service providers […]

What’s Next for IPX?

by Jeremy Burton May 14, 2015 Business

IPX operators, the IP reboot of the GRX, have been providing an array of services in addition to the connectivity for mobile data roaming for GSM operators from which their earlier name was derived. International voice switching and termination has been a core offering by IPX operators for quite a while, as it has been […]

Texting and the Contact Center

by Jim Machi May 12, 2015 Business
Dialogic

I’ve periodically written about the changing contact center, from speech analytics to WebRTC multiple times. Another interesting trend emerging is the use of text for the contact center. It’s kind of old school, but text is an efficient and direct way to get information to a customer. A widely quoted statistic from a 2014 Harris […]

5 Ways to Woo Enterprises with Hosted Services

by Jeremy Burton May 7, 2015 Business
Broadsoft Dialogic

For years, communications service providers (CSPs) have made attractive overtures to enterprises around hosted services, only to be rebuffed at the door with the answer: “No thanks, we do that in-house.” These days, however, enterprises are changing their tune and are more open to hosted services than ever before. Buoyed by the success of the […]

IoT vs. M2M

by Jim Machi April 16, 2015 Business
Dialogic

At Mobile World Congress, the Internet of Things (IoT) and those promoting that sort of thing came out of the woodwork. In fact, these types of companies are likely causing Mobile World Congress to change from a show dedicated to the mobile telecom industry, to a show dedicated to anything mobile. Many of these companies […]

What is GitHub?

by Jeremy Burton April 13, 2015 Business

What is GitHub? If you love writing code, you may want to get to know GitHub if you haven’t already. GitHub was formally launched in 2008 and has drawn in more than 9 million users and over 21.1 million repositories. GitHub has been described as a social networking site for programmers that allows for code […]

The NFV End Game – Part 2

by Jim Machi April 13, 2015 Business
Dialogic

If it’s true that NFV will end the “end-to-end solutions coming from a single vendor” and usher in the “best of breed” approach, then it means significant changes for this industry. Some large players that have end-to-end solutions will need to change if they want to survive. This is easier said than done. First of […]

What is a TADHAck ???

by Jim Machi April 7, 2015 Business

If you have been following our social messaging, you probably noticed that we are going to be participating in TADHack-mini London, which will be focusing on WebRTC. You may have wondered or are wondering, “What is this?” So, I am going to tell you what it is and why you should be participating if you […]