IP Phones

How to configure Avaya IP Phones to use DHCP and VLAN

by Ross Kennedy February 21, 2011 Catalyst Telecom

Scenario: DHCP is needed to assign IP phones an IP address. The ports the phones will be plugged into will connect the IP phone and the PC, which will be plugged in to the back of the IP phone. The switch will need to have 2 VLANs on it, one for voice and one for [...]

Read More

SysMonitor: H.323 Registration Events

by Doug Rogier November 16, 2009 Catalyst Tech Support

The next in the series of System Monitor posts covers the H.323 Event messages. There are mainly 3 types of registration events seen in a monitor trace dealing with H.323. Two events are for the registration of a new system phone, the third is a repeated message to keep the phone registered with the gatekeeper.

Read More

VoIP Security

by Doug Rogier June 8, 2009 Catalyst Tech Support

VoIP has opened a whole new world of possibilites.  New Mobility options that were never thought of just a few years ago.  Cost savings through dynamic allocation of communications resources from data to voice as the demands change.  Provisioning of system resources is now more flexible.  The communications infrastructure can now be efficient.

Read More

1603 Phones and PoE

by Doug Rogier December 11, 2008 Catalyst Tech Support

The smallest of the value edition 1600 series phones is the 1603.  This phone is a bit unique in that it does not support PoE internally. It requires an adapter or splitter.  The phone can be powered by either by the 5V power adapter that connects to a 110V AC outlet (700451230) or via PoE [...]

Read More

Server Options for 1600 series firmware

by Doug Rogier December 4, 2008 Catalyst Tech Support

The new 1600 series phones are a value version of the 9600 series phones.  The phones are different from the 4600 based phones that have been used in the past.  The first difference is that the phones use the SSON (Site Specific Option Number) 272 in DHCP to set the options for the phone.  The [...]

Read More

VoIP Assesments

by Doug Rogier October 30, 2008 Catalyst Tech Support

VoIP Assessments are an essential step to a successful VoIP implementation. It identifies potential network issues early reducing the costs of project overruns and post-production troubleshooting. Catalyst Services has created three different offers to fit your project and budget. Each option offers a different level of engineering involvement.  The Catalyst technical support team encourages you [...]

Read More

1600 sets due out soon

by Doug Rogier October 23, 2008 Catalyst Tech Support

The new value series 1600 IP sets  will be out soon.  These sets will be supported in an upcoming 4.2+ release. There was some original debate as to these being released as 1700 series.  The  knowledge base now confirms that these sets will be 1600 series.  Docs are starting to trickle out with details about [...]

Read More

DHCP, IP Phones and Multiple VLANs

by Ross Kennedy August 15, 2008 Catalyst Tech Support

Scenario:  DHCP is needed to assign IP phones IP address.  The ports the phones will be plugged into will connect the IP phone and the PC, which will be plugged in to the back of the IP phone.

Read More

IP Phone Codes

by Doug Rogier July 17, 2008 Catalyst Tech Support

Avaya IP Phones in the 46xx and the 56xx series have features built in for administration of some features.  These codes are essential for good administration and moves.  They can be difficult to find, and understand exactly what is being accomplished.  Here is a list of the codes, and the description. Each code is preceded [...]

Read More

Gigabit Ethernet Adapter usage

by Doug Rogier June 26, 2008 Catalyst Tech Support

The Avaya Gigabit Ethernet Adapter for 4600 series IP Phones (p/n:700416985) has been a popular product lately.  The usage is a bit confusing due to a less than adequate manual that accompanies the product.  Lets review it’s purpose and how it can be implemented.

Read More

← Previous Entries