IP Phones

Lync Conference 2013 – A Look Back

by Alan Percy March 7, 2013 ScanSource Communications
AudioCodes

Now that the first-ever Lync Conference is behind us, some reflective thoughts and observations: Far exceeding the organizer’s expectations, the Lync Conference sold out weeks before the event with over 1,000 paid attendees.  (Based on the badge swapping in the hotel foyer, there must have been another 300 people “around the fringes”.)   The event was […]

ADTRAN Announces New Line of IP Phones and Paid4Trade – Competitive Displacement Program

by Ryan Johnson December 12, 2012 ScanSource Catalyst
Adtran

ADTRAN’s expanded line of IP Phones is perfect for enterprises looking to leverage the advanced business benefits of next-generation voice, video and unified communications.   Well-suited for both hosted and premise-based applications, these IP Phones offer a wide range of advanced enterprise-grade features, including: High-resolution multi-touch displays HD Voice Clarity Optional USB Camera for videoconferencing Full […]

Avaya launches POE for Free!

by Madison Skinner November 2, 2012 Networking
AvayaThumbnail image for Avaya launches POE for Free!

Exciting news for all Avaya partners!  On October 22nd, Avaya launched its latest Networking promotion called POE for Free!  This promotion offers partners the ability to receive a free ERS 3500 or ERS 4800 with a minimum purchase of select IP phones.  These amazing discounts offer partners the ability to try one of the newest […]

How to configure Avaya IP Phones to use DHCP and VLAN

by ScanSource Catalyst Tech Support February 21, 2011 ScanSource Catalyst
Avaya

Scenario: DHCP is needed to assign IP phones an IP address. The ports the phones will be plugged into will connect the IP phone and the PC, which will be plugged in to the back of the IP phone. The switch will need to have 2 VLANs on it, one for voice and one for […]

SysMonitor: H.323 Registration Events

by ScanSource Catalyst Tech Support November 16, 2009 Catalyst Tech Support
Avaya

The next in the series of System Monitor posts covers the H.323 Event messages. There are mainly 3 types of registration events seen in a monitor trace dealing with H.323. Two events are for the registration of a new system phone, the third is a repeated message to keep the phone registered with the gatekeeper.

VoIP Security

by ScanSource Catalyst Tech Support June 8, 2009 Catalyst Tech Support

VoIP has opened a whole new world of possibilites.  New Mobility options that were never thought of just a few years ago.  Cost savings through dynamic allocation of communications resources from data to voice as the demands change.  Provisioning of system resources is now more flexible.  The communications infrastructure can now be efficient.

1603 Phones and PoE

by ScanSource Catalyst Tech Support December 11, 2008 Catalyst Tech Support

The smallest of the value edition 1600 series phones is the 1603.  This phone is a bit unique in that it does not support PoE internally. It requires an adapter or splitter.  The phone can be powered by either by the 5V power adapter that connects to a 110V AC outlet (700451230) or via PoE […]

Server Options for 1600 series firmware

by ScanSource Catalyst Tech Support December 4, 2008 Catalyst Tech Support

The new 1600 series phones are a value version of the 9600 series phones.  The phones are different from the 4600 based phones that have been used in the past.  The first difference is that the phones use the SSON (Site Specific Option Number) 272 in DHCP to set the options for the phone.  The […]

VoIP Assesments

by ScanSource Catalyst Tech Support October 30, 2008 Catalyst Tech Support

VoIP Assessments are an essential step to a successful VoIP implementation. It identifies potential network issues early reducing the costs of project overruns and post-production troubleshooting. Catalyst Services has created three different offers to fit your project and budget. Each option offers a different level of engineering involvement.  The Catalyst technical support team encourages you […]

1600 sets due out soon

by ScanSource Catalyst Tech Support October 23, 2008 Catalyst Tech Support

The new value series 1600 IP sets  will be out soon.  These sets will be supported in an upcoming 4.2+ release. There was some original debate as to these being released as 1700 series.  The  knowledge base now confirms that these sets will be 1600 series.  Docs are starting to trickle out with details about […]