IP Office

The Savings Continue! New Fall Sale on Avaya IP Office Classes!

by Beth Dameron September 8, 2014 ScanSource Catalyst
Avaya

And the savings continue… It’s a Fall Sale on IP Office Certification Classes, Including the New IP Office Contact Center…the More You Buy, the More You Save! Anytime you register two or more seats in IP Office Basic Implementation Workshop 10S00005K, IP Office Advanced Configuration Class 5S00004K, or IP Office Contact Center Implementation and Maintenance […]

We are having a Summer Sale on Avaya IP Office Certification classes!!

by Beth Dameron May 27, 2014 IP Security
Avaya

We are having a Summer Sale on Avaya IP Office Certification classes! The more you buy, the more you save!  Anytime you register two or more seats in any combination of IP Office Basic Implementation Workshop 10S00005K or the IP Office Advanced Configuration Class 5S00004K at the same time, get a $250 discount per class!*  (Classes […]

How Do You UC?

by ScanSource Catalyst Tech Support March 26, 2014 Mobility
Aruba Avaya Jabra Spectralink

In addition to the blog, you can learn more about UC and how to begin offering a total solution by attending these three web seminars by industry expert Jim Sevier. Using a puzzle-solving theme, he will explain how to first put together the easy pieces and then fill the gaps with ScanSource. Solve the Puzzle Overview – […]

No Barriers – Video Collaboration for IP Office

by Miranda Barrett July 1, 2013 ScanSource Catalyst
Avaya AvayaRadvisionThumbnail image for No Barriers – Video Collaboration for IP Office

The barriers have been broken down and now it’s time to seize the business!  Cost and complexity are no longer an issue with the game changing Avaya Video Collaboration for IP Office. Cue the round of applause!! SME and Midsize customers have long seen the value in video collaboration technology but have never been able […]

Avaya IP Office Caller ID Primer

by ScanSource Catalyst Tech Support July 1, 2013 Catalyst Tech Support

This article explains how to control outbound caller ID on IP Office. 1)   PRI Send out one DID for a group of phones Send out different DIDs for each user 2)   SIP Send out one DID for a group of phones Send out different DIDs for each user 3)   Analog trunks

Want to help small business customers maximize the value of their investment?

by Lisa Fuller June 17, 2013 ScanSource Catalyst
Veramark

Veramark has the answer!  VeraSMART® eCAS® solution is now compatible with Avaya IP Office 8.1.  This compatibility will help businesses in all industries reduce telecom reporting distractions. View the Press Release

Avaya IP Office Virtual Demo Center Infrastructure Upgrade with Aruba Networks

by ScanSource Catalyst Tech Support June 4, 2013 Catalyst Tech Support
Aruba Avaya

As the feature set for IP Office continues to evolve, demonstrating some of its features can be complex.  Remote Worker solutions are a great example of an especially valuable feature that’s difficult to present with an onsite demo strategy.  Some of the services can take time to configure and require additional infrastructure usually not available […]

FastQuote for Avaya IP Office Server Edition

by ScanSource Catalyst Tech Support May 22, 2013 ScanSource Catalyst
Avaya

Catalyst Telecom is pleased to announce the newest product to the FastQuote lineup - Avaya Server Edition for Mid-Market.  This new FastQuote addition allows quick and easy configuration of Avaya’s Server Edition product though the use of our proprietary FastQuote Wizard system. In addition to the wizard, users can also do more advanced configurations using the […]

IP Office Overflow from Hunt Group to Voicemail Pro Auto Attendant

by ScanSource Catalyst Tech Support May 3, 2013 Catalyst Tech Support
Avaya

This is a step-by-step tutorial on configuring calls to ring into a hunt group and then overflow to an Auto Attendant. This tutorial is intended for IP Office Systems with Voicemail Pro. Please follow these steps in the order in which they are written.

Avaya B179 SIP Conference Phone Installation for IP Office

by ScanSource Catalyst Tech Support April 25, 2013 Catalyst Tech Support
Avaya

This tutorial explains how to install an Avaya B179 SIP Conference Phone with IP Office.  The tutorial is divided into two sections. The first section explains the settings that must be configured in the IP Office, and the second explains the settings that must be configured on the phone.