Supported Operating Systems for IP Office 4.2 release

by Doug Rogier on August 19, 2008 · 0 comments

in Catalyst Tech Support,ScanSource Catalyst

This is per Compas ID 136708 (TB 97).

The following are a list of applications and supported operating systems.

  • Call Status: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • CBC: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • CCC Server: Server 2003 Only
  • Standalone Delta Server: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • Wallboard Server *: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • Wallboard Client *: XP Pro and Vista.  No Server 2003 or 2008 Support
  • PC Wallboard *: XP Pro and Vista.  No Server 2003 or 2008 Support
  • Call Center View (CCV) *: XP Pro and Vista.  No Server 2003 or 2008 Support
  • CCC Reporter *: Install with the CCC Server
  • Conferencing Center **: Server 2003 Only
  • Contact Store ***: XP Pro and Server 2003
  • Wallboard Client: XP Pro and Server 2003.  No Vista or 2008 Support
  • Feature Key Server: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • Manager: XP Pro, Vista, Server 2003 and Server 2008
  • Microsoft CRM Integration: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • Monitor: XP Pro, Vista and Server 2008.  No Server 2003 Support
  • Phone Manager Lite/Pro/Softphone and SoftConsole: XP Pro and Vista.  No Server 2003 or 2008 Support
  • System Status Application (SSA): XP Pro, Vista, Server 2003 and Server 2008
  • TAPI: XP Pro, Vista, Server 2003 and Server 2008
  • Voicemail Lite: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • Voicemail Pro Server (VMPro): XP Pro, Vista, Server 2003 and Server 2008
  • VMPro with UMS and/or Web Campaigns ****: Server 2003 and Server 2008 Only
  • VMPro with IMS and Web Campaigns *****: Server 2003 Only
  • VMPro with IVR and/or TTS: XP Pro, Vista, Server 2003 and Server 2008

Note: Vista support requires Microsoft Vista Business and Ultimate editions running Service Pack 1. It is not available on Microsoft Vista Home Basic and Home Premium editions. IP Office 4.2 applications are not supported on Microsoft 2000 Professional and 2000 Server.

* CCC Wallboard server supports Vista SP1 & Windows 2003 SP2. Wallboard Client, PC Wallboard, CCC Reporter and CCV all support Vista SP1.

** Conferencing Center full server Installation is not supported on Microsoft Vista. However, the Web Client Host application is supported.

*** ContactStore client supports IE7 but is not supported on Vista operating systems.

**** VoiceMail Pro installed on Microsoft Server 2008 should have the following Microsoft options enabled for Internet Information Services (IIS) and Common Gateway Interface (CGI).

***** Windows Server 2008 and Windows SBS 2008 (32 bit and 64 bit) will support VoiceMail Pro 4.2 however “IMS” is not supported when loading VoiceMail Pro 4.2 on Microsoft Server 2008.

Note: Vista 64bit or XP64bit is not supported with any applications.

This post was written by

Doug Rogier is a Convergence Specialist at Catalyst Telecom in Greenville, SC. He has over 20 years of experience in communications technologies and is a regular contributor to The Source on technical usage and scenarios.

Learn more about this topic at scansourcecatalyst.com >

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