Remote Call Forwarding

by Tommy Edwards on May 19, 2008 · 2 comments

in ScanSource Catalyst,ScanSource Catalyst Tech Support

  1. The first step needed for remote call forwarding is assigning the extension that will be forwarding out in programming code #322. This gives the extension the permission to forward outside the system.
  2. The next step is to go under the extension’s personal speed dial list under entry 80. Assign the number that you want that extension to forward out to just as you would dial it.
  3. Next you need to assign a forward button on the forwarding extension (must be a button with lights). Let’s say you’re dealing with extension 15, then your forward button will be F11 15 80 (F11 is the forwarding code) (15 represents the ext. that will be forwarding out) and (80 represents ext. 15’s personal speed dial entry 80) So in essence your forwarding that call to the number saved in ext. 15’s personal speed dial list under entry 80.
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