Part 2: 6 More Best Practices and Guidelines for a Successful Health IT Infrastructure

by Nathan Lord on July 13, 2011 · 0 comments

in Healthcare,Vertical Markets

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Hopefully most of you saw the start to this post (#1-6), but if not check it out. This is the rest of the information from an article in Government Technology magazine that outlines the 12 elements of a successful health IT project. The article is by Kim Lamb, the executive director of the Oregon Health Network, a membership-based nonprofit organization building the first statewide broadband telehealth network in Oregon. So obviously, it sounds like she may know what she’s talking about. Here we go with #7-12…

Measurement : Access real-time information for improved decision-making

It’s not only important to allot time and resources for evaluating a program’s success, but it’s also critical to measure performance in a way that directly aligns with clearly stated goals and metrics, so set metrics to know whether or not your efforts have been successful.

Education: Shortening the divide from ‘have’ to ‘use’

To experience the full benefits and improved outcomes of health IT, you need to encourage users at all stages and phases of the process — from both inside and outside the organization, including other providers and the patients themselves — to make full use of the solution. Because people absorb information differently, consider providing the material in a variety of formats: hard-copy literature, electronic, visual and in-person training sessions

Recruitment and retention: Increase and then meet demand

Strong health IT is the No. 1 incentive that attracts wage-earning primary care physicians and other health professionals to a community. Health IT also helps retain and recruit doctors in historically underserved rural communities, and attracts high-wage jobs

Credentialing and privileging: Care without borders

It’s important to keep an eye on progress, and to support the state and national organizations that are lobbying to make these much-needed changes.

Reimbursement: Ensuring payment for the next generation of care

Similar to licensing, credentialing and privileging, making sure physicians and clinicians are paid for the work they do via telemedicine is where the rubber meets the road. This challenge can be overcome with innovation and collaboration to ensure that all members of the health-care continuum are reimbursed appropriately for all levels and types of care.

Policy: Top-down collaboration and support of the continuum

From policy for broadband network deployment to licensing, credentialing, privileging and reimbursement — local and national organizations are working to reduce the barriers to full use and adoption of a national system. Your voice and support is critical to their ability to do so.

The key to any of the implementation is that you cannot do it alone. Identify what you can do yourself and what you need to ask for assistance on. What do you think… did Oregon Health hit it right? Do you have suggestions or feedback? Let me know what you think, and for a more detailed view of these you can check out the full article online.

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Nathan Lord is a Product Manager at ScanSource POS & Barcoding in Greenville, SC. He has 10 years of experience in distribution and is a regular contributor to The Source on healthcare, social media, and point of sale & barcoding products.

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