Announcing live, instructor-led ShoreTel Academies

by Beth Dameron June 9, 2016 ScanSource Communications
ScanSource Communications ScanSource Services Group

Do you need ShoreTel UC Implementation training, but prefer a classroom experience, rather than the online version of the Academies? Well…now we have it! Introducing instructor-led, classroom versions of ShoreTel UC Installer (UCSI) and ShoreTel UC Programmer (UCSP) Academies. These classroom sessions offer a learning alternative to the existing ShoreTel Academies. Completing these two 2.5 […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

A Business Guide to Cloud Communications

by Jessica Duvall June 7, 2016 Business
ScanSource Communications ShoreTel

It’s inevitable that your traditional, trusted phone system will eventually show signs of age or weakness. Perhaps it isn’t flexible enough to keep up with the needs of your business as you add branch offices or move applications to the cloud or is becoming unreliable with more dropped calls and degrading call quality. Is your […]

IP Desk Phones – A Phone is Just a Phone Right?

by Jenna Watts June 7, 2016 Business
AudioCodes Catalyst Telecom ScanSource Catalyst ScanSource Communications ScanSource Security

by Ewan Haig Being nearly three months into my new role at AudioCodes, it’s been a steep learning curve given the breadth of products and markets we address. Before I started, I was curious as to why AudioCodes was making such significant investments in the IP phone range, given we were primarily known for more […]

What’s new in RealPresence Debut 1.1.0?

by Mike Hubble June 7, 2016 Enterprise
Polycom ScanSource Communications

The RealPresence Debut was announced during Polycom’s 25th Anniversary celebration in the fall of 2015. Here on the ScanSource Communications Tech Team, we were able to get our hands on these devices in March of 2016. These video codecs are extremely easy to setup. The Debut includes the traditional H.323 and SIP protocols as well as […]

Skype for Business in UC Environments…Are You Ready?

by Beth Dameron June 7, 2016 ScanSource Communications
ScanSource Communications ScanSource Services Group

Have your customers asked you about using Skype for Business in their UC environments yet? If not, they will! With the growing popularity of both VoIP systems and collaboration tools, like Skype for Business, it is inevitable. Skype for Business is increasingly on the minds of IT administrators migrating from legacy phone systems to a […]

9 Tips for Entering and Succeeding in the Healthcare Market

by Jennifer Clark May 31, 2016 Technology

With the U.S. expenditure on healthcare projected to reach $5 trillion by 2022 (CompTIA report), there will be no shortage of opportunities for technology providers to be successful in the healthcare market. This vertical is unique, however, and requires a specialized approach. Below we’ve outlined nine tips for entering, staying, and becoming successful selling in […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

CRN Recognizes ShoreTel for Best Channel Partner Programs

by Jessica Duvall May 23, 2016 Business
ShoreTel

CRN®, a brand of The Channel Company, has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – and fifth time overall – CRN has awarded ShoreTel a 5-Star rating in its annual Partner Program Guide. The […]