SATO helps you minimize operating costs to maximize ROI

by Jill Kremer September 29, 2017 Business

Sticker shock is a nasty surprise, but what about post-sticker shock? That can happen when you only look at the price of the equipment you plan to buy, but not at the cost to operate and maintain it. While it’s never been easier to compare products and prices, don’t forget to ask questions about cost […]

Contact centers call for change. You better answer.

by Terri Potter September 26, 2017 ScanSource Catalyst

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to reign supreme. To that point, contact centers (used to interact with customers) are absolutely critical to the success of businesses in today’s marketplace.

Technology that Improves the Customer Experience (CX)

by Tim O'Neill September 18, 2017 Business
Avaya

The first rule in hospitality, whether we’re talking about hotels, restaurants, or even food trucks, is to remember that this is a people business. It’s about the host’s team (people) serving customers (more people) in a manner that will get them to return and share their recommendations to family and friends (other people). However, even […]

Warehouse Trends to Look For and the Technology to Implement

by Jennifer Clark September 15, 2017 Barcode Printing
Honeywell ScanSource POS & Barcode

There are several trends in warehouse environments that can be seen as disruptive by some, but also augment and streamline operations for those in the distribution center environment. ScanSource POS and Barcode outlines seven of these trends below, with some here to stay and others on the horizon. Read below for potential investment opportunities to […]

ShoreTel Spotlight: Jonny Williams

by Jessica Duvall September 11, 2017 Sales
ShoreTel

Say hello to Jonathon “Jonny” Williams. Jonny joins us all the way from across the pond. He was born just outside of London and grew up in Wales where he found a deep love for football. Or, soccer, as Americans like to call it. He moved to the United States seventeen years ago to work […]

Lessons Learned from RetailNOW and Investment Opportunities for the Future

by Jennifer Clark September 5, 2017 Barcode Printing

The Retail Solutions Providers Association’s annual RetailNOW show in Las Vegas showcased an abundance of technology and educational sessions for resellers in the POS industry. From cash drawers to printers to invisible cloud services, it was the defining show for consumers and providers to showcase their portfolio of retail technology. And while the expo showcased […]

How a Good Phone System Can Increase Business Agility

by Jessica Duvall August 28, 2017 K-12
ShoreTel

In fast-growing companies, agility is much more than a buzzword – it’s an organizational imperative. With every new contract, businesses must determine if they need to add resources to deliver quality goods or services on time. Without this kind of agility, you can’t meet rising customer demands or beat the competition to market. In this […]

What I Learned at ScanSource

by Gabby Giles August 25, 2017 Business

When I starting interning at ScanSource, I had no idea what to expect. I knew we were a provider of technology solutions, but I did not fully understand the scale and depth of our value-added resources. Throughout my summer here, I quickly came to realize that we were so much more than a provider of […]

Zebra leads the way in smart printing with new line of Link-OS-enabled industrial devices

by Jennifer Clark August 24, 2017 RFID
Zebra Technology

Managing and maintaining a fleet of printers across a wide area can be a daunting task for any IT team. And in the past, it was a manual, in-person process that was costly and time consuming. But now, the opportunity to find printers in a network remotely, create printer files without having to learn the […]

Six Tips to Stand Out Among Other Service Providers

by Jennifer Clark August 23, 2017 Cloud Computing

Being successful as a service provider is often a challenge and, at times, difficult to navigate. Below are six tips to help you understand what successful service providers are doing, and how you can get ahead to grow your business. Fully comprehend the definition of Managed Services Understanding that your clients want to know their […]