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You’ve probably been there before: meeting with a customer who mentions a new technology or product and you’re not familiar with it. Or they want to know when XYZ will be available to them. Only you’ve never heard of it or haven’t yet had a chance to dive deep into the specs and training on said-product.

This is a problem for many VARs who specialize in one service or product and don’t have the time to invest in becoming an expert on the latest and greatest trends. Time away from your customers can often equate to lost revenue, so how do you bridge that gap? [Leer más…]

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Introducing the Polycom® EagleEye™ Director II

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Hoy, more people than ever are using video as a way to communicate across the globe. Tradicionalmente, conference rooms have been equipped with one camera at the front of the room. While this allows people to still communicate and enjoy many of the benefits that video technology brings, there are some limitations for users.

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As Service Providers, it is your job to provide. It’s also important to listen and understand your customers’ needs and visions for the future. By staying ahead of those needs, you’ll have an answer before a question or problem arises. Sin embargo, a recent survey known as the Global IT Service Providers Harmony Report from Logic […]

Let our marketing team assist you with Polycom supportfor FREE!

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Are you looking for ways to boost your return on investment with Polycom marketing? Polycom is offering partners like you countless tools to enhance your own brand through their PartnerConnect site.

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por Jennifer Clark Febrero 15, 2017 Cloud Computing

Más que 2,300 socios, los usuarios finales, and affiliates gathered at MGM Grand in Las Vegas this week for the largest Avaya event of the year, Avaya ENGAGE. This four-day event merged together three historically separate events – Avaya Technology Forum (ATF), Avaya Executive Partner Forum (AEPF), and International Avaya Users Group (IAUG) – and brought […]

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por Jessica Duvall Febrero 14, 2017 Negocios

Loyal customers are said to be worth up to 10 times their first purchase. Aún, delivering exceptional service can be a challenge, especially if you have tight budget constraints. A cloud phone system can help you to create a highly efficient, yet cost-effective, customer service process. Cómo? Consider these four ways a cloud phone service […]

Clouducation Episode #1

por Jenna Metz Febrero 14, 2017 Negocios

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Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]