Datamax-O’Neil Mark III: How Calibrate the Media

by ScanSource Technical Services on August 1, 2011

in Barcode Printing,ScanSource POS & Barcode,Technical Knowledge Portal,Technology

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The Quick Calibration can be performed using the DMXConfig Utility (see Section 3.5) or by holding down the multi-function button, (see section 3.3) . Once you have installed the DMXConfig utility and the printer is properly loaded with media, proceed with calibration as follows:

  1. Connect the host to the printer with a serial, parallel, or (USB cable if driver is installed).
  2. Turn ON the printer and launch the DMXConfig utility.
  3. Click on the port or the printer you wish to connect to from the list.
  4. Query the printer by using the Query Printer toolbar button (top-left) or the large ‘Query’ button in the green box. This will connect to the printer and get the current printer settings.

  1. Select the Sensor Calibration Tab and then click the Quick Media Calibration button. When prompted click OK to start the Quick Calibration.

  1. Wait for the printer to process the data. There are two possible outcomes:
    • Green Light = Successful calibration
    • Red Light = Unsuccessful calibration, try again. If the calibration continues to fail, proceed to Media Calibration Wizard

Media Calibration Wizard

The Media Calibration Wizard can be performed using the DMXConfig Utility (see Section 3.5). Once you have installed the DMXConfig utility and the printer is properly loaded with media, proceed with calibration as follows:

  1. Connect the host to the printer with a serial, parallel, or (USB cable if driver is installed).
  2. Turn ON the printer and launch the DMXConfig utility.
  3. Click on the port or the printer you wish to connect to from the list.
  4. Query the printer by using the Query Printer toolbar button (top-left) or the large ‘Query’ button in the green box. This will connect to the printer and get the current printer settings.

  1. Select the Sensor Calibration Tab and then click the Media Calibration Wizard button. When prompted click OK to start the calibration wizard.

  1. The Calibration Wizard will now prompt you to Remove Stock. Remove media and backing from the printer. Close the cover and click OK.

  1. The Calibration Wizard will now prompt you to Load Backing. Peel off a few labels and position the backing material over the media sensor. Close the cover and click OK.

  1. The Calibration Wizard will now prompt you to Load Stock. Ensure that media is properly loaded in the printer then close the cover and click OK.

  1. The Calibration Wizard will now respond with Passed Calibration and green light on the printer; click OK. Each press of the button should advance one label.

If the calibration was unsuccessful, retry the procedure beginning at Step 5.

Instructions also available for download.

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