Retail

What’s Happening in the Contact Center?

by Jim Machi February 9, 2015 Cloud Computing
Dialogic

When I started writing my blog about why the fax is still relevant a few weeks ago, it got me thinking about the contact center in general. I spend a lot of time talking about mobile networks and service provider-related things like signaling, but in my early years at Dialogic, I learned a lot about […]

WebRTC and the Enterprise

by Jeremy Burton January 29, 2015 Cloud Computing

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought it read “How WebRTC can SAVE the Enterprise.” So I was like “wow, that’s an interesting thought” because I didn’t know the Enterprise needed to be saved. The enterprise though has always been about […]

Does My Application Require a Session Border Controller (SBC) or a Gateway?

by Philip Weeks January 7, 2015 Enterprise

When working in a modern Voice over IP environment, we often come across questions regarding the type of appliance needed for a particular application.  In particular, we are asked when an SBC is required vs. a gateway. Both products perform similar functions.  That is, they take an input from one source and output it to […]

Session Border Controllers – Why are they necessary?

by Philip Weeks January 6, 2015 Business

Session Border Controllers (SBCs) are increasingly necessary in modern Voice Over IP environments due to provider requirements and customer needs. These are typically grouped into three primary areas: Security Routing Media conversion (transcoding) Protocol normalization Let’s look at each of these in turn. The term “security” encompasses many concepts, but it primarily boils down to […]

Motorola Solutions WiNGExpress: Scaleable and Affordable

by Manuel Figueroa December 5, 2014 Barcode Printing
Motorola

WiNG Express is so easy and simple to set up one might think it’s only offered for Motorola’s entry-level APs. In fact, WiNG Express is offered in a wide range of APs from wall plates to outdoor mesh. One of WiNG Express’ standard features is the ability to create a local virtual controller for up to […]

The Motorola Solutions WiNG Express Value Proposition

by Manuel Figueroa December 4, 2014 Barcode Printing
Motorola

Even for small operations, a robust wireless network is not an option, it is an essential tool for doing business. Unfortunately, quality wireless infrastructure has traditionally required expensive and knowledgeable IT help, pricing it out of the reach of many small- to medium-sized businesses. Simply put, enterprise wireless solutions were just not designed or priced […]

ScanSource Offers Value with Polycom Demos

by Alex Britt August 20, 2014 Government
Polycom

Why buy a product before you see it if you have the choice to test it out first? With the Polycom Reseller Demo Program, we offer a testing period of five business days that allows you to use Polycom products before you buy them. Choose from more than 35 Polycom demo products. Once your five […]

Low-Cost, High-Performance Imaging Technology from Datalogic

by Nathan Lord April 30, 2014 AIDC
DatalogicThumbnail image for Low-Cost, High-Performance Imaging Technology from Datalogic

In early 2012, Datalogic released a low-cost imaging scanner in limited markets called the Quickscan Lite. After deploying hundreds of thousands of these units in those markets, in September 2013, they made these units available to the US market.

How the Cloud is changing the Dynamics for Merchants and Shoppers

by Bryan Gaines April 21, 2014 Cloud Computing

So last week I told you all about the “Rule of 78” and why you should be adding a cloud strategy and portfolio into your imminent plans.  This week I am going to touch on one industry and how it is changing daily due to the cloud and mobility products.  If you are a shopper, […]

Mobility is Changing the Way We Do Business

by Mike Hickey August 30, 2013 Networking

Mobility is a huge driving force in the technology adoption of retailers.  According to IHL, mobile in retail is now a $5.5 billion business worldwide and continues to grow. It’s the biggest trend in retail since the Internet was added to the stores. The limiting factor, according to Retail Systems Research, is a lack of […]