Vertical Markets

The following section offers current information about vertical markets across the spectrum, including Education, Hospitality, Government, Healthcare, Manufacturing and more. Resellers, business partners, dealers, and integrators can search various topics, such as communications, networking, physical security and AIDC.

Paying Your Sales Team in Recurring Revenue Model

by Bryan Gaines April 22, 2016 Business

Over the last few years the number one reason why partners have told me they aren’t ready to move their business into managed services and cloud-based offerings has been due to compensation models for sales. So I thought I would do a quick and easy blog on a few basics, and for those of you […]

From Zero to Hello World – The TADHack London Story

by Jeremy Burton April 19, 2016 Business

By Vince Puglia Imagine 5p.m. on a Friday, your boss asks you to write an application that can record WebRTC conversations and analyze the speech to identify specific keywords. Oh, and you don’t really have experience using real-time communications and your boss wants to see a demo by Monday… Besides wondering what ‘big-brother’ could do […]

RCS e-Invigoration Reality

by Jeremy Burton April 13, 2016 Business

By Jim Machi But will the hype this time be justified?  RCS has been slowly building momentum mostly because VoLTE has been slowly building momentum.  VoLTE is IP-based voice/video on an LTE / IMS network, and RCS adds IP-based messaging services that are also an evolution to legacy SMS and MMS messaging.  So it makes […]

Hello, Video. Where are you? I am here with WebRTC!

by Jeremy Burton April 13, 2016 Business Management Series

By Elhum Vahdat Video in real-time communications has been coming for a long time. Unfortunately, its hype came way before it should have.  Service Providers knew it had potential, but were never sure how to “sell” it (price, market, etc.).  Also, let’s not forget the discussions around the bandwidth requirements of video.  So what has […]

2016 POSB Zebra TC8000 Blog – Top 4 Benefits of Using the TC8000

by Kim Posey March 29, 2016 AIDC

Introducing the Zebra TC8000, and how it’s changing the warehouse landscape Back in the late 1980s and early 1990s, warehouse and distribution centers experienced arguably their biggest productivity boost when they deployed wireless, handheld computing devices. Now, Zebra is delivering the NEXT big gain in productivity, with its TC8000 Touch Computer. In a recent web […]

Innovation is “Hot” Again with Communications APIs

by Jeremy Burton March 28, 2016 Business

By Alan Percy One of my first jobs as a software developer in telecommunications was writing an automated hotel wake-up application based on TDM voice boards using an ancient API.  Who knew that nearly 30 years later, applications and APIs would still be a huge catalyst of innovation?   If the last few months can be […]

Channel Partners 2016 Recap

by Hunter Edmisten March 23, 2016 Business

Channel Partners Breakout Session – Signs of the Times First, let me state that if you were NOT at the Channel Partners 2016 Event in Las Vegas, NV, you missed out.  The show floor brought vendors from Service Providers to hardware manufacturers, QOS service appliances, and Entrepreneurs in the cloud service space.  There seemed to […]

Flexible Application Creation

by Jeremy Burton March 23, 2016 Business

By Jim Machi You may have heard that we’ve just entered a new business territory. Over the past few years, we’ve gotten requests from customers to help them build their applications. And we got more. And more.  And more.  So, that’s how it all started. We’re not only enabling applications now, but also building them. […]

ShoreTel Connect CLOUD Provides Robust Security

by Donna Cooley March 1, 2016 Closing the Deal

I am often asked, “how secure is your hosted telephony offering, ShoreTel Connect CLOUD?” Security is often top of mind for many organizations considering moving their applications and sensitive data to the cloud, and the same goes for cloud communications. The fact is ShoreTel Connect CLOUD is one of the most secure cloud communication solutions […]

What to expect at MWC 2016

by Jeremy Burton February 3, 2016 Business

By Jim Machi   The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only three weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is […]