Wireless

Welcome to the world of wireless! Here is your source for wireless technology news, opinion, white papers, FAQs, product comparisons and more.

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

6 Ways to Improve Customer Experience

by Jennifer Clark January 24, 2017 Business
Avaya

Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and responsible for selling and supporting mission-critical voice and/or data networks, your customers expect an even heightened level of service. ScanSource Catalyst […]

Which UC Trends are your Customers Adopting in 2016?

by Jennifer Clark July 29, 2016 Mobility

We have all come to know and expect the familiar scene of a typical business workplace. Hard-wired phones, email platforms, desktops, and conference rooms with potential video capabilities. Today, however, business communications have extended past the hardware and transcended into the cloud, are more mobile, and have not only simplified, but unified our ability to […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

5G Market Status

by Jeremy Burton May 5, 2016 Business

By Jim Machi Last week, I wrote about the status and projections of LTE subscriptions. So I figured I should do a brief update on 5G this week.  First of all, as I’ve written before, 5G is clearly in its hype phase.  It was all over MWC a couple of months ago.  Although there are no […]

Scaling Applications with Load Balancing – Using the Right Tool for the Job

by Alan Percy May 5, 2016 Business
Dialogic

Have you ever helped a friend with a home improvement or auto repair project and watched as your friend struggled with a screwdriver trying to pry something free? You think to yourself “gee, a crowbar or pry bar would be the right tool for the job, but since the screw driver is all he has, […]

Noise Cancellation in Headsets

by Karl Bateson May 4, 2016 Business
Jabra

If you’ve ever shopped for headsets or headphones, I bet you’ve heard the term “noise cancellation” used once or twice. I can also bet that you weren’t always quite sure what it meant. It’s not your fault: Depending on the context, noise cancellation can mean a number of things, and companies aren’t exactly consistent in […]

ScanSource Net90 E-Rate Program

by Jake Shehan May 2, 2016 Business

ScanSource, Inc. E-Rate Promotional Financing Offer To help our customers secure as many E-Rate opportunities as possible while optimizing their cash flow, ScanSource is offering 90-day credit terms on E-Rate orders to approved customers.