Wireless

Welcome to the world of wireless! Here is your source for wireless technology news, opinion, white papers, FAQs, product comparisons and more.

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

InfoComm 2017: Understanding the Evolution of AV Investments and Where to Focus your Efforts

by Jennifer Clark June 30, 2017 ScanSource Communications

2017 proved to be the largest attendance ever for InfoComm with more than 44,000 people descending upon the Orange County Convention Center in Orlando, Fla. Offering more than 100 educational breakout sessions, and nearly 1,000 booth demonstrations, there were ample opportunities to understand the evolution of AV investments and how to apply it to your […]

ScanSource sUCCess Roadshow Tour Recap (In case you missed us)

by LaVonda Huskey May 16, 2017 Enterprise

ScanSource Communications partnered with Barco, Edgewater Networks, Plantronics and Polycom to take our 2017 sUCCess Roadshow Tour to the Washington, DC area, Los Angeles, Chicago and Dallas during April and May, 2017. We showcased four top room environments with products in full working order at each location, along with manufacturer representatives and several ScanSource folks. We […]

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

6 Ways to Improve Customer Experience

by Jennifer Clark January 24, 2017 Business
Avaya

Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and responsible for selling and supporting mission-critical voice and/or data networks, your customers expect an even heightened level of service. ScanSource Catalyst […]

Which UC Trends are your Customers Adopting in 2016?

by Jennifer Clark July 29, 2016 Mobility

We have all come to know and expect the familiar scene of a typical business workplace. Hard-wired phones, email platforms, desktops, and conference rooms with potential video capabilities. Today, however, business communications have extended past the hardware and transcended into the cloud, are more mobile, and have not only simplified, but unified our ability to […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]