VOIP

Software, hardware and service providers – welcome to the Voice over IP section! Here is your reference guide to all things related to VoIP. Get all of the essential information you need for successful VoIP implementations. Get news, FAQs, fact sheets and other findings related to VoIP.

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

Join us at the ONLY UCaaS Panel Discussion at GPC!

by LaVonda Huskey October 18, 2017 Business
Intelisys Nectar Plantronics

ScanSource’s Global Partner Conference is almost here, and we are hard at work getting ready for our customers and manufacturer partners to join us in our hometown of Greenville, SC!

Contact centers call for change. You better answer.

by Terri Potter September 26, 2017 ScanSource Catalyst

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to reign supreme. To that point, contact centers (used to interact with customers) are absolutely critical to the success of businesses in today’s marketplace.

Six Tips to Stand Out Among Other Service Providers

by Jennifer Clark August 23, 2017 Cloud Computing

Being successful as a service provider is often a challenge and, at times, difficult to navigate. Below are six tips to help you understand what successful service providers are doing, and how you can get ahead to grow your business. Fully comprehend the definition of Managed Services Understanding that your clients want to know their […]

ScanSource sUCCess Roadshow Tour Recap (In case you missed us)

by LaVonda Huskey May 16, 2017 Enterprise

ScanSource Communications partnered with Barco, Edgewater Networks, Plantronics and Polycom to take our 2017 sUCCess Roadshow Tour to the Washington, DC area, Los Angeles, Chicago and Dallas during April and May, 2017. We showcased four top room environments with products in full working order at each location, along with manufacturer representatives and several ScanSource folks. We […]

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

ScanSource Communications is coming to your city!

by Kate Menzer February 28, 2017 Closing the Deal
Barco Edgewater Plantronics Polycom

Register Here

Clouducation Episode #1

by Jenna Metz February 14, 2017 Business
AudioCodes

In today’s fast-paced and ever-changing world, companies are quite often looking to the latest and greatest technology to get the elusive competitive edge. This is true from the flashy ‘front door’ of their website / mobile app to the more pedestrian, but equally critical, voice infrastructure, especially when deploying Skype for Business. The latest in […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]