VOIP

Software, hardware and service providers – welcome to the Voice over IP section! Here is your reference guide to all things related to VoIP. Get all of the essential information you need for successful VoIP implementations. Get news, FAQs, fact sheets and other findings related to VoIP.

NFV Vendor Challenges Part 1

by Jeremy Burton August 28, 2015 Business

We’ve all likely seen the Gartner hype cycle for emerging technologies curve. I remember many, many years ago when I first saw that curve. I don’t even remember what it was about, but it had the Peak of Inflated Expectations, and then the dip down, and then the path to nirvana. That curve stays relevant […]

Clearing up the Cloudiness

by Bryan Gaines August 27, 2015 Business

Thinking about the cloud in a literal context, perception probably has you thinking of darkness, rain, and gloominess.   A lot of resellers today would say that is still how they feel about cloud technology.   Why are some partners so hesitant to adopt cloud services into their business portfolio?   In my opinion it is because they […]

Lose Unsightly Bulges and Pounds with… Mobile Wallets

by Jeremy Burton August 25, 2015 Business

By Tim Moynihan – Dialogic, Inc. Let’s face it: physical wallets can be a pain in the you-know-what. If you’re tired of sitting on a deck of cards—credit cards, debit cards, loyalty cards, etc.—the solution could be closer than you think. Like, in your other pocket, where you keep your smartphone. Because now you can […]

How Getting Rid of Gray Can Keep Mobile Operators in the Black

by Tim Moynihan August 20, 2015 Business
Dialogic

It’s a billion-dollar problem for mobile network operators: blocking gray routes that allow Short Message Service (SMS) fraud to eat up network bandwidth and slow down network performance. And it’s only going to get worse as application-to-person (A2P) SMS traffic increases. A2P SMS is one of the fastest-growing segments in the mobile messaging market, supporting […]

ADG LDI Ltd Reaffirms Utmost Commitment To Quality-Of-Service

by Jeremy Burton August 19, 2015 Business

We are thrilled to announce that ADG LDI Ltd has decided to modernize their interconnect network! As a premier telecommunications provider, ADG LDI offers interconnect services to both fixed and mobile network operators within Pakistan, and also provides connectivity to hundreds of tier1 carriers and VoIP aggregators internationally. With their legacy Cisco infrastructure at end-of-life, […]

Exploring the Current Status of WebRTC

by Jeremy Burton August 19, 2015 Business

By Jim Machi – Dialogic, Inc. Last week I was doing some research on WebRTC and I noticed that a lot of the information related to this topic was not from 2015; rather, it was from 2013 or 2014. As a result I couldn’t help but wonder: Does that mean WebRTC is losing its steam, […]

Free Polycom IP Phone Provisioning

by Alex Britt August 17, 2015 ScanSource Communications

Have you ever had your Polycom IP Phone provisioned through the ScanSource Custom Configuration Center? If not, now is your chance to try it out! For a limited time, through September 30, 2015, you can get your Polycom IP Phones provisioned through the ScanSource Custom Configuration Center for free. That is right; all resellers who […]

Talkin’ Bout the Future of Interactive Voice Response

by Jeremy Burton August 11, 2015 Business

By Tim Moynihan – Dialogic, Inc. Interactive voice response (IVR) systems are—how do I put this nicely?—not one of the most beloved technological advances of the last century. They can be cumbersome, confusing to use, and flat-out frustrating sometimes. We’ve all had that IVR experience where, after navigating through a maze of choices, we find […]

IPX Can Enable Revenue Innovation for Voice Wholesalers

by Jeremy Burton August 4, 2015 Business

IPX Revenue Innovation Part 2 By Jim Machi – Dialogic, Inc. In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can an IPX provider go about this? Firstly, the IPX platform needs to be up-to-date as well as support IPX standards. Obviously Dialogic provides […]

VoLTE / IMS Take on OTT Apps

by Jeremy Burton August 4, 2015 Business

By Jim McLaughlin – Dialogic, Inc. Initially, Long Term Evolution (LTE) mobile networks were deployed in order to address an ever-increasing demand for faster mobile data speeds. However, the latest report from the Global Mobile Suppliers Association (GSA) highlights growing momentum around a new and different use case for this all-IP mobile network. Specifically, at […]