Voice

Today, everyone relies on a myriad of communications systems to conduct their business. This section of blogs focuses on helping you provide affordable (and profitable) voice and data solutions to your customers, including Telephone Systems, VoIP, IP, CTI, Call Centers, SIP, Unified Communications, Mobility and more.

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

Contact centers call for change. You better answer.

by Terri Potter September 26, 2017 ScanSource Catalyst

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to reign supreme. To that point, contact centers (used to interact with customers) are absolutely critical to the success of businesses in today’s marketplace.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

Attend ScanSource Communications 2017 sUCCess Tour to Find Out How to Increase Your Profitability

by LaVonda Huskey March 28, 2017 Enterprise
Barco Edgewater Networks Plantronics Polycom

ScanSource Communications 2017 sUCCess Tour Coming to a Location near You! Get out of the office, hit a few golf balls AND find out how to maximize your company’s UC investments, all in one day!

Find Successful Skype for Business Deployment with Polycom using Skype Operations Framework

by Lauren Eckstein March 23, 2017 ScanSource Communications

Take your Polycom voice and video investments to the next level utilizing Microsoft’s Skype Operations Framework (SOF). SOF is a comprehensive guide and tool to help ensure successful deployment of and migration to Skype for Business online.

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

ScanSource Has You Covered from Start to Finish on Your Polycom Investments

by Lauren Eckstein January 23, 2017 Sales

Are you familiar with Total Coverage, a service offering by ScanSource?  This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance coverage contract options.  This means unlimited technical support, next business day product replacement, and 24/7 IP and ISDN testing facility.

Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

Taking Action on IoT Challenges

by Eric Hanselman November 4, 2016 Business

We’ve been deluged with information about the Internet of Things and its impact on the world, but there’s a critical aspect that’s been missed – the way in which all of that IoT potential is turned into action. Addressing that transformation can be a challenge, but there are ways to make it work. The new […]