Today, everyone relies on a myriad of communications systems to conduct their business. This section of blogs focuses on helping you provide affordable (and profitable) voice and data solutions to your customers, including Telephone Systems, VoIP, IP, CTI, Call Centers, SIP, Unified Communications, Mobility and more.

IMS and VoIP Infrastructure Continue Growth

by Jeremy Burton September 23, 2015 Business

By Jim Machi – Dialogic, Inc. I’ve written from time to time (many times), about how both the IMS, and VoIP infrastructure markets continue to grow. The IMS market is growing because of LTE. VoLTE, and VoIP infrastructure markets continue to grow because, even though LTE is growing, everyone has not moved to IMS yet, […]

The WebRTC Codec Conundrum

by Alan Percy September 21, 2015 Business

As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs.   Like the cicadas that emerge from the earth every few years and raise a racket with their mating songs, developers of real-time communications applications […]

NFV and Burgers – A Lunch Discussion

by Alan Percy September 17, 2015 Business

Having spent most of the last few years focused on the enterprise side of the Unified Communications market, it was time to get caught up on the developments that the communications service providers had been working on. What better way to get caught up than to head down to the Dialogic office in Plano, TX […]

Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)

by Jim Machi September 16, 2015 Business

Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at this, it is not the only function.  With that in mind, Dialogic created a simple “Usages of a Diameter Signaling […]

IVR, You Ready for the Future?

by Tim Moynihan September 16, 2015 Business

When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR) systems because, truth be told, many IVR systems continue to be poorly designed. Lengthy wait times, annoying hold music, call flows that led to nowhere and routing to […]

Some Guiding Principles Are in Order for NFV

by Jeremy Burton September 11, 2015 Business

By Tom Schroer – Dialogic, Inc. The momentum around Network Functions Virtualization or NFV is building. While still in its early stages, it promises to be a disruptive influence to the way service providers build networks and deliver services to their customers. It’s also going to shake up how traditional network equipment manufacturers do business […]

NFV Reality

by Jim Machi September 11, 2015 Business

  My past two blogs have been about NFV vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans.  The xSPs want to deploy NFV for the reasons the industry has been talking about – CAPEX reduction, OPEX reduction, and New Service Delivery – and they […]

How Secure Is Your Fax Transmission?

by Jeremy Burton September 4, 2015 Business

By Daniel Dorsey – babyTEL When Dialogic introduced the SR140 “virtual fax board”, it provided clients with the flexibility to move all their fax traffic to an IP network, thus lowering telephony costs, eliminating hardware failures, and allowing the design of economical business continuity architectures. Clients built their internal LAN and WAN networks to accommodate […]

Six Strategies for More Roaming Revenue

by Tim Moynihan September 4, 2015 Business

Roaming, to borrow a phrase, wasn’t billed in a day. Revenue from roaming subscribers is an important part of overall carrier revenue, but generating mobile roaming revenue isn’t a simple matter of setting up a wireless network and waiting for subscribers to come. More mobile carriers are competing for the same roaming subscribers, countries are […]

NFV Vendor Challenges Part 2

by Jim Machi September 4, 2015 Business

Last week, I introduced the NFV-based network diagram, and the complexity of all these pieces of software interacting. But how will they interact? This is all to be done via a Management and Orchestration (MANO) layer. Yes, there is MANO software entering the fray from established telecom vendors such as Oracle, HP and Ericsson, but […]