Voice

Today, everyone relies on a myriad of communications systems to conduct their business. This section of blogs focuses on helping you provide affordable (and profitable) voice and data solutions to your customers, including Telephone Systems, VoIP, IP, CTI, Call Centers, SIP, Unified Communications, Mobility and more.

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

IP Desk Phones – A Phone is Just a Phone Right?

by Jenna Watts June 7, 2016 Business
AudioCodes Catalyst Telecom ScanSource Catalyst ScanSource Communications ScanSource Security

by Ewan Haig Being nearly three months into my new role at AudioCodes, it’s been a steep learning curve given the breadth of products and markets we address. Before I started, I was curious as to why AudioCodes was making such significant investments in the IP phone range, given we were primarily known for more […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

5G Market Status

by Jeremy Burton May 5, 2016 Business

By Jim Machi Last week, I wrote about the status and projections of LTE subscriptions. So I figured I should do a brief update on 5G this week.  First of all, as I’ve written before, 5G is clearly in its hype phase.  It was all over MWC a couple of months ago.  Although there are no […]

Scaling Applications with Load Balancing – Using the Right Tool for the Job

by Alan Percy May 5, 2016 Business
Dialogic

Have you ever helped a friend with a home improvement or auto repair project and watched as your friend struggled with a screwdriver trying to pry something free? You think to yourself “gee, a crowbar or pry bar would be the right tool for the job, but since the screw driver is all he has, […]

Noise Cancellation in Headsets

by Karl Bateson May 4, 2016 Business
Jabra

If you’ve ever shopped for headsets or headphones, I bet you’ve heard the term “noise cancellation” used once or twice. I can also bet that you weren’t always quite sure what it meant. It’s not your fault: Depending on the context, noise cancellation can mean a number of things, and companies aren’t exactly consistent in […]

Top 10 Best Practices for Communications Application Developers – Tales from the Trenches

by Jeremy Burton April 28, 2016 Business
Dialogic

By Alan Percy You’ve been tasked with turning a great idea for a new communications application into a working product.  Seeming at first to be an insurmountable mountain of effort, there is panic as you realize the magnitude of the project and struggle getting your mind around the thousands of decisions and preparations that need […]

If You’re Not Offering Hosted, You’re Missing The Boat!

by Andrew Runion April 28, 2016 Cloud Computing

Here are some statistics from a recent Economist Intelligence Unit study: Global Spending on Infrastructure-as-a-Service (IaaS) is expected to reach $16.5B this year. A 32.8% increase from last year. Cloud applications will account for 90% of the worldwide mobile data traffic by 2019 compared to 81% at the end of last year. The global SaaS […]

What Service Providers Need To Know About VoIP

by Lauren Eckstein April 22, 2016 Sales
Edgewater Networks Polycom

On April 7th, Polycom and Edgewater Networks presented their joint solution to deliver best-of-breed voice quality and help ScanSource partners proactively monitor and manage VoIP-aware intelligent phones at their customer premises. There are currently more than 12 million Polycom phones deployed alongside an Edgewater Networks EdgeMarc Intelligent Edge, as they are seamlessly interoperable and profitable.