Voice

Today, everyone relies on a myriad of communications systems to conduct their business. This section of blogs focuses on helping you provide affordable (and profitable) voice and data solutions to your customers, including Telephone Systems, VoIP, IP, CTI, Call Centers, SIP, Unified Communications, Mobility and more.

8 Technical Considerations When Upgrading Your Call Center Phone System

by The Source July 11, 2018 Business

This is an excerpt from the original blog written by Emily Arnold, Product Marketing Specialist for Digium. Permission has been granted by Digium. A link to the full blog has been provided below. Call Center organizations have discovered that substantial savings can be had when moving to a VoIP-based call center. However, there are other […]

Polycom unveils the latest in Polycom Trio at InfoComm

by Elizabeth Tarry June 22, 2018 Business
Polycom

If you missed InfoComm this year then you missed a big week of announcements for Polycom – but don’t worry, I’m here to summarize the latest!

Managing Noise in the Workplace with Plantronics

by LaVonda Huskey June 18, 2018 Enterprise

Plantronics surveyed over 2,100 professionals from a variety of industries in 7 different countries in 2017 about the effects of noise in the workplace. It’s something that we are all affected by as corporations continue to move toward open space work environments. However, it’s costing companies a lot in lost productivity.

Bring Advanced Communications Capabilities to the Enterprise with Avaya Open SIP Phones

by Stephen Brown May 21, 2018 Business

If you are looking for the latest open SIP phones for your enterprise customers, look no further than the Avaya J100 Series SIP Phones. These devices are sleek and designed to be the best addition to the office desktop!

Enterprise Connect

by Gabby Giles April 3, 2018 Business

Announcements, lessons learned and post-conference application Fresh off the tradeshow floor, we’re sharing what we took away from Enterprise Connect, one of the industry’s top conferences focused solely on the needs of key decision makers in enterprise communications and collaboration spaces. The show was jam-packed with exciting announcements, presentations, keynotes and access to the groundbreaking […]

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

Contact centers call for change. You better answer.

by Terri Potter September 26, 2017 ScanSource Catalyst

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to reign supreme. To that point, contact centers (used to interact with customers) are absolutely critical to the success of businesses in today’s marketplace.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

Attend ScanSource Communications 2017 sUCCess Tour to Find Out How to Increase Your Profitability

by LaVonda Huskey March 28, 2017 Enterprise
Barco Edgewater Networks Plantronics Polycom

ScanSource Communications 2017 sUCCess Tour Coming to a Location near You! Get out of the office, hit a few golf balls AND find out how to maximize your company’s UC investments, all in one day!