Voice/Data

Today, everyone relies on a myriad of communications systems to conduct their business. This section of blogs focuses on helping you provide affordable (and profitable) voice and data solutions to your customers, including Telephone Systems, VoIP, IP, CTI, Call Centers, SIP, Unified Communications, Mobility and more.

Cloud Basics – Part 2: Hosting 101

by Greg Dixon August 30, 2011 Cloud Computing
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In medieval times, there was great debate and fear of what lay in the oceans beyond the known world. On maps of the day, in the blank spaces of the great oceans, where nothing was known, there were often painted sea serpents and the ominous phrase, “Here be Dragons.”

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A new WLAN for Small and Medium Businesses

by Doug Rogier July 28, 2011 Catalyst Telecom

My home is the typical household that requires network access for all of life’s gadgets.  I have a ranch style home sprawled across about 2500sqft.  This being a one story home leaves me in a conundrum with wireless network connectivity.  Being the technological expert of the extended family I must have adequate wireless coverage in every corner [...]

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Greg Dixon Presents on Cloud Computing at the 2011 Catalyst Telecom Channel Partner Conference

by Greg Dixon May 26, 2011 Catalyst Telecom
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Greg Dixon, CTO at ScanSource, Inc. gives a great presentation on the cloud at the 2011 Catalyst Telecom Channel Partner Conference.

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CTO Greg Dixon on The 15 Essential Attributes of The Cloud for Resellers and End Users from #CatConf11

by Jami Mullikin May 18, 2011 Catalyst Telecom
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Wow! Greg Dixon, CTO for ScanSource, Inc., just had a jammed packed presentation on “Geek Speak” and the essential attributes of The Cloud. I couldn’t take notes fast enough to hit it all, so we will wait for him to post his slides later in the week.  But here were 15 key points that you [...]

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Table Stakes

by Tom Walker May 11, 2011 Catalyst Telecom
voice-data-communications

We all know that IP Telephony and Unified Communications are going to see a continued decline in margin. Depending on your views of acceptable profit margin, you might consider these table stakes. Meanwhile, there’s a lot of buzz in the marketplace about CEBP (Communication Enabled Business Processes) and everyone seems to agree this is where [...]

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Cloudy With a Chance of Pain…

by Tom Walker April 18, 2011 Catalyst Telecom
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Pain for whom? Pain for YOU if you aren’t paying attention to the Cloud. Friday, I wrote about the idea of using Google Apps to short-circuit Microsoft’s plan for inter-stellar domination in the UC space.  Today, my proposed strategy received a worthy retort by early signs that Microsoft just may be getting it right with [...]

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One Strategy, Nine Revenue Streams.

by Tom Walker April 14, 2011 Catalyst Telecom

There’s a formidable competitor on the brink of making some hay in the UC space and I’ll give you a hint: it rhymes with Bicrosoft. There’s no doubt that this company, with the majority of enterprises running Exchange, will leverage enduser ubiquity and deep pockets to steal marketshare with their “Lync” UC solution. Based on [...]

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Video Killed the Radio Star

by Tom Walker March 1, 2011 Catalyst Telecom

In this case, the “radio star” is your wireless network (hey, it’s a radio frequency isn’t it?) Take a look at the hot new technologies coming out in the collaboration space. We’re going to see a lot of action from companies like Avaya and Cisco and their latest tablet-based video collaboration. This will be the sizzle du [...]

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Who will be the future “Girl Talk” of UC?

by Tom Walker February 10, 2011 Catalyst Telecom

One of my favorite music artists is a guy named Gregg Michael Gillis – you may know him better by the name “Girl Talk.” What’s that? You’ve never heard of him? Rolling Stone gave his 2008 album, “Feed the Animals” four stars while Blender magazine named it the second best album that same year.

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If Captain Sully were an Avaya BP

by Tom Walker December 6, 2010 Catalyst Telecom

Captain Sully is a national hero. Thanks to years of training and experience, he was cool enough under pressure to land an Airbus in the Hudson River like a pro. Of course, Sully has said many times he’s not a hero.. he was just doing his job and it was the training and experience that [...]

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