Videoconferencing

Face-to-face meetings that sound and look like you’re in the same room? Money- and time-saving opportunities? Better collaboration? Who wouldn’t want that? In this section of blogs, you’ll discover the value of high-quality videoconferencing solutions and what they can do for your organization, including enhanced performance and efficiency.

6 Ways to Improve Customer Experience

by Jennifer Clark January 24, 2017 Business
Avaya

Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and responsible for selling and supporting mission-critical voice and/or data networks, your customers expect an even heightened level of service. ScanSource Catalyst […]

ScanSource Has You Covered from Start to Finish on Your Polycom Investments

by Lauren Eckstein January 23, 2017 Sales

Are you familiar with Total Coverage, a service offering by ScanSource?  This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance coverage contract options.  This means unlimited technical support, next business day product replacement, and 24/7 IP and ISDN testing facility.

Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

How do you Connect Your Internal Users to Skype?

by Jennifer Clark January 17, 2017 ScanSource Communications
Aruba AudioCodes Jabra Mitel Plantronics Polycom Sennheiser Skype for Business Sonus Spectralink

You’re probably aware by now that Skype for Business (Enterprise Voice version) streamlines interactions with employees as well as customers around the world. The communication and collaboration software is utilized across one interface and can be used in a desktop, mobile, and conference room environment. As more businesses come on board with deploying Skype for […]

7 Benefits of Skype for Business

by Jennifer Clark November 28, 2016 ScanSource Communications
Skype for Business

Instant messenger software is quite common in the workplace as it’s often easier to answer a quick question via IM chat than waiting for an email to be returned. Additionally, software for videoconferencing and multiple user conversations and file sharing is also common in professional environments. But now, Skype for Business allows businesses to combine […]

What are the Deployment Options for Skype for Business?

by Jennifer Clark November 3, 2016 ScanSource Communications

What are the Deployment Options for Deploying Skype for Business? Microsoft’s Skype for Business is an enterprise-level messaging platform that gives customers two choices for deployment: on-site deployment (or on-premises), and a cloud-hosted option through Microsoft’s Office 365 Enterprise offering. Both options come with their own set of benefits and challenges. Helping your customers understand […]

Barco and Polycom: Collaboration Solution

by Matthew Sekuras July 20, 2016 Business

Barco’s newest ClickShare models were a major point of interest at this year’s InfoComm! If you’re not familiar with Barco or how it complements Polycom’s RealPresence Group Series line, this post outlines how it can help create a complete unified collaboration solution. Last year, Barco was honored with Polycom’s Technology Partner Innovation Award and was […]

A Quick Recap of InfoComm 2016

by Lauren Eckstein June 27, 2016 Cloud Computing
Array Avteq Barco Elo Jabra Plantronics Polycom Revolabs ScanSource Communications

by Lauren Eckstein With the lights of Vegas, it is easy to get lost in the crowd. At a show of 38,833 visitors, the InfoComm 2016 crowd was filled with over 35% first-time attendees, trying to navigate their way through a sea of ProAV solutions. ScanSource was a spotlight to many of these visitors – with […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

What’s new in RealPresence Debut 1.1.0?

by Mike Hubble June 7, 2016 Enterprise
Polycom ScanSource Communications

The RealPresence Debut was announced during Polycom’s 25th Anniversary celebration in the fall of 2015. Here on the ScanSource Communications Tech Team, we were able to get our hands on these devices in March of 2016. These video codecs are extremely easy to setup. The Debut includes the traditional H.323 and SIP protocols as well as […]