Unified Communications

To learn more about UC, this is the place to be! In this section, you will find the general resources you need to develop a strong unified communications strategy and ensure you are proposing UC solutions, platforms and products that meet the business and ROI expectations of the end-user enterprise.

Mitel Marketing Made Easy

by Jessica Duvall March 27, 2018 Business
Mitel

All marketing starts with an objective. After all, nobody is marketing just for the fun of it. In the case of Mitel partners, the objective is to grow their Mitel business. Now that that’s taken care of, all you need to do is come up with clever messaging, dynamic layouts, campaign and promotion ideas, and […]

Cloud vs On-Premises: How to Decide

by Jessica Duvall March 19, 2018 Business
Mitel

Some decisions are easy: like hitting the snooze button in the morning. Still, others require a bit more thought: sandwiches or sushi for lunch. Then there are the kinds of decisions that require not only thought, but discussions, meetings, and the prediction of future needs. Deciding whether your customer’s business communication server should be cloud-based, […]

The Hidden Costs of Collaboration

by Lauren Eckstein March 13, 2018 Business

In 2018, chances are your company is going through an evaluation of their technologies to make sure they have what they need to maximize collaboration.  Those same chances apply to the possible lack of awareness your company’s IT department has on their true current collaboration expenses.

Smart Homes and Devices: The Future is Now

by Angela Diamantis March 1, 2018 Business

“OK, Google, wake me up at 7 am with Frank Sinatra’s version of Summer Wind, and turn the hall lights up to 50%. Then, hey Siri, knock the thermostat up to 72 degrees at 6:45 am. And, Alexa, add English muffins to my grocery order to be delivered tomorrow at 8 am.” If you think […]

Complete Your UC Offering with Professional Headsets

by Kristin Gaboriault February 26, 2018 Unified Communications

There are three big reasons why you should be attaching headsets to your UC solutions, and they’re the reasons you should do anything in this business: your customers need them, your customers want them, and they add significantly to your bottom line. Today’s open offices paired with the growing trends of working from home/on the […]

Access Your Heritage ShoreTel Marketing Funds through Mitel OneView

by Jessica Duvall February 26, 2018 Business
Mitel

If you’re a heritage ShoreTel partner and you’re worried about accessing you’re accrued MDF, don’t be. Mitel’s new OneView portal makes it easy to see and manage your fund requests and access a variety of marketing assets. The good news is, Mitel’s OneView was designed with heritage ShoreTel partners in mind. It’s very similar to […]

19th Century School Gets 21st Century UC System

by Jessica Duvall February 13, 2018 Business
Mitel

The Taft School in Connecticut was founded in 1890, a time when a new invention called the “telephone” was just coming into acceptance as a recognized form of communication. While the mission and integrity of this private boarding school remains as true today as it did at its founding more than a century ago, other […]

Vidiquette Series: TMI

by Gabby Giles January 9, 2018 Business
Polycom

In this episode, Polly Calm explains how to navigate content sharing while video conferencing. She reminds us that there is an option to share your entire desktop or just a file. Sharing your entire desktop could lead to embarrassment, as there could be personal content that does not need to be shared with your co-workers. […]

Vidiquette Series: Sour Cream and Onion Breath

by Gabby Giles December 29, 2017 Business
Polycom

In this episode, Polly Calm explains how to handle background noise. Background noise affects everyone’s ability to hear and be heard, which can be frustrating while video conferencing. Noise from sirens, dogs barking, and chewing can affect important meetings. Polycom makes video conferencing easy through Polycom® NoiseBlock™ technology that does the muting for you, and […]

Vidiquette Series: No Stripes, No Checks, No Service

by Gabby Giles December 28, 2017 Business
Polycom

In this episode, Polly Calm explains the value of wearing the right clothes while video conferencing. Pinstripes, complicated patterns, or check designs can distract the technology from focusing on your words and ideas. Don’t make a camera like the Polycom® EagleEye™ Director work overtime by wearing complicated patterns! Polly also stresses that it is important […]