Unified Communications

To learn more about UC, this is the place to be! In this section, you will find the general resources you need to develop a strong unified communications strategy and ensure you are proposing UC solutions, platforms and products that meet the business and ROI expectations of the end-user enterprise.

Phone System Deployment Options: How to Avoid Buyer’s Remorse

by Jessica Duvall July 20, 2016 Cloud Computing
ShoreTel

There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with limited budgets, an investment that fails to deliver can damage both profits and reputations.

Could your business survive a $50,000 loss?

by Andrew Runion July 18, 2016 Business
Intermedia

The high cost of phone downtime: Could your business survive a $50,000 loss? By Mitchell Berenson – Intermedia Director of Marketing When I talk to companies about the importance of proper business continuity planning, I find that most businesses still rely on premises-based PBX systems or service from the phone company. And while that seems […]

Sennheiser + ShoreTel = Seamless Plug-n-Play

by LaVonda Huskey July 6, 2016 Enterprise
ScanSource Communications Sennheiser ShoreTel

ScanSource Communications is excited to announce that Sennheiser’s headsets and speakerphones have been validated by ShoreTel as interoperable. Sennheiser’s premium headsets and speakerphones make the perfect audio companions for ShoreTel’s IP phone or UC client. By using Sennheiser headsets with ShoreTel systems, clients are now able to manage the call-control functions such as the answer […]

A Quick Recap of InfoComm 2016

by Lauren Eckstein June 27, 2016 Cloud Computing
Array Avteq Barco Elo Jabra Plantronics Polycom Revolabs ScanSource Communications

by Lauren Eckstein With the lights of Vegas, it is easy to get lost in the crowd. At a show of 38,833 visitors, the InfoComm 2016 crowd was filled with over 35% first-time attendees, trying to navigate their way through a sea of ProAV solutions. ScanSource was a spotlight to many of these visitors – with […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

A Business Guide to Cloud Communications

by Jessica Duvall June 7, 2016 Business
ScanSource Communications ShoreTel

It’s inevitable that your traditional, trusted phone system will eventually show signs of age or weakness. Perhaps it isn’t flexible enough to keep up with the needs of your business as you add branch offices or move applications to the cloud or is becoming unreliable with more dropped calls and degrading call quality. Is your […]

What’s new in RealPresence Debut 1.1.0?

by Mike Hubble June 7, 2016 Enterprise
Polycom ScanSource Communications

The RealPresence Debut was announced during Polycom’s 25th Anniversary celebration in the fall of 2015. Here on the ScanSource Communications Tech Team, we were able to get our hands on these devices in March of 2016. These video codecs are extremely easy to setup. The Debut includes the traditional H.323 and SIP protocols as well as […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

CRN Recognizes ShoreTel for Best Channel Partner Programs

by Jessica Duvall May 23, 2016 Business
ShoreTel

CRN®, a brand of The Channel Company, has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – and fifth time overall – CRN has awarded ShoreTel a 5-Star rating in its annual Partner Program Guide. The […]