Unified Communications

To learn more about UC, this is the place to be! In this section, you will find the general resources you need to develop a strong unified communications strategy and ensure you are proposing UC solutions, platforms and products that meet the business and ROI expectations of the end-user enterprise.

ShoreTel Spotlight: Donna Cooley

by Jessica Duvall June 7, 2017 Business
ShoreTel

Making a move to the cloud is easy when Donna is involved. ShoreTel Connect CLOUD uniquely positions ScanSource as a Cloud Services Distributor (CSD) and that is where Donna comes in. She works with over 200 partners in her role managing the ShoreTel Connect CLOUD relationship at ScanSource and has been instrumental in recruiting, onboarding […]

3 Ways Communications Technology Can Improve Your Customer’s Experience

by Jessica Duvall June 1, 2017 Business
ShoreTel

Think about the last time you had a customer experience with a brand. What made it great? Or awful? For many of us, both stellar and terrible experiences have the same effect: They’re memorable. The great ones stick with us as much as the horrible ones and, either way, we’ll probably tell a few friends. […]

ScanSource sUCCess Roadshow Tour Recap (In case you missed us)

by LaVonda Huskey May 16, 2017 Enterprise

ScanSource Communications partnered with Barco, Edgewater Networks, Plantronics and Polycom to take our 2017 sUCCess Roadshow Tour to the Washington, DC area, Los Angeles, Chicago and Dallas during April and May, 2017. We showcased four top room environments with products in full working order at each location, along with manufacturer representatives and several ScanSource folks. We […]

Why Focus on Service Renewals?

by Angela Diamantis May 5, 2017 Business

Experts say it takes anywhere between 3 and 30 times the investment to acquire a new customer than it does to keep an existing one. While there is no exact science to determine the actual cost for your business, one thing is certain – finding new customers is a major challenge.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Maximize Your Cloud Revenue with Cloud Ignite Fueled by ScanSource Catalyst

by Jennifer Clark April 27, 2017 Cloud Computing
Avaya

For those looking to leverage the scalability and innovation of Avaya’s IP Office offering in the cloud, the wait is over. ScanSource Catalyst is hosting a series of road shows, known as Cloud Ignite Fueled by ScanSource Catalyst, that will complement Avaya’s upcoming Cloud Expo and provide the tools and resources you need to win in […]

Are you giving your best leads away?

by Vanessa Koechli April 26, 2017 ScanSource Communications
Mitel

by Patrick Sheehan Director of Open Solutions Sales, Mitel What is the best source of new sales leads?  Is it email campaigns, digital ads, cold calls? Rather, it’s customer referrals — and the greatest source of these is the phone sitting right next to you. Think about what people do when they need a new product […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

ShoreTel Recognized for Product Innovation and Channel Program Excellence

by Jessica Duvall April 14, 2017 ScanSource Communications
ShoreTel

ShoreTel Connect Named TMC 2017 Unified Communications Product of the Year ShoreTel Connect is a complete unified communications solution that delivers rich communications and collaboration features in an intuitive, modern interface, making it easy for teams, partners and customers to interact anytime and from any location. Connect delivers business communications via cloud or premise through […]

Six Myths of Switching Business Phone Systems

by Jessica Duvall April 13, 2017 Business
ShoreTel

Many business executives overlook the importance of their phone systems in their efforts to move their businesses steadily forward. But the reality is that your phone system is your lifeline to sales, customer service, and the innovation that drives your business ahead. Here are six common myths that prevent businesses from switching phone systems—and the […]