Unified Communications

To learn more about UC, this is the place to be! In this section, you will find the general resources you need to develop a strong unified communications strategy and ensure you are proposing UC solutions, platforms and products that meet the business and ROI expectations of the end-user enterprise.

Tips for Successful Meetings With Remote Workers

by Jessica Duvall April 5, 2016 Business
ShoreTel

Let’s Make Meeting Magic together! Meetings that involve workers participating from remote locations present special challenges. It’s extra difficult to keep everyone on track and engaged when some attendees aren’t physically present in the room with you.

Here’s how the cloud is reshaping UC

by Karl Bateson April 5, 2016 Business
Jabra

Here’s how the cloud is reshaping UC New cloud computing models are reinvigorating the UC market and opening up new opportunities for companies, their employees, and manufacturers of audio devices.

ShoreTel Partners Receive Additional Discounts on HPE Switches and Accessories!

by Jessica Duvall April 5, 2016 Marketing
ShoreTel

For the next few months, ShoreTel partners receive pre-approved pricing on select PoE switches, routers, and accessories! By partnering with HPE Networking, ShoreTel enables its customers to leverage HPE’s innovative, easy-to-deploy/manage, and interoperable networking technology. With HPE Networking, ShoreTel Connect CLOUD solution will deliver the best user experience, and overall low total cost of ownership. […]

How do you Connect Your Internal Users to Skype?

by Jennifer Clark March 28, 2016 ScanSource Communications
Aruba AudioCodes Jabra Mitel Plantronics Polycom Sennheiser Skype for Business Sonus Spectralink

You’re probably aware by now that Skype for Business (Enterprise Voice version) streamlines interactions with employees as well as customers around the world. The communication and collaboration software is utilized across one interface and can be used in a desktop, mobile, and conference room environment. As more businesses come on board with deploying Skype for […]

Innovation is “Hot” Again with Communications APIs

by Jeremy Burton March 28, 2016 Business
Dialogic

By Alan Percy One of my first jobs as a software developer in telecommunications was writing an automated hotel wake-up application based on TDM voice boards using an ancient API.  Who knew that nearly 30 years later, applications and APIs would still be a huge catalyst of innovation?   If the last few months can be […]

What Stood Out At Channel Partners 2016

by Andrew Runion March 23, 2016 Business

As we come back to reality and check our bank accounts, I want to look back at the 2016 Channel Partners Conference this past week in Las Vegas. With all the past conferences that have taken place, what stood out this year? One thing you couldn’t help but notice was the plethora of basketball goals. […]

Channel Partners 2016 Recap

by Hunter Edmisten March 23, 2016 Business

Channel Partners Breakout Session – Signs of the Times First, let me state that if you were NOT at the Channel Partners 2016 Event in Las Vegas, NV, you missed out.  The show floor brought vendors from Service Providers to hardware manufacturers, QOS service appliances, and Entrepreneurs in the cloud service space.  There seemed to […]

Flexible Application Creation

by Jeremy Burton March 23, 2016 Business
Dialogic

By Jim Machi You may have heard that we’ve just entered a new business territory. Over the past few years, we’ve gotten requests from customers to help them build their applications. And we got more. And more.  And more.  So, that’s how it all started. We’re not only enabling applications now, but also building them. […]

If Work Has Changed, Why Hasn’t Your Phone System?

by Jessica Duvall March 18, 2016 Business
ShoreTel Shoretel Connect

Cloud communications has changed the way we work. Work is now a thing you do and not necessarily a place that you go. The pace of change continues to accelerate and it can be tough to stay on top of all of the new ways people can get stuff done. At the same time, we […]

ShoreTel Connect CLOUD Provides Robust Security

by Donna Cooley March 1, 2016 Closing the Deal
ShoreTel

I am often asked, “how secure is your hosted telephony offering, ShoreTel Connect CLOUD?” Security is often top of mind for many organizations considering moving their applications and sensitive data to the cloud, and the same goes for cloud communications. The fact is ShoreTel Connect CLOUD is one of the most secure cloud communication solutions […]