Unified Communications

To learn more about UC, this is the place to be! In this section, you will find the general resources you need to develop a strong unified communications strategy and ensure you are proposing UC solutions, platforms and products that meet the business and ROI expectations of the end-user enterprise.

The EagleEye Director from Polycom, because sometimes you want to be followed.

by Philip Mckinney September 30, 2011 ScanSource Communications

Sometimes you want to be followed… Ever been on a video call where you can’t see the person you’re talking to? You get this beautiful hi-definition picture of the room, then the person starts their conversation while you’re busy swinging the camera around trying to lock in on the speaker. Many manufacturers have tried to [...]

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The Inevitability of SIP (Session Initiation Protocol)

by Jim Sevier September 13, 2011 Catalyst Telecom

I have been speaking about Session Initiation Protocol (SIP) for over two years.  In that time, I have come to realize the inevitability of SIP in business and consumer communications.  What I mean by that is, I have come to realize that in order to take the next logical step in HOW we communicate we [...]

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A Guide to Help your Business Navigate the UC Space

by Kyle DeWitt May 2, 2011 Business

Has the barrage of marketing around Unified Communications (UC) made you feel lost? Do you know how to identify the opportunity for selling UC components into your customers’ businesses? Maybe you’d like to see the big picture of UC Solutions so you can better focus your selling strategies.

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What’s In Your Toolbox?

by John Reeves April 18, 2011 ScanSource Communications

During my college days, when acid washed jeans, concert t-shirts, and mullets roamed the earth, I had a math professor who, when showing us a new technique for solving a calculus problem, was fond of saying, “Here’s another tool for your toolbox.” Amazingly enough, I managed to remember a few things from his course (he [...]

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Talking to the Experts: Unified Communications

by Impact Now March 28, 2011 Catalyst Telecom

Jim Sevier, Founder of Convergence Readiness, Inc. Defining UC “Unified Communications is a strategy that companies adopt in order to make communication more efficient.  There are solutions that are unified in nature, but VARs should think of UC in terms of a strategy rather than a ‘box’ or application.  So in reality, UC is a [...]

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Five Key Benefits of Unified Communications

by Impact Now March 28, 2011 Catalyst Telecom

From Kerry McDonough, Director, Cisco Small Business Sales, US Collaboration UC features a venue where coworkers, business partners, and clients can come together and collaborate using advanced data sharing and communications devices. Communication UC enhances business communications by bringing all available devices and modalities under one roof. The implications go beyond access. With UC, you [...]

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All Together Now – A Discussion on Unified Communications

by Impact Now March 28, 2011 Catalyst Telecom

Finding new ways to improve business through better communication. Considering the number of e-mails, voicemails, telephone calls, instant messages, blogs, websites, and social networking sites the average employee encounters during a given day, it is clear that companies today need a set of tools and technologies designed to streamline these communications activities.  Unified Communications (UC) [...]

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What’s the Deal with SIP Trunking Anyway?

by John Reeves February 21, 2011 ScanSource Communications

One question I am asked frequently in Tech Support is what exactly is a SIP trunk? The problem lies in the fact that the phrase SIP Trunk is a misnomer. People hear the word trunk and automatically think of a physical line that can carry one voice call, or they think of a T1 line [...]

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All connected, All the Time

by John Reeves February 18, 2011 Business

As I write this (on Google Docs), I’m sitting in my living room, typing on my wife’s netbook. I’m not really a fan of netbooks, since I have large hands, and the keyboard is too small for me, but my own laptop is on the blink. My wife is playing Farmville on the desktop in [...]

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Can you spell UC without facsimile?

by Kyle DeWitt February 15, 2011 ScanSource Communications

As I read more and more about Unified Communications, I begin to realize how much of a powerful marketing tool “UC” is, but I rarely see it used with a solution that I’d consider to have truly taken all of my business communication methods and unified them. Doesn’t the word unify imply all-inclusiveness? So what [...]

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