Telephony

ScanSource Communications is coming to your city!

by Kate Menzer February 28, 2017 Closing the Deal
Barco Edgewater Plantronics Polycom

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ShoreTel Spotlight: Greg Aiken, Partner Marketing

by Jessica Duvall February 2, 2017 Business
ShoreTel

If you haven’t heard the name Greg Aiken, you will. Greg is a Partner Marketing Manager who was recently featured in RSPA’s The How-To-Guide for Marketing. According to Greg, the secret to effective marketing begins with the approach. He has his approach nailed down to a science, which is helping ShoreTel partners achieve success each […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

Marketing: How ScanSource Communications Can Help You

by Jessica Duvall November 11, 2016 Business
ShoreTel

ScanSource focuses on adding value to our ShoreTel resellers in many ways. We invest our time and energy in marketing and enablement programs for our partners, such as customized marketing packages, strategic marketing planning, lead generation and more. Here is a look at trends and hot tips to help you keep your marketing initiatives on […]

Unified Communications: 6 Considerations for Vendor Selection

by Jessica Duvall October 11, 2016 Business
ShoreTel

So you’ve done your homework with regard to unified communications (UC) and have decided that your business could benefit from the improved collaboration capabilities it offers. You’ve also explored the various UC deployment models – onsite, cloud and hybrid – and have a good sense for which you’d choose. It’s time to start talking to […]

Polycom Brings Skype for Business User Interface to Polycom Group Series Video Endpoints

by Elizabeth Tarry September 30, 2016 Cloud Computing
Polycom

On September 26, 2016, Polycom announced that the Polycom Group Series video endpoints will include the Skype for Business User Interface. In addition to that, they are also extending the Skype for Business User Interface to popular voice solutions, including the Polycom VVX 500 and 600 Series Business Media Phones and the Polycom RealPresence Trio […]

How Can the Right Phone System Make Life Easier for a Small-to-Medium Business?

by Vanessa Koechli August 16, 2016 ScanSource Communications

When we talk to small-to-medium businesses (SMB) about their communications needs, several key themes emerge. First of all, they want a system that just works—totally reliable and something they don’t have to worry about during evenings and weekends. So far, so good. Another recurring theme is around having a system that can grow and develop […]

Which UC Trends are your Customers Adopting in 2016?

by Jennifer Clark July 29, 2016 Mobility

We have all come to know and expect the familiar scene of a typical business workplace. Hard-wired phones, email platforms, desktops, and conference rooms with potential video capabilities. Today, however, business communications have extended past the hardware and transcended into the cloud, are more mobile, and have not only simplified, but unified our ability to […]

Phone System Deployment Options: How to Avoid Buyer’s Remorse

by Jessica Duvall July 20, 2016 Cloud Computing
ShoreTel

There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with limited budgets, an investment that fails to deliver can damage both profits and reputations.