Technology

In this section, you’ll find a variety of technology information about communications, networking, physical security and AIDC.

What’s Next for IPX?

by Jeremy Burton May 14, 2015 Business

IPX operators, the IP reboot of the GRX, have been providing an array of services in addition to the connectivity for mobile data roaming for GSM operators from which their earlier name was derived. International voice switching and termination has been a core offering by IPX operators for quite a while, as it has been […]

Texting and the Contact Center

by Jim Machi May 12, 2015 Business
Dialogic

I’ve periodically written about the changing contact center, from speech analytics to WebRTC multiple times. Another interesting trend emerging is the use of text for the contact center. It’s kind of old school, but text is an efficient and direct way to get information to a customer. A widely quoted statistic from a 2014 Harris […]

Hear What Greenville’s Leading CIOs Have to Say

by Angela Diamantis May 11, 2015 ScanSource Catalyst

New technology is invented every day and CIOs continuously have to balance the demands of innovation with their individual business objectives while maintaining cost efficiency. This year at 1COMM, Rich Long, president of ScanSource Catalyst and ScanSource Communications, will lead a panel discussion of CIOs and other IT decision-makers from leading companies in healthcare, education, […]

The Internetworking Function (IWF) of Diameter Signaling Controller (DSC) Takes Center Stage

by Jim Machi May 11, 2015 Cloud Computing
Dialogic

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling traffic on LTE/IMS networks as well as enabling secure signaling interworking of LTE/IMS networks with other networks. The DSCs first rolled out were the Diameter Routing Agents (DRAs), which were really designed for load […]

5 Ways to Woo Enterprises with Hosted Services

by Jeremy Burton May 7, 2015 Business
Broadsoft Dialogic

For years, communications service providers (CSPs) have made attractive overtures to enterprises around hosted services, only to be rebuffed at the door with the answer: “No thanks, we do that in-house.” These days, however, enterprises are changing their tune and are more open to hosted services than ever before. Buoyed by the success of the […]

Golf, Beer and Exclusive Access to Key Vendors?

by Angela Diamantis May 7, 2015 Mobility

You’ll get all that & MORE at ScanSource’s 2015 Partner Conference, 1COMM! We know you have a busy schedule, but we are confident this conference will be well worth your time. Here’s are the Top 10 reasons you should register today and join us in Greenville, SC on May 19-21. Location – Greenville is among […]

Finding System ID in IP Office Server Edition

by Doug Rogier May 6, 2015 Catalyst Tech Support

IMPORTANT NOTE: When installing Server Edition Virtual, ensure that the IP Office IP Address (LAN1 and LAN2), Hostname, and Time Zone settings have been set and the entire server rebooted after the final changes to these setting prior to obtaining the System ID. Additional changes to these settings after the reboot will force a new […]

New Features in Brooktrout SDK 6.7.2 – Support for SIP Session Refresh with no SDP Payload

by Bob Wildes May 6, 2015 Business
Dialogic

SDK 6.7.2 is the latest Brooktrout development kit providing feature-rich capabilities to our partners. In addition to the normal assortment of bug fixes, 6.7.2 also has added some new features that will be quite useful. I’m going to focus on a few of them here, over several blog posts, to give more details on why […]

Ruckus SmartZone Software: High-Performance and High-Resilient Software

by Heather Williams May 1, 2015 Enterprise
Ruckus Wireless

Ruckus has announced the release of SmartZone Software, which will provide high performance and high resiliency to ensure that your Wi-Fi network will deliver the best application experience to your users.   SmartZone Software is designed to give your customers service-provider performance on a selection of flexible platforms, allowing them to grow their Wi-Fi network as […]

IoT vs. M2M

by Jim Machi April 16, 2015 Business
Dialogic

At Mobile World Congress, the Internet of Things (IoT) and those promoting that sort of thing came out of the woodwork. In fact, these types of companies are likely causing Mobile World Congress to change from a show dedicated to the mobile telecom industry, to a show dedicated to anything mobile. Many of these companies […]