Technology

In this section, you’ll find a variety of technology information about communications, networking, physical security and AIDC.

How to Get Ahead in the Artificial Intelligence Race of 2017

by Jennifer Clark January 5, 2017 Enterprise

While Artificial Intelligence (AI) once seemed like a science-fiction concept only available in the movies, it is now popping up in our everyday reality. In fact, AI has become so mainstream that there are now personalities like Siri, Cortana, and Alexa to help you with simple tasks, such as browsing the Web for nearby restaurants and checking email. […]

How to Sell Gateways and Session Border Controllers

by Jennifer Clark January 3, 2017 Technology
Skype for Business

You can’t talk about selling Skype for Business without mentioning a Session Border Controller (SBC) or gateway. Any Skype for Business deployment where enterprise voice features will be used requires either an SBC or gateway to connect to the Public Switched Telephone network (PSTN).  Gateways allow Skype for Business to communicate through legacy PSTN networks […]

ShoreTel Spotlight: Kyle DeWitt, Technical Services

by Jessica Duvall December 28, 2016 Business
ShoreTel

Have you ever wondered what Technical Services is and what kind of value it provides for you? For starters, Technical Services provides pre-sales support through solution engineering, design assistance and validation, as well as general technology advice. Our in-house expert and passionate problem solver, Kyle DeWitt, has been with ScanSource for 13 years. He began as a Technical Support […]

Who will you be selling to in 2017?

by Andrew Runion December 15, 2016 Business

Gone are the days of walking into a business, talking to the IT Manager or CIO, presenting a solution, and walking out with a sale. According to Nan Boden, Google’s Head of Global Technology Partners, Google Cloud, 70% of business decisions will be made outside of IT in 2017. This means that product decisions will […]

Find the Best Business Phone System for You

by Jessica Duvall November 30, 2016 Business
ShoreTel

What’s Best: Cloud, Onsite or Hybrid? Purchasing a new business phone system is a big decision. Unified communications (UC) capabilities can give your organization new ways to communicate and collaborate. But you have more choices when it comes to deploying your new phone system–onsite, in the cloud, or hybrid. Take the ShoreTel assessment quiz to […]

7 Benefits of Skype for Business

by Jennifer Clark November 28, 2016 ScanSource Communications
Skype for Business

Instant messenger software is quite common in the workplace as it’s often easier to answer a quick question via IM chat than waiting for an email to be returned. Additionally, software for videoconferencing and multiple user conversations and file sharing is also common in professional environments. But now, Skype for Business allows businesses to combine […]

8 IT Spending Trends to Look For in 2017

by Jennifer Clark November 16, 2016 Cloud Computing

According to Gartner, IT spending should rebuild in 2017 by 2.9 percent. This is a slight increase over this past year, while Analyst firm Forrester indicates growth in the tech industry to rise 5.1 percent. This can only mean IT is no longer looked at as just a cost center but rather an investment that […]

Marketing: How ScanSource Communications Can Help You

by Jessica Duvall November 11, 2016 Business
ShoreTel

ScanSource focuses on adding value to our ShoreTel resellers in many ways. We invest our time and energy in marketing and enablement programs for our partners, such as customized marketing packages, strategic marketing planning, lead generation and more. Here is a look at trends and hot tips to help you keep your marketing initiatives on […]

Taking Action on IoT Challenges

by Eric Hanselman November 4, 2016 Business

We’ve been deluged with information about the Internet of Things and its impact on the world, but there’s a critical aspect that’s been missed – the way in which all of that IoT potential is turned into action. Addressing that transformation can be a challenge, but there are ways to make it work. The new […]

What are the Deployment Options for Skype for Business?

by Jennifer Clark November 3, 2016 ScanSource Communications

What are the Deployment Options for Deploying Skype for Business? Microsoft’s Skype for Business is an enterprise-level messaging platform that gives customers two choices for deployment: on-site deployment (or on-premises), and a cloud-hosted option through Microsoft’s Office 365 Enterprise offering. Both options come with their own set of benefits and challenges. Helping your customers understand […]