Networking

ShoreTel Social Media Contest

by Elizabeth Tarry February 25, 2015 Business
ShoreTel

Join ShoreTel in Orlando for FREE! During the next month, ShoreTel is giving away four free registrations to ShoreTel One 2015, along with two free nights at the Gaylord Palms Resort for each free registration! All you have to do is share a Tweet each week on your company Twitter handle to be entered into […]

Solving WebRTC’s Media Server & NAT Traversal Problems in One Shot!

by Chad Hart February 23, 2015 Cloud Computing
Dialogic

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling traffic on LTE/IMS networks as well as enabling secure signaling interworking of LTE/IMS networks with other networks. The DSCs first rolled out were the Diameter Routing Agents (DRAs), which were really designed for load […]

STAT 2.0… It’s alive!!!

by Nathan Lord February 20, 2015 3D

At ScanSource, we like to think we do a lot of things pretty well. One of those things… really great collateral! Well the latest and greatest is here, designed specifically for the healthcare vertical. We launched our first STAT guide in late 2013 and the feedback was great. VARs found it to be a great […]

Could WebRTC Initiate Changes in the Contact Center?

by Jim Machi February 16, 2015 Cloud Computing
Dialogic

Last week, I introduced some cool goings on in the contact center, such as cloud, smartphones and video. This week, I’ll finish my thoughts about how the contact center will continue to morph. Integration of social media is also becoming more critical. If there’s outrage over a product defect, social media can give you a […]

What’s Happening in the Contact Center?

by Jim Machi February 9, 2015 Cloud Computing
Dialogic

When I started writing my blog about why the fax is still relevant a few weeks ago, it got me thinking about the contact center in general. I spend a lot of time talking about mobile networks and service provider-related things like signaling, but in my early years at Dialogic, I learned a lot about […]

Why You Need to Care About WebRTC & HD Voice

by Jim Machi February 2, 2015 Cloud Computing
Dialogic

I could blog about the importance of WebRTC and high-definition (HD) voice until my fingers fall off, but it wouldn’t matter unless I can explain why they’re so important. Taken together, these technologies will make a large impact on your business and the future of the telecom industry as a whole. Here’s why you should […]

WebRTC and the Enterprise

by Jeremy Burton January 29, 2015 Cloud Computing

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought it read “How WebRTC can SAVE the Enterprise.” So I was like “wow, that’s an interesting thought” because I didn’t know the Enterprise needed to be saved. The enterprise though has always been about […]

Polycom RealPresence Desktop Network Connectivity Test

by Mike Hubble January 6, 2015 Enterprise

Polycom RealPresence Desktop Network Connectivity Test When making a video call outside the LAN to the public network (WAN), it may be necessary to first test the Group Series using a secondary system with H.323 call functionality. If a second H.323 endpoint isn’t available we suggest using Polycom’s RealPresense Desktop. Polycom offers a 30-day trial […]

Motorola Solutions WiNGExpress: Scaleable and Affordable

by Manuel Figueroa December 5, 2014 Barcode Printing
Motorola

WiNG Express is so easy and simple to set up one might think it’s only offered for Motorola’s entry-level APs. In fact, WiNG Express is offered in a wide range of APs from wall plates to outdoor mesh. One of WiNG Express’ standard features is the ability to create a local virtual controller for up to […]

The Motorola Solutions WiNG Express Value Proposition

by Manuel Figueroa December 4, 2014 Barcode Printing
Motorola

Even for small operations, a robust wireless network is not an option, it is an essential tool for doing business. Unfortunately, quality wireless infrastructure has traditionally required expensive and knowledgeable IT help, pricing it out of the reach of many small- to medium-sized businesses. Simply put, enterprise wireless solutions were just not designed or priced […]