Mobility

A mobile workforce is a productive workforce! This section of blogs is intended as a jump-off point for resellers to learn anything and everything related to mobility solutions.

A Workplace Without Borders

by Jessica Duvall July 7, 2017 Business

The dispersed workforce is one of the most important business trends of the last several decades. Technology now makes it possible for organizations to grow far beyond their local roots and employ workers around the world, each of whom brings a vastly different experience, skill set and perspective to the business.

5 Outcomes to Consider Around Upgrading your EOL Microsoft Device

by Jennifer Clark May 30, 2017 Mobility

Some things were built to last. The Great Wall of China. The Pyramids. A Kitchen Aid mixer. But like the Berlin Wall, some structures — whether real or abstract — that were designed to keep people in, or out, come crashing down. Legacy Microsoft Windows mobile operating systems (CE 6.0, Handheld 6.5, and Compact 7) […]

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Attend ScanSource Communications 2017 sUCCess Tour to Find Out How to Increase Your Profitability

by LaVonda Huskey March 28, 2017 Enterprise
Barco Edgewater Networks Plantronics Polycom

ScanSource Communications 2017 sUCCess Tour Coming to a Location near You! Get out of the office, hit a few golf balls AND find out how to maximize your company’s UC investments, all in one day!

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

6 Ways to Improve Customer Experience

by Jennifer Clark January 24, 2017 Business
Avaya

Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and responsible for selling and supporting mission-critical voice and/or data networks, your customers expect an even heightened level of service. ScanSource Catalyst […]

8 IT Spending Trends to Look For in 2017

by Jennifer Clark November 16, 2016 Cloud Computing

According to Gartner, IT spending should rebuild in 2017 by 2.9 percent. This is a slight increase over this past year, while Analyst firm Forrester indicates growth in the tech industry to rise 5.1 percent. This can only mean IT is no longer looked at as just a cost center but rather an investment that […]

Which UC Trends are your Customers Adopting in 2016?

by Jennifer Clark July 29, 2016 Mobility

We have all come to know and expect the familiar scene of a typical business workplace. Hard-wired phones, email platforms, desktops, and conference rooms with potential video capabilities. Today, however, business communications have extended past the hardware and transcended into the cloud, are more mobile, and have not only simplified, but unified our ability to […]

Mobility Trends in the Workplace Extend Beyond BYOD

by Jennifer Clark June 27, 2016 Mobility

BYOD is nothing new, with companies encouraging the use of personal laptops, tablets, and smartphones in the office. While they often provide flexible workplaces, they can also pose a security threat for many IT departments. But having a well-defined BYOD policy, alongside mobile device management, allows employees to be strategic and still protect their privacy […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]