IP Security

Whether you’re brand-new to IP Security or looking for the latest information from industry thought-leaders, this is the place to be. This section is a valuable resource from channel experts contributing key information on everything related to IP Security. You can learn about the basics of IP Networking, the benefits of Network-based Video Surveillance solutions, the latest products and programs from leading vendor partners, and much more.

What is MSRP?

by Jolene Pierangeli March 26, 2015 Business
Dialogic

What is MSRP? What are the advantages? Message Session Relay Protocol (MSRP) is a protocol for text or multimedia instant messaging (SMS), which exchanges a series of related instant messages across an IP Network in the context of a session. There are many ways to do messaging, but MSRP offers some unique advantages like: Transmission […]

SmartPhoneMan and His Interaction with Media Servers on St. Patrick’s Day

by Jim Machi March 26, 2015 Business
Dialogic

Last week we made it about halfway through SmartPhoneMan’s day. Let’s finish his day. Right now, he’s in a rush to get home for the fantasy baseball draft. Everyone is scattered across the country and uses different methods to call in – people call in from POTS phone, though not as many as the year […]

Does Microsoft Want to Kill WebRTC?

by Chad Hart March 23, 2015 Cloud Computing
Dialogic

Does Microsoft care about WebRTC? Is Microsoft trying to kill or delay WebRTC? These are questions that have been asked since WebRTC became a more mainstream buzzword and ones that I am asked all the time. I will address both of these topics below along with Microsoft’s new WebRTC prototype it announced last Friday. Microsoft […]

WebRTC Video Codec Debate: A Transcoding Vendor’s Perpective

by Chad Hart March 4, 2015 Cloud Computing
Dialogic

Here we go again. The Internet Engineering Task Force (IETF) is scheduled to discuss WebRTC Mandatory to Implement (MTI) codecs again this week at IETF 91. We have been here a few times before – the community failed to reach a consensus on this issue last year. Will this time be any different? What does […]

Solving WebRTC’s Media Server & NAT Traversal Problems in One Shot!

by Chad Hart February 23, 2015 Cloud Computing
Dialogic

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling traffic on LTE/IMS networks as well as enabling secure signaling interworking of LTE/IMS networks with other networks. The DSCs first rolled out were the Diameter Routing Agents (DRAs), which were really designed for load […]

Could WebRTC Initiate Changes in the Contact Center?

by Jim Machi February 16, 2015 Cloud Computing
Dialogic

Last week, I introduced some cool goings on in the contact center, such as cloud, smartphones and video. This week, I’ll finish my thoughts about how the contact center will continue to morph. Integration of social media is also becoming more critical. If there’s outrage over a product defect, social media can give you a […]

What’s Happening in the Contact Center?

by Jim Machi February 9, 2015 Cloud Computing
Dialogic

When I started writing my blog about why the fax is still relevant a few weeks ago, it got me thinking about the contact center in general. I spend a lot of time talking about mobile networks and service provider-related things like signaling, but in my early years at Dialogic, I learned a lot about […]

Why You Need to Care About WebRTC & HD Voice

by Jim Machi February 2, 2015 Cloud Computing
Dialogic

I could blog about the importance of WebRTC and high-definition (HD) voice until my fingers fall off, but it wouldn’t matter unless I can explain why they’re so important. Taken together, these technologies will make a large impact on your business and the future of the telecom industry as a whole. Here’s why you should […]

HIMSS Executive to Headline Chicago Smart VAR Healthcare Summit

by Nathan Lord July 11, 2014 AIDC

If you haven’t heard yet, you’re missing out! ScanSource and Business Solutions Magazine are partnering to offer resellers some business-changing information in the healthcare vertical through a joint effort called, the Smart VAR Healthcare Summit. Kicked off in New Jersey in May, more than 100 attendees were on hand to hear industry experts and end-user […]

We are having a Summer Sale on Avaya IP Office Certification classes!!

by Beth Dameron May 27, 2014 IP Security
Avaya

We are having a Summer Sale on Avaya IP Office Certification classes! The more you buy, the more you save!  Anytime you register two or more seats in any combination of IP Office Basic Implementation Workshop 10S00005K or the IP Office Advanced Configuration Class 5S00004K at the same time, get a $250 discount per class!*  (Classes […]