Data Center

5G and NFV – Part 1: Rethinking the Mobile Infrastructure

by Jeremy Burton June 29, 2015 Business

Just as early pioneers of the western frontier forged through uncertain peril in uncharted lands to discover new territories, the fifth generation (5G) mobile communication network architecture and supportive facilities will introduce new technologies, business models and services that will change the modern day way of life. Network Functions Virtualization (NFV) and Software Defined Networking […]

Buddy, Can You Spare a Dime?

by Jeremy Burton June 24, 2015 Business

Okay, so maybe you’re not old enough to remember when phone calls cost a dime, but chances are you still remember the common sight of pay phones on the sidewalks and, in the 1990s, a never-ending barrage of commercials for collect call services (e.g., 1-800-COLLECT). Pay phones and collect call services are no longer as […]

Six Ways That Video Can Spice Up Your Legacy Applications

by Jeremy Burton June 24, 2015 Business

For years, science fiction authors have anticipated video calling as the preferred mode of communications for the future. Well, welcome to the future. Thanks to applications like Skype and FaceTime, video calling will soon replace voice calls and chats as the go-to medium for real-time conversations. From the user’s perspective, video makes a good thing […]

Video and Voice over LTE/ WiFi Requires a Media Server

by Jeremy Burton June 23, 2015 Business

  With the LTE World Summit coming up next week, there will be much discussion about voice and video over LTE, as well as voice and video over WiFi. I’ll be writing some blogs about those topics in the weeks to come. There is no doubt that voice and video over LTE and WiFi is […]

The WebRTC Button Soup and its Missing Ingredients

by Jeremy Burton June 2, 2015 Business

WebRTC is like a button soup. There’s an elusive promise that requires more ingredients to be fulfilled. A stranger gets into town. He is hungry. He wanders into a nearby guest house asking to fill his belly. Having no money on him, he is of course refused. He then suggests making a great soup out […]

A Message for the Future: USSD Is More Important Than You Think

by Jeremy Burton June 2, 2015 Business

Any conversation around the future of mobile communications eventually comes down to messaging: How Short Message Service (SMS) and Multimedia Message Service (MMS) are replacing voice through services like WhatsApp, how WebRTC and RCS will replace SMS and MMS, etc. And yet fewer of our fellow future forecasters talk about Unstructured Supplementary Services Data (USSD) […]

Five Best Practices for Revenue Assurance

by Jeremy Burton June 2, 2015 Business

Despite the rise in communications consumption—more devices, more data traffic, more messaging—communications service providers (CSPs) aren’t necessarily seeing more revenue. In many cases, average revenue per user (ARPU) has remained the same even as demand has increased, in large part because of the commensurate increase in competition from over-the-top (OTT) players and the commoditization of […]

Why You Need WebRTC Server-Side Media Processing

by Jeremy Burton May 28, 2015 Business

WebRTC—designed to deliver voice and video communications via built-in browser support—has emerged as an ideal way for business users to communicate in realtime with colleagues, partners and customers. In fact, 43 percent of enterprises either currently use WebRTC or plan to in the next 12 months, according to the “2014 WebRTC State-of-the-Market Report.” Although the […]

From 0 to SIP: Driving Revenue Faster with Converged SIP Services

by Jeremy Burton May 28, 2015 Business

If you’re a communications service provider (CSP), you’re not talking about whether to move to SIP (Session Initiation Protocol) communications, but when and what services to move. As an industry, we’ve already passed the tipping point: IP-based communications now outnumber legacy TDM (Time-Division Multiplexing) communications in the world. SIP is the future of communications. The […]

Media Servers by the Numbers

by Jeremy Burton May 27, 2015 Business

Much has been written about media servers and their benefits.  In this two-part blog, I’d like to talk about this cool infographic we developed to discuss the roles of media servers for both operator and enterprise applications.  All sources cited in this blog are noted on the infographic. For more on media servers, check out […]