Cloud Computing

When it comes to cloud computing, you need information, education and solutions. This section of blogs is written about cloud computing based on the products offered by ScanSource, Inc. and the vertical markets we sell into. Get news and analysis of the data center industry, cloud computing, the private cloud, energy efficient IT and Internet infrastructure.

Buddy, Can You Spare a Dime?

by Jeremy Burton June 24, 2015 Business

Okay, so maybe you’re not old enough to remember when phone calls cost a dime, but chances are you still remember the common sight of pay phones on the sidewalks and, in the 1990s, a never-ending barrage of commercials for collect call services (e.g., 1-800-COLLECT). Pay phones and collect call services are no longer as […]

It’s VoLTE Time

by Jeremy Burton June 24, 2015 Business

It’s Voice over LTE (VoLTE) time. As we all know, the numbers of LTE networks and subscribers have been growing tremendously; the former, for instance, is expected to reach 460 by the end of 2015. And we’ve all enjoyed getting data via a more landline-like experience thanks to rapid LTE network connectivity. From a voice […]

Six Ways That Video Can Spice Up Your Legacy Applications

by Jeremy Burton June 24, 2015 Business

For years, science fiction authors have anticipated video calling as the preferred mode of communications for the future. Well, welcome to the future. Thanks to applications like Skype and FaceTime, video calling will soon replace voice calls and chats as the go-to medium for real-time conversations. From the user’s perspective, video makes a good thing […]

Carriers Hear Opportunity Knocking with Voice-Enhanced Messaging

by Jeremy Burton June 23, 2015 Business

Voice and messaging are the two most popular communications applications in the world. Every day, tens of billions of Short Message Service (SMS) and Multimedia Message Service (MMS) messages go back and forth. Yet popularity doesn’t always equate to profitability. In fact, SMS/MMS carrier revenues are flat or declining at a time when messaging is […]

Video and Voice over LTE/ WiFi Requires a Media Server

by Jeremy Burton June 23, 2015 Business

  With the LTE World Summit coming up next week, there will be much discussion about voice and video over LTE, as well as voice and video over WiFi. I’ll be writing some blogs about those topics in the weeks to come. There is no doubt that voice and video over LTE and WiFi is […]

Will VoLTE bring about a new business model for voice?

by Jeremy Burton June 10, 2015 Business

Voice over LTE promises to deliver an improved end-user experience, but the technology presents operators with some fundamental challenges ranging from deploying IP Multimedia Subsystems (IMS) to the customer-facing business model for voice services. In order to fully realize the potential of VoLTE, operators need end-to-end connectivity solutions that bridge the gap between a single […]

Why Being “On Call” Is More Than Just a Call…

by Jeremy Burton June 10, 2015 Business

As I noted in an earlier blog, Just What The Doctor Ordered, hospitals and physicians have been at the forefront of communications technology since the 1950s when mobile pagers were first introduced. Since then, communications requirements have changed considerably, particularly with the introduction of the Health Information Portability and Accountability Act (HIPAA), which placed strict […]

The WebRTC Button Soup and its Missing Ingredients

by Jeremy Burton June 2, 2015 Business

WebRTC is like a button soup. There’s an elusive promise that requires more ingredients to be fulfilled. A stranger gets into town. He is hungry. He wanders into a nearby guest house asking to fill his belly. Having no money on him, he is of course refused. He then suggests making a great soup out […]

A Message for the Future: USSD Is More Important Than You Think

by Jeremy Burton June 2, 2015 Business

Any conversation around the future of mobile communications eventually comes down to messaging: How Short Message Service (SMS) and Multimedia Message Service (MMS) are replacing voice through services like WhatsApp, how WebRTC and RCS will replace SMS and MMS, etc. And yet fewer of our fellow future forecasters talk about Unstructured Supplementary Services Data (USSD) […]

Five Best Practices for Revenue Assurance

by Jeremy Burton June 2, 2015 Business

Despite the rise in communications consumption—more devices, more data traffic, more messaging—communications service providers (CSPs) aren’t necessarily seeing more revenue. In many cases, average revenue per user (ARPU) has remained the same even as demand has increased, in large part because of the commensurate increase in competition from over-the-top (OTT) players and the commoditization of […]