Cloud Computing

When it comes to cloud computing, you need information, education and solutions. This section of blogs is written about cloud computing based on the products offered by ScanSource, Inc. and the vertical markets we sell into. Get news and analysis of the data center industry, cloud computing, the private cloud, energy efficient IT and Internet infrastructure.

Why Carriers and WebRTC Don’t Have to be the Same Magnet Polarization and Can be Partners Part II

by Jeremy Burton March 4, 2015 Business

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep the offerings fresh.   But WebRTC may also be a way to compete with OTT apps that are riding on top of their network.   Apps that are free and don’t provide revenue to the carriers. […]

WebRTC Video Codec Debate: A Transcoding Vendor’s Perpective

by Chad Hart March 4, 2015 Cloud Computing
Dialogic

Here we go again. The Internet Engineering Task Force (IETF) is scheduled to discuss WebRTC Mandatory to Implement (MTI) codecs again this week at IETF 91. We have been here a few times before – the community failed to reach a consensus on this issue last year. Will this time be any different? What does […]

ShoreTel Social Media Contest

by Elizabeth Tarry February 25, 2015 Business
ShoreTel

Join ShoreTel in Orlando for FREE! During the next month, ShoreTel is giving away four free registrations to ShoreTel One 2015, along with two free nights at the Gaylord Palms Resort for each free registration! All you have to do is share a Tweet each week on your company Twitter handle to be entered into […]

Solving WebRTC’s Media Server & NAT Traversal Problems in One Shot!

by Chad Hart February 23, 2015 Cloud Computing
Dialogic

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling traffic on LTE/IMS networks as well as enabling secure signaling interworking of LTE/IMS networks with other networks. The DSCs first rolled out were the Diameter Routing Agents (DRAs), which were really designed for load […]

STAT 2.0… It’s alive!!!

by Nathan Lord February 20, 2015 3D

At ScanSource, we like to think we do a lot of things pretty well. One of those things… really great collateral! Well the latest and greatest is here, designed specifically for the healthcare vertical. We launched our first STAT guide in late 2013 and the feedback was great. VARs found it to be a great […]

Could WebRTC Initiate Changes in the Contact Center?

by Jim Machi February 16, 2015 Cloud Computing
Dialogic

Last week, I introduced some cool goings on in the contact center, such as cloud, smartphones and video. This week, I’ll finish my thoughts about how the contact center will continue to morph. Integration of social media is also becoming more critical. If there’s outrage over a product defect, social media can give you a […]

Why Cloud VoIP

by Donna Cooley February 11, 2015 Business
ShoreTel

What is a Cloud-Based VoIP System? Out of the Closet, into the Cloud Traditionally, businesses deployed systems and applications by installing software on hardware located in their offices. Cloud Computing (which is also often called “Hosted” or “Software as a Service”) is a new paradigm in which cloud applications and cloud VoIP systems are located […]

What’s Happening in the Contact Center?

by Jim Machi February 9, 2015 Cloud Computing
Dialogic

When I started writing my blog about why the fax is still relevant a few weeks ago, it got me thinking about the contact center in general. I spend a lot of time talking about mobile networks and service provider-related things like signaling, but in my early years at Dialogic, I learned a lot about […]

Why You Need to Care About WebRTC & HD Voice

by Jim Machi February 2, 2015 Cloud Computing
Dialogic

I could blog about the importance of WebRTC and high-definition (HD) voice until my fingers fall off, but it wouldn’t matter unless I can explain why they’re so important. Taken together, these technologies will make a large impact on your business and the future of the telecom industry as a whole. Here’s why you should […]

Cloud, On-Premise or Hybrid UC: 10 Questions to Get the Right Fit

by Elizabeth Tarry February 2, 2015 Business
ShoreTel

Email, mobile phones, landlines, instant messaging, text messaging, web conferencing and video chat — there are more ways to communicate than ever. And making that connection is easier with a business phone system that uses unified communications (UC) capabilities to streamline communication and collaboration. With UC, your staff can work the way they want, where […]