Cloud Computing

When it comes to cloud computing, you need information, education and solutions. This section of blogs is written about cloud computing based on the products offered by ScanSource, Inc. and the vertical markets we sell into. Get news and analysis of the data center industry, cloud computing, the private cloud, energy efficient IT and Internet infrastructure.

ShoreTel Spotlight: Donna Cooley

by Jessica Duvall June 7, 2017 Business
ShoreTel

Making a move to the cloud is easy when Donna is involved. ShoreTel Connect CLOUD uniquely positions ScanSource as a Cloud Services Distributor (CSD) and that is where Donna comes in. She works with over 200 partners in her role managing the ShoreTel Connect CLOUD relationship at ScanSource and has been instrumental in recruiting, onboarding […]

Maximize Your Cloud Revenue with Cloud Ignite Fueled by ScanSource Catalyst

by Jennifer Clark April 27, 2017 Cloud Computing
Avaya

For those looking to leverage the scalability and innovation of Avaya’s IP Office offering in the cloud, the wait is over. ScanSource Catalyst is hosting a series of road shows, known as Cloud Ignite Fueled by ScanSource Catalyst, that will complement Avaya’s upcoming Cloud Expo and provide the tools and resources you need to win in […]

Highlights from 2017 Avaya ENGAGE

by Jennifer Clark February 15, 2017 Cloud Computing
Avaya

More than 2,300 partners, end users, and affiliates gathered at MGM Grand in Las Vegas this week for the largest Avaya event of the year, Avaya ENGAGE. This four-day event merged together three historically separate events – Avaya Technology Forum (ATF), Avaya Executive Partner Forum (AEPF), and International Avaya Users Group (IAUG) – and brought […]

4 Ways a Cloud Phone System Earns Loyal Customers

by Jessica Duvall February 14, 2017 Business
ShoreTel

Loyal customers are said to be worth up to 10 times their first purchase. Yet, delivering exceptional service can be a challenge, especially if you have tight budget constraints. A cloud phone system can help you to create a highly efficient, yet cost-effective, customer service process. How? Consider these four ways a cloud phone service […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

How to Transition into a Cloud Service Provider

by Jennifer Clark January 25, 2017 Cloud Computing

How to Transition into a Cloud Service Provider Transitioning to a Cloud Service Provider (CSP) from a traditional managed service provider could be extremely beneficial if done correctly; however, there are several issues to consider. Below are a few points to weigh before making the switch.

Who will you be selling to in 2017?

by Andrew Runion December 15, 2016 Business

Gone are the days of walking into a business, talking to the IT Manager or CIO, presenting a solution, and walking out with a sale. According to Nan Boden, Google’s Head of Global Technology Partners, Google Cloud, 70% of business decisions will be made outside of IT in 2017. This means that product decisions will […]

8 IT Spending Trends to Look For in 2017

by Jennifer Clark November 16, 2016 Cloud Computing

According to Gartner, IT spending should rebuild in 2017 by 2.9 percent. This is a slight increase over this past year, while Analyst firm Forrester indicates growth in the tech industry to rise 5.1 percent. This can only mean IT is no longer looked at as just a cost center but rather an investment that […]

Taking Action on IoT Challenges

by Eric Hanselman November 4, 2016 Business

We’ve been deluged with information about the Internet of Things and its impact on the world, but there’s a critical aspect that’s been missed – the way in which all of that IoT potential is turned into action. Addressing that transformation can be a challenge, but there are ways to make it work. The new […]

Polycom Brings Skype for Business User Interface to Polycom Group Series Video Endpoints

by Elizabeth Tarry September 30, 2016 Cloud Computing
Polycom

On September 26, 2016, Polycom announced that the Polycom Group Series video endpoints will include the Skype for Business User Interface. In addition to that, they are also extending the Skype for Business User Interface to popular voice solutions, including the Polycom VVX 500 and 600 Series Business Media Phones and the Polycom RealPresence Trio […]