ScanSource Services Group

&More Mitel Education

by Kim Posey February 5, 2016 ScanSource Communications
Mitel

By Vanessa Koechli Did you know ScanSource now offers Mitel Technical Trainings? Well now you do! We at ScanSource know you are busy so we have tried to make trainings as convenient and easy as possible. We have figured out that location is key as well as making sure the trainings are done by a […]

Confused about ShoreTel Connect Certification?

by Beth Dameron February 4, 2016 ScanSource Communications
ShoreTel

Are you confused about which path to take to upgrade your UC technical certifications for ShoreTel Connect?  We can help!! If you are a new ShoreTel Partner and only intend to sell ShoreTel Connect, (you will not sell or support 14.2), then you will need to go to https://www.shoretel.com/shoretel-university to enroll in the following:

Marketing Trends in 2016

by Phoebe Underwood December 30, 2015 ScanSource Services Group

It’s hard to believe that 2015 is almost over. When you look back and reflect on the year, have you thought about how your marketing efforts stack up?  Whether your marketing was right on target, or practically non-existent, here are some B2B marketing trends that are coming up in 2016. Content Is Key – Use […]

NFV Interview

by Jim Machi October 27, 2015 Business
Dialogic

NFV is an important topic for Dialogic.  Dialogic has had software infrastructure products for some time in the media processing area, even before I ever heard of the term NFV.  Software-based media servers are in our DNA.  We’ve been doing it for a long time.  We know the issues, we know how to overcome them, […]

What do these things have in common?

by Mike Hickey October 16, 2015 Business

Payment Terminals. IP Phones. IP Video Cameras. Mobile Computers. Wireless. Communication. ScanSource’s Custom Configuration Center (CCC) can add to your profitability when selling these solutions. The CCC has a highly skilled technical team that provides integration services from IP addressing, software loading and upgrades, firmware downloads, and kitting to complex custom jobs; each one is […]

What Are You Doing With Old Hardware?

by Phoebe Underwood October 7, 2015 ScanSource Services Group

How to Make More Money without Selling More A major part of your business is replacing and upgrading hardware for your customers, but what are you doing with the old hardware that you are replacing?  Instead of tossing it to the side, CASH IT IN and get money back to spend on your business where […]

Hurry Up and Wait!

by Susan Abernathy September 24, 2015 Networking

You have a simple VoIP or IP Video project that you have implemented a hundred times. You configure the IP solution then run into a problem when the VoIP or video packets do not reach their destination. How do you determine if the problem is in the configuration or WAN facility network? You have double […]

Why customers abandon your shopping cart

by Amanda Williams September 21, 2015 Business

It should be a crime to put something in your shopping cart, and then just leave. But I cannot tell a lie, I do it. Mostly from buyer’s guilt – where I’m not 100% sure if it’s justified as a need – or if my husband will find it hidden in my closet and lecture […]

NFV Vendor Challenges Part 1

by Jeremy Burton August 28, 2015 Business

We’ve all likely seen the Gartner hype cycle for emerging technologies curve. I remember many, many years ago when I first saw that curve. I don’t even remember what it was about, but it had the Peak of Inflated Expectations, and then the dip down, and then the path to nirvana. That curve stays relevant […]

Clearing up the Cloudiness

by Bryan Gaines August 27, 2015 Business

Thinking about the cloud in a literal context, perception probably has you thinking of darkness, rain, and gloominess.   A lot of resellers today would say that is still how they feel about cloud technology.   Why are some partners so hesitant to adopt cloud services into their business portfolio?   In my opinion it is because they […]