ScanSource Services Group

ScanSource Services Group’s Email Best Practices (Part 2)

by Emily Joyner January 26, 2015 Marketing

In our last post, you learned why email marketing is worth the investment, now it’s time to learn how to create and execute a successful campaign. In this post, Part 2 of 3 of our Email Best Practices, you’ll find facts and figures that prove the importance of grabbing and keeping the attention of your […]

ScanSource Services Group’s Email Best Practices

by Emily Joyner January 20, 2015 Marketing

When it comes to executing an Email Marketing campaign, it’s all about understanding the basics. A successful campaign requires thought, understanding, and research. Here at the ScanSource Services Group, we understand that you need to focus on running your company, so we did the research for you. Below is Part 1 of 3 of our […]

Session Border Controllers – Why are they necessary?

by Philip Weeks January 6, 2015 Business

Session Border Controllers (SBCs) are increasingly necessary in modern Voice Over IP environments due to provider requirements and customer needs. These are typically grouped into three primary areas: Security Routing Media conversion (transcoding) Protocol normalization Let’s look at each of these in turn. The term “security” encompasses many concepts, but it primarily boils down to […]

An Ounce of Prevention is Worth a Pound of Cure

by Susan Abernathy January 5, 2015 ScanSource Services Group

Some companies have tremendous experience in data networks, while others primarily have knowledge of voice and video networks. Few, however, possess the know-how and skill to evaluate and build a converged network for real-time VoIP and IP Video solutions. So where can you start on the road to a robust real-time IP network? ScanSource Services […]

The Savings are Multiplying!!

by Beth Dameron November 25, 2014 ScanSource Catalyst

Save on Avaya IP Office and Polycom classes booked and completed by 12/31/2014. Book any IP Office class with us (Basic Implementation Workshop, Advanced Applications & Config, or IP Office Contact Center), and get $250 off our already low pricing! Get 10% off any Polycom class. Enter promo code “FALL” with your order. Energize your […]

Telemarketing Tip Sheet

by Emily Joyner November 25, 2014 Business

The other day I received a phone call from a telemarketer. Working in marketing, I understand the process and purpose of telemarketing, so I usually give these callers a chance to pitch whatever they might be calling about. With this call, though, I lost interest in the first few seconds. Know why? Because I could […]

New! Avaya IP Office Contact Center!

by Beth Dameron November 25, 2014 ScanSource Catalyst
Avaya

ScanSource Services Group Education is now offering IP Office Contact Center classes! We are now offering the Avaya IP Office Contact Center Implementation and Maintenance Curriculum and Credential class to prepare you for the ASPS-5001 exam. Avaya IP Office Contact Center extends Avaya innovation in customer experience management to midsize businesses and targets contact centers […]

10 Statistics That Can Help You Increase Your Email Marketing

by Amanda Williams September 16, 2014 Business

Many people think of email blasts as a quick and cheap method of getting their message out and driving leads, but the reality is that email blasts need just as much thought and time put into them as any other marketing vehicle. And that includes researching and understanding your audience. While there is no one […]

Save on Polycom classes now!!

by Beth Dameron September 16, 2014 ScanSource Communications

It’s a “Back to School” Sale on Polycom classes! …the more you buy, the more you save!! Register two or more people in the following Polycom classes at the same time, and save 10% off each seat!* Classes must be registered by 12/31/2014 and completed by 3/31/2014. May not be combined with other offers.) REMINDER: […]

The Savings Continue! New Fall Sale on Avaya IP Office Classes!

by Beth Dameron September 8, 2014 ScanSource Catalyst
Avaya

And the savings continue… It’s a Fall Sale on IP Office Certification Classes, Including the New IP Office Contact Center…the More You Buy, the More You Save! Anytime you register two or more seats in IP Office Basic Implementation Workshop 10S00005K, IP Office Advanced Configuration Class 5S00004K, or IP Office Contact Center Implementation and Maintenance […]