ScanSource Services Group

Announcing live, instructor-led ShoreTel Academies

by Beth Dameron June 9, 2016 ScanSource Communications
ScanSource Communications ScanSource Services Group

Do you need ShoreTel UC Implementation training, but prefer a classroom experience, rather than the online version of the Academies? Well…now we have it! Introducing instructor-led, classroom versions of ShoreTel UC Installer (UCSI) and ShoreTel UC Programmer (UCSP) Academies. These classroom sessions offer a learning alternative to the existing ShoreTel Academies. Completing these two 2.5 […]

Skype for Business in UC Environments…Are You Ready?

by Beth Dameron June 7, 2016 ScanSource Communications
ScanSource Communications ScanSource Services Group

Have your customers asked you about using Skype for Business in their UC environments yet? If not, they will! With the growing popularity of both VoIP systems and collaboration tools, like Skype for Business, it is inevitable. Skype for Business is increasingly on the minds of IT administrators migrating from legacy phone systems to a […]

If You’re Not Offering Hosted, You’re Missing The Boat!

by Andrew Runion April 28, 2016 Cloud Computing

Here are some statistics from a recent Economist Intelligence Unit study: Global Spending on Infrastructure-as-a-Service (IaaS) is expected to reach $16.5B this year. A 32.8% increase from last year. Cloud applications will account for 90% of the worldwide mobile data traffic by 2019 compared to 81% at the end of last year. The global SaaS […]

Paying Your Sales Team in Recurring Revenue Model

by Bryan Gaines April 22, 2016 Business

Over the last few years the number one reason why partners have told me they aren’t ready to move their business into managed services and cloud-based offerings has been due to compensation models for sales. So I thought I would do a quick and easy blog on a few basics, and for those of you […]

What Stood Out At Channel Partners 2016

by Andrew Runion March 23, 2016 Business

As we come back to reality and check our bank accounts, I want to look back at the 2016 Channel Partners Conference this past week in Las Vegas. With all the past conferences that have taken place, what stood out this year? One thing you couldn’t help but notice was the plethora of basketball goals. […]

Intermedia and Sonus for SIP Trunking

by Philip Weeks February 29, 2016 Cloud Computing
Intermedia Sonus

With the potential cost savings of VoIP in general, and SIP trunking specifically, it’s not a matter of if, but when companies are taking the plunge.  There are many reasons why SIP trunking makes sense to both Small to Medium Businesses and Enterprises alike.  Some of the highlights include:

&More Mitel Education

by Kim Posey February 5, 2016 ScanSource Communications

By Vanessa Koechli Did you know ScanSource now offers Mitel Technical Trainings? Well now you do! We at ScanSource know you are busy so we have tried to make trainings as convenient and easy as possible. We have figured out that location is key as well as making sure the trainings are done by a […]

Confused about ShoreTel Connect Certification Training?

by Beth Dameron February 4, 2016 ScanSource Communications

Are you confused about which path to take to upgrade your UC technical certifications for ShoreTel Connect?  We can help!! If you are a new ShoreTel Partner and only intend to sell ShoreTel Connect, (you will not sell or support 14.2), then you will need to go to to enroll in the following:

Marketing Trends in 2016

by Phoebe Underwood December 30, 2015 ScanSource Services Group

It’s hard to believe that 2015 is almost over. When you look back and reflect on the year, have you thought about how your marketing efforts stack up?  Whether your marketing was right on target, or practically non-existent, here are some B2B marketing trends that are coming up in 2016. Content Is Key – Use […]

NFV Interview

by Jim Machi October 27, 2015 Business

NFV is an important topic for Dialogic.  Dialogic has had software infrastructure products for some time in the media processing area, even before I ever heard of the term NFV.  Software-based media servers are in our DNA.  We’ve been doing it for a long time.  We know the issues, we know how to overcome them, […]