Technical Knowledge Portal

VARs, resellers, solution providers, integrators, business partners and dealers can all find relevant technology information right here. This section provides daily stories, commentary, interviews, podcasts and videos related to communications, physical security, networking and AIDC technology.

SS Technical Article: Ordering an Application from AppSource

by ScanSource Technical Services October 23, 2011 AIDC
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Installing an Application from ScanSource’s AppSource While there are multiple ways to download, license and install applications from AppSource, this walkthrough is meant to guide you through the first one, making sure you don’t miss any steps. Go to ScanSource’s AppSource and login by clicking on Enter Reseller Zone. If you are a ScanSource reseller [...]

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SS Technical Article: Installing an Application from AppSource

by ScanSource Technical Services October 23, 2011 AIDC
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Installing an Application from ScanSource’s AppSource Before we get started in Studio connect your mobile computer to your PC and establish a connection either via ActiveSync (XP) or Windows Device Manager (Win 7). If you need help with this process please see the documentation for your mobile computer available at the manufacturer’s website. Studio uses [...]

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Sato Barcode Label Printers: USB Installation Instructions

by ScanSource Technical Services October 15, 2011 Barcode Printing
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Due to the length and detail of the installation, download and use USB Installation Instructions for SATO Printer. NOTE: The procedure outlined within it must be followed correctly and in the exact order for the installation to be a success. Still have questions or technical trouble? If your already a ScanSource Reseller contact us for [...]

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Teklynx LabelView: Converting Label Files from Teklynx LabelView 7 to LabelView 9

by ScanSource Technical Services October 15, 2011 Barcode Printing
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Teklynx can only confirm that labels created in version 8 can be converted to version 9. Labels created using LabelView 7 can still be used though the conversion processes may cause some issues with fonts or field locations. This is due to the age of the product. A possible work around is to download LabelView [...]

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Zebra QL420 Plus: Adjusting the Power Inactivity Timeout

by ScanSource Technical Services October 15, 2011 Barcode Printing
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All QL’s come with a default power.inactivity_timeout set to 1200 seconds. (20 minutes). We will adjust it to 0 to keep it from going into sleep mode. However, if you want it set to a different amount of time simply adjust the number in the power.inactivity_timeout.txt file to the desired number of seconds and continue [...]

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Datamax-O’Neil M-Class: Installing the Cutter Option

by ScanSource Technical Services October 15, 2011 Barcode Printing
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Installation Turn ‘Off’ the Power Switch and unplug the printer. Open the cover. Remove any installed media from the printer. Remove the Fascia by gently pulling it forward. Loosen and remove the Thumbscrew, then remove the Tear Plate (or if equipped, the Present Sensor option). Notice the Male Connector on the Cutter and the corresponding [...]

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Datamax-O’Neil M-Class: Installing the Internal Rewind Option

by ScanSource Technical Services October 15, 2011 Barcode Printing
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Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. Remove the Cover Screw and then the Cover Plate. Mount the Rewinder Assembly onto the Center Plate and then secure it using the three Screws. Plug the power cord into the AC Receptacle and turn ON the Power Switch. This completes [...]

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Datamax-O’Neil M-Class: Installing the Printhead

by ScanSource Technical Services October 15, 2011 POS
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Removing the Printhead Turn ‘Off’ and unplug the printer from the AC Receptacle. Open the cover; if ribbon is installed, remove it. With the Printhead locked in the down position, loosen the Printhead Mounting Screw (it will remain in the assembly). Unlatch the Printhead Assembly. While holding the Printhead, raise the assembly. Disconnect the two [...]

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Datamax-O’Neil M-Class: Installing the Peel and Present Option

by ScanSource Technical Services October 15, 2011 POS
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Installing and Using the Peel and Present Assembly with the Datamax M Class   NOTE: Peel and Present requires the Internal Rewinder option. Contents of the Peel and Present Kit This kit contains the following items: Peel and Present Mechanism Assist Roller Bushing Preparing the Printer   Turn ‘Off’ the Power Switch and unplug the [...]

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Datamax-O’Neil H-Class: Installing the Peel and Present Option

by ScanSource Technical Services October 12, 2011 Barcode Printing
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Installing the Peel and Present option on a Datamax H-Class Printer. Turn ‘Off’ the Power Switch and unplug the power cord from the AC Receptacle. Remove the Thumbscrew and Tear Plate. (Alternately, if equipped with an Arc Plate, Present Sensor, or Cutter, remove that device.) Press the Latch and open the Peel and Present Assembly. [...]

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