ScanSource Communications

ScanSource Communications is your source for total communications solutions. We understand the channel like no other distributor. And understanding the channel means understanding what your business needs. We deliver industry-leading videoconferencing and telephony products and high-quality communications products and services. We provide unified communications education, state-of-the-art logistics, financial services, technical support, professional services, and much more. With ScanSource Communications, you’ll get everything you need to generate more sales for your business – and so much more – because we get it.

ShoreTel Spotlight: Donna Cooley

by Jessica Duvall June 7, 2017 Business
ShoreTel

Making a move to the cloud is easy when Donna is involved. ShoreTel Connect CLOUD uniquely positions ScanSource as a Cloud Services Distributor (CSD) and that is where Donna comes in. She works with over 200 partners in her role managing the ShoreTel Connect CLOUD relationship at ScanSource and has been instrumental in recruiting, onboarding […]

4 Ways Cloud Communications Can Help CIOs Meet Priorities in 2017

by Jessica Duvall May 22, 2017 ScanSource Communications
ShoreTel

What’s high on the CIO’s priority list for the coming months? According to the 2017 Gartner CIO Agenda Survey, it’s digitization – the use of digital technologies to change a business model and provide new revenue and value-producing opportunities. Cloud communications can help CIOs accelerate progress against their goals by streamlining and simplifying daily workplace […]

My Skype for Business Calls Need to be Recorded, Right?

by Jenna Metz May 17, 2017 Business

by Ron Romanchik Anyone who calls a customer service or tech support line has gotten that “this call may be recorded for quality assurance purposes” announcement in their lifetime.  That typically means that the contact center you called has a recording system and most likely will record your call, whether it’s to understand how their employees handle customer […]

ScanSource sUCCess Roadshow Tour Recap (In case you missed us)

by LaVonda Huskey May 16, 2017 Enterprise

ScanSource Communications partnered with Barco, Edgewater Networks, Plantronics and Polycom to take our 2017 sUCCess Roadshow Tour to the Washington, DC area, Los Angeles, Chicago and Dallas during April and May, 2017. We showcased four top room environments with products in full working order at each location, along with manufacturer representatives and several ScanSource folks. We […]

Why Focus on Service Renewals?

by Angela Diamantis May 5, 2017 Business

Experts say it takes anywhere between 3 and 30 times the investment to acquire a new customer than it does to keep an existing one. While there is no exact science to determine the actual cost for your business, one thing is certain – finding new customers is a major challenge.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Are you giving your best leads away?

by Vanessa Koechli April 26, 2017 ScanSource Communications
Mitel

by Patrick Sheehan Director of Open Solutions Sales, Mitel What is the best source of new sales leads?  Is it email campaigns, digital ads, cold calls? Rather, it’s customer referrals — and the greatest source of these is the phone sitting right next to you. Think about what people do when they need a new product […]

Help Your Customers Keep Their Competitive Edge!

by LaVonda Huskey April 25, 2017 Enterprise
Plantronics Polycom

As budgets continue to be squeezed and everyone’s looking for ways to get more productivity from their employees while adding to bottom line profitability, we’ve teamed up two outstanding manufacturers to help you do both. ScanSource Communications is excited to offer exclusive bundles for our most popular Polycom phones.  And we’ve chosen Polycom’s alliance partner, […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

How to Roll Out Technology in a Multi-Generational Workplace

by Jessica Duvall April 19, 2017 Business
ShoreTel

CIOs rolling out new communications technology face a distinctive challenge. With four generations in the workplace today – Veterans (born before 1946), Baby Boomers (born 1946 – 1964), Generation X (born 1965 – 1980) and Millennials (born after 1981) – they must not only determine the best solution to meet the needs of their business, […]