ScanSource Communications

ScanSource Communications is your source for total communications solutions. We understand the channel like no other distributor. And understanding the channel means understanding what your business needs. We deliver industry-leading videoconferencing and telephony products and high-quality communications products and services. We provide unified communications education, state-of-the-art logistics, financial services, technical support, professional services, and much more. With ScanSource Communications, you’ll get everything you need to generate more sales for your business – and so much more – because we get it.

ShoreTel Spotlight: Greg Aiken, Partner Marketing

by Jessica Duvall February 2, 2017 Business
ShoreTel

If you haven’t heard the name Greg Aiken, you will. Greg is a Partner Marketing Manager who was recently featured in RSPA’s The How-To-Guide for Marketing. According to Greg, the secret to effective marketing begins with the approach. He has his approach nailed down to a science, which is helping ShoreTel partners achieve success each […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

Six Tips for Successful Service Providers

by Jennifer Clark January 25, 2017 Business

Six Tips to Stand Out Among Other Service Providers Being successful as a service provider is often a challenge and, at times, difficult to navigate. Below are six tips to help you understand what successful service providers are doing, and how you can get ahead to grow your business. Fully comprehend the definition of Managed […]

How to Transition into a Cloud Service Provider

by Jennifer Clark January 25, 2017 Cloud Computing

How to Transition into a Cloud Service Provider Transitioning to a Cloud Service Provider (CSP) from a traditional managed service provider could be extremely beneficial if done correctly; however, there are several issues to consider. Below are a few points to weigh before making the switch.

ScanSource Has You Covered from Start to Finish on Your Polycom Investments

by Lauren Eckstein January 23, 2017 Sales

Are you familiar with Total Coverage, a service offering by ScanSource?  This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance coverage contract options.  This means unlimited technical support, next business day product replacement, and 24/7 IP and ISDN testing facility.

Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

Migrating to the Cloud? 3 Reasons to Start with Your Phone System…

by Jessica Duvall January 20, 2017 Business
ShoreTel

As more businesses adopt cloud-based solutions, their IT managers face the practical challenge of how to execute the transition. If you’re an IT manager looking to save time, simplify maintenance and get the most from your cloud investments, it makes sense to focus on migrating one service at a time… and your business phone system […]

How do you Connect Your Internal Users to Skype?

by Jennifer Clark January 17, 2017 ScanSource Communications
Aruba AudioCodes Jabra Mitel Plantronics Polycom Sennheiser Skype for Business Sonus Spectralink

You’re probably aware by now that Skype for Business (Enterprise Voice version) streamlines interactions with employees as well as customers around the world. The communication and collaboration software is utilized across one interface and can be used in a desktop, mobile, and conference room environment. As more businesses come on board with deploying Skype for […]

Unified Communications: Transforming the Way We Work

by Jessica Duvall January 11, 2017 Business
ShoreTel

Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional desk and office, working remotely has become increasingly common. In fact, more than 50% […]

Closing the Gap between Service Providers and Their Customers

by Jennifer Clark January 9, 2017 ScanSource Communications

As Service Providers, it is your job to provide. It’s also important to listen and understand your customers’ needs and visions for the future. By staying ahead of those needs, you’ll have an answer before a question or problem arises. However, a recent survey known as the Global IT Service Providers Harmony Report from Logic […]