ScanSource Catalyst

No matter your challenge or opportunity, we’ve got a solution for that! ScanSource Catalyst provides the right products, technologies and service solutions to meet our reseller partners’ end-user needs. ScanSource Catalyst is a leading value-added distributor of communications and networking products. We also provide pre-configured, multi-vendor data center solutions. As a trusted distributor, ScanSource Catalyst is committed to delivering solid, customizable business solutions to help our customers grow and remain profitable.

Plantronics Has Great Headsets, but There’s More…

by LaVonda Huskey May 5, 2017 Enterprise

By LaVonda Huskey Who doesn’t love free, even extravagant, items, from time to time? As a Plantronics Authorized reseller, you have access to Rewards Points on the Plantronics Connect Partner portal. You can earn them by attending web seminars and events, purchasing certain products (which change from time to time), and by completing certifications that […]

Maximize Your Cloud Revenue with Cloud Ignite Fueled by ScanSource Catalyst

by Jennifer Clark April 27, 2017 Cloud Computing
Avaya

For those looking to leverage the scalability and innovation of Avaya’s IP Office offering in the cloud, the wait is over. ScanSource Catalyst is hosting a series of road shows, known as Cloud Ignite Fueled by ScanSource Catalyst, that will complement Avaya’s upcoming Cloud Expo and provide the tools and resources you need to win in […]

2017 sUCCess Tour.. one stop down!

by Kate Menzer April 19, 2017 Business
Barco Edgewater Plantronics Polycom

Thank you to all of our partners who attended the first stop of our 2017 sUCCess Tour in Ashburn, VA at TopGolf! We had a room full of vendor specialists and eager partners who were ready to learn more about Polycom, Barco, Plantronics and Edgewater solutions. After the presentation, which highlighted four different room environments, we […]

Fabric Of Our Lives

by Alyssa Schaffer April 17, 2017 Business
Avaya

Yes, I borrowed the tagline for the cotton commercials. That slogan bears an impressive message though: cotton is one of the most notable fabrics in our day-to-day lives. With over 900 deployments, Avaya Fabric is quickly making a similar name for itself in the industry! Avaya Fabric totes many remarkable qualities: security, hyper-segmentation, and automatic […]

My Skype for Business Calls Need to be Recorded, Right?

by Jenna Metz April 6, 2017 Business
AudioCodes ShoreTel

Anyone who calls a customer service or tech support line has gotten that “this call may be recorded for quality assurance purposes” announcement in their lifetime.  That typically means that the contact center you called has a recording system and most likely will record your call, whether it’s to understand how their employees handle customer calls or […]

Highlights from 2017 Avaya ENGAGE

by Jennifer Clark February 15, 2017 Cloud Computing
Avaya

More than 2,300 partners, end users, and affiliates gathered at MGM Grand in Las Vegas this week for the largest Avaya event of the year, Avaya ENGAGE. This four-day event merged together three historically separate events – Avaya Technology Forum (ATF), Avaya Executive Partner Forum (AEPF), and International Avaya Users Group (IAUG) – and brought […]

Plantronics Manager Pro v3.9 Offers Powerful Analytics Services

by LaVonda Huskey January 26, 2017 Cloud Computing
Plantronics

Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to subscribe to new analysis suites. It utilizes a cloud-based architecture to ensure the quality of communications and collaboration experiences by assuring device health. It also offers powerful […]

6 Ways to Improve Customer Experience

by Jennifer Clark January 24, 2017 Business
Avaya

Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and responsible for selling and supporting mission-critical voice and/or data networks, your customers expect an even heightened level of service. ScanSource Catalyst […]

How to Get Ahead in the Artificial Intelligence Race of 2017

by Jennifer Clark January 5, 2017 Enterprise

While Artificial Intelligence (AI) once seemed like a science-fiction concept only available in the movies, it is now popping up in our everyday reality. In fact, AI has become so mainstream that there are now personalities like Siri, Cortana, and Alexa to help you with simple tasks, such as browsing the Web for nearby restaurants and checking email. […]

8 IT Spending Trends to Look For in 2017

by Jennifer Clark November 16, 2016 Cloud Computing

According to Gartner, IT spending should rebuild in 2017 by 2.9 percent. This is a slight increase over this past year, while Analyst firm Forrester indicates growth in the tech industry to rise 5.1 percent. This can only mean IT is no longer looked at as just a cost center but rather an investment that […]