ScanSource Catalyst

No matter your challenge or opportunity, we’ve got a solution for that! ScanSource Catalyst provides the right products, technologies and service solutions to meet our reseller partners’ end-user needs. ScanSource Catalyst is a leading value-added distributor of communications and networking products. We also provide pre-configured, multi-vendor data center solutions. As a trusted distributor, ScanSource Catalyst is committed to delivering solid, customizable business solutions to help our customers grow and remain profitable.

Cloud vs On-Premises: How to Decide

by Jessica Duvall March 19, 2018 Business

Some decisions are easy: like hitting the snooze button in the morning. Still, others require a bit more thought: sandwiches or sushi for lunch. Then there are the kinds of decisions that require not only thought, but discussions, meetings, and the prediction of future needs. Deciding whether your customer’s business communication server should be cloud-based, […]

Access Your Heritage ShoreTel Marketing Funds through Mitel OneView

by Jessica Duvall February 26, 2018 Business

If you’re a heritage ShoreTel partner and you’re worried about accessing you’re accrued MDF, don’t be. Mitel’s new OneView portal makes it easy to see and manage your fund requests and access a variety of marketing assets. The good news is, Mitel’s OneView was designed with heritage ShoreTel partners in mind. It’s very similar to […]

19th Century School Gets 21st Century UC System

by Jessica Duvall February 13, 2018 Business

The Taft School in Connecticut was founded in 1890, a time when a new invention called the “telephone” was just coming into acceptance as a recognized form of communication. While the mission and integrity of this private boarding school remains as true today as it did at its founding more than a century ago, other […]

Hot Off the Press.  Mitel Moves to #2 in the UCaaS Market Worldwide.

by Shea Kopelman January 17, 2018 Cloud Computing

On January 9, 2018, Mitel was announced the #2 UCaaS Vendor worldwide by an independent research firm Synergy Research Group. Not only did Mitel surpass one million subscribers, but they are within one percentage point of the #1 market share position based on subscribers. This news is another major milestone in Mitel’s rapid emergence as […]

Making the Most of Your Avaya Partnership with the New PRM Tool!

by Stephen Brown January 9, 2018 Business

If you are looking to make the most of your Avaya practice in 2018, look no further than Avaya’s PRM (Partner Relationship Manager) tool. Did you know that PRM just got a cool new makeover earlier this fall? Avaya just completed Phase 1, which moved PRM to Salesforce Partner Communities in an effort to help […]

Six Steps to Make the Most of Your Communications Investment

by Shea Kopelman December 14, 2017 Business

Technology is changing rapidly. But, when it comes to unified communications and collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward […]

“Mr. Watson… I Want to See You!”

by Amanda Williams November 17, 2017 ScanSource Catalyst

On March 10, 1876, three days after his patent was issued, Alexander Graham Bell succeeded in getting his telephone to work. Vibration of the diaphragm caused a needle to vibrate in the water, varying the electrical resistance in the circuit. When Bell spoke the sentence, “Mr. Watson—come here—I want to see you” into the liquid […]

Looking Back at the 2017 ScanSource Global Partner Conference

by Jennifer Clark November 16, 2017 AIDC

The ScanSource Global Partner Conference, or GPC as it was affectionately called, was three full days in beautiful Greenville, S.C., from November 7-9. From incredible evening entertainment, to informative keynote sessions that invoked tears, to a newly unveiled plan for ScanSource in 2018, GPC was a major success that included more than 1,400 attendees from […]

Don’t Worry. Be Happy. Avaya Utilizes Blockchain Technology for Its Happiness Index

by Amanda Williams October 23, 2017 ScanSource Catalyst

The benefit to revolutionary technology is that it changes the way we think. It disrupts old patterns and creates new opportunities to the way things get done. Of course, these same attributes can be seen—by some—as a threat. And, in fact, they are a threat to established patterns and accepted protocols. However, if one is […]

Contact centers call for change. You better answer.

by Terri Potter September 26, 2017 ScanSource Catalyst

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to reign supreme. To that point, contact centers (used to interact with customers) are absolutely critical to the success of businesses in today’s marketplace.