SMB

Meet two Stars on the ever-changing retail horizon

by Caroline Gooding July 31, 2018 Business

In the rapidly evolving, mobile point-of-sale (mPOS) and customer-engagement industries, it’s essential that owners of retail establishments stay ahead of the curve. Store patrons now expect a whole lot more from their retail experiences—especially ones taking place in brick-and-mortar stores. It’s becoming more and more difficult to entice shoppers to leave the comfort of their […]

Sometimes playing it safe is the biggest risk of all

by Kristen Baker July 31, 2018 Business

There’s no constant like change—especially where technology is concerned—and the OS LTE migration proves it. So, it’s time for your customers to loosen their firm grasp on their legacy devices, because holding onto these products can hold them back. But, the good news is change doesn’t have to disrupt business.

How Millennials are Shaping the Desktop Experience

by Lauren Knight June 29, 2018 Business
Avaya

By 2020, 50% of the global workforce will be millennials. You might read that and think “so what?” However, millennials represent a larger shift in the workplace toward a new set of needs and wants so it’s critical for you to help educate your customers. According to Avaya’s 2018 State of the Desktop, research reveals that […]

Making customer service your TOP priority. It’s as easy as these five steps.

by Caroline Gooding June 29, 2018 Business

Frustrated customers aren’t happy customers. Displease your customers one time too many times—and no one can predict if that takes only one time, or multiple times—and they probably won’t return to your or your customer’s retail establishment. When checkout lines are too long, when store shelves or displays are in disarray, when it’s seemingly impossible […]

It’s not just the terminology that’s changing in the restaurant industry.

by Joseph Foster June 27, 2018 Business
Epson

Call them fast-food or quick-service restaurants (QSRs)—it makes no difference. They are one and the same to most people. An easy way to know you are doing business with a QSR is when you can grab a quick burger, sometimes even from the comfort of your car. Chances are you will pass several of them […]

Polycom unveils the latest in Polycom Trio at InfoComm

by Elizabeth Tarry June 22, 2018 Business
Polycom

If you missed InfoComm this year then you missed a big week of announcements for Polycom – but don’t worry, I’m here to summarize the latest!

Getting the Edge on Mobility

by Megan DeMoise June 1, 2018 Business
Honeywell

When it comes to Honeywell’s new Mobility Edge™ platform, all you need is ScanSource. We have it—and all the latest, best-of-breed products, in stock and ready to ship—along with the knowledge and resources you need to sell them. But first, we want to make sure you understand the benefits of upgrading to a Mobility Edge™ […]

The future is N.O.W. and it’s spelled R.F.I.D.

by Kristen Baker June 1, 2018 Business
Zebra

Increasingly, we live in an on-demand environment, as more and more of what we need—or, at least, want—can be purchased and delivered so quickly. To be successful, our work lives are no different. When we need something, we need it NOW.

Where is my inventory? and other important questions in today’s marketplace

by Caroline Gooding May 30, 2018 Barcode Printing

Especially today, businesses need to know where their products have been, where they currently are, and where they’re going—to increase efficiency, which, in turn, reduces labor costs and waste. Having this updated information also improves customer satisfaction, as products basically can be delivered on demand, and who doesn’t like that? But, what are the best […]

Alleviating conference room stress one content sharing device at a time

by Jessica Crocker May 22, 2018 Enterprise

The average resting heart rate is 60-100 beats per minute (bpm) and rises in the presence of stress. A recent study found that a person’s heart rate can climb upwards to 179 bpm when struggling with technology during a simulated meeting. In this simulation, participants rated the task of getting content shared onto the screen […]