Market Segments

Meet two Stars on the ever-changing retail horizon

by Caroline Gooding July 31, 2018 Business

In the rapidly evolving, mobile point-of-sale (mPOS) and customer-engagement industries, it’s essential that owners of retail establishments stay ahead of the curve. Store patrons now expect a whole lot more from their retail experiences—especially ones taking place in brick-and-mortar stores. It’s becoming more and more difficult to entice shoppers to leave the comfort of their […]

Sometimes playing it safe is the biggest risk of all

by Kristen Baker July 31, 2018 Business

There’s no constant like change—especially where technology is concerned—and the OS LTE migration proves it. So, it’s time for your customers to loosen their firm grasp on their legacy devices, because holding onto these products can hold them back. But, the good news is change doesn’t have to disrupt business.

8 Technical Considerations When Upgrading Your Call Center Phone System

by The Source July 11, 2018 Business

This is an excerpt from the original blog written by Emily Arnold, Product Marketing Specialist for Digium. Permission has been granted by Digium. A link to the full blog has been provided below. Call Center organizations have discovered that substantial savings can be had when moving to a VoIP-based call center. However, there are other […]

InfoComm 2018 Takeaways

by Jennifer Clark June 29, 2018 Business

Whether you found yourself literally floating in the “clouds” at the C2 exhibit or just talking about cloud technology solutions, InfoComm 2018 was an innovative and mind-blowing experience for everyone from exhibitor to end user. We began our InfoComm 2018 week in typical fashion with a grand party at Top Golf Las Vegas. The neon […]

How Millennials are Shaping the Desktop Experience

by Lauren Knight June 29, 2018 Business
Avaya

By 2020, 50% of the global workforce will be millennials. You might read that and think “so what?” However, millennials represent a larger shift in the workplace toward a new set of needs and wants so it’s critical for you to help educate your customers. According to Avaya’s 2018 State of the Desktop, research reveals that […]

Making customer service your TOP priority. It’s as easy as these five steps.

by Caroline Gooding June 29, 2018 Business

Frustrated customers aren’t happy customers. Displease your customers one time too many times—and no one can predict if that takes only one time, or multiple times—and they probably won’t return to your or your customer’s retail establishment. When checkout lines are too long, when store shelves or displays are in disarray, when it’s seemingly impossible […]

It’s not just the terminology that’s changing in the restaurant industry.

by Joseph Foster June 27, 2018 Business
Epson

Call them fast-food or quick-service restaurants (QSRs)—it makes no difference. They are one and the same to most people. An easy way to know you are doing business with a QSR is when you can grab a quick burger, sometimes even from the comfort of your car. Chances are you will pass several of them […]

Polycom unveils the latest in Polycom Trio at InfoComm

by Elizabeth Tarry June 22, 2018 Business
Polycom

If you missed InfoComm this year then you missed a big week of announcements for Polycom – but don’t worry, I’m here to summarize the latest!

Managing Noise in the Workplace with Plantronics

by LaVonda Huskey June 18, 2018 Enterprise

Plantronics surveyed over 2,100 professionals from a variety of industries in 7 different countries in 2017 about the effects of noise in the workplace. It’s something that we are all affected by as corporations continue to move toward open space work environments. However, it’s costing companies a lot in lost productivity.

Getting the Edge on Mobility

by Megan DeMoise June 1, 2018 Business
Honeywell

When it comes to Honeywell’s new Mobility Edge™ platform, all you need is ScanSource. We have it—and all the latest, best-of-breed products, in stock and ready to ship—along with the knowledge and resources you need to sell them. But first, we want to make sure you understand the benefits of upgrading to a Mobility Edge™ […]