Market Segments

Making Money in a Microsoft Cloud PBX Environment – Endpoints and Peripherals

by Vanessa Koechli September 27, 2016 ScanSource Communications

In a previous post, we talked about how, even though your customers may be moving away from a premises-based, CAPEX approach to Unified Communications, in favor of a cloud-based, OPEX approach, there is still a way to make money by selling and installing much-needed infrastructure to support successful cloud-based deployments. However, that is but one […]

How Can the Right Phone System Make Life Easier for a Small-to-Medium Business?

by Vanessa Koechli August 16, 2016 ScanSource Communications

When we talk to small-to-medium businesses (SMB) about their communications needs, several key themes emerge. First of all, they want a system that just works—totally reliable and something they don’t have to worry about during evenings and weekends. So far, so good. Another recurring theme is around having a system that can grow and develop […]

Barco and Polycom: Collaboration Solution

by Matthew Sekuras July 20, 2016 Business

Barco’s newest ClickShare models were a major point of interest at this year’s InfoComm! If you’re not familiar with Barco or how it complements Polycom’s RealPresence Group Series line, this post outlines how it can help create a complete unified collaboration solution. Last year, Barco was honored with Polycom’s Technology Partner Innovation Award and was […]

Making Money in a Microsoft Cloud PBX Environment – Infrastructure

by Vanessa Koechli July 18, 2016 Business

As Microsoft Skype for Business Online with Cloud PBX gains feature parity with on-premises installations, resellers have to change the way they engage potential customers interested in their products. The days when resellers provided the whole telecommunications stack are fading as customers embrace the OPEX model by moving to the cloud for their communications needs. […]

Sennheiser + ShoreTel = Seamless Plug-n-Play

by LaVonda Huskey July 6, 2016 Enterprise
ScanSource Communications Sennheiser ShoreTel

ScanSource Communications is excited to announce that Sennheiser’s headsets and speakerphones have been validated by ShoreTel as interoperable. Sennheiser’s premium headsets and speakerphones make the perfect audio companions for ShoreTel’s IP phone or UC client. By using Sennheiser headsets with ShoreTel systems, clients are now able to manage the call-control functions such as the answer […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

What’s new in RealPresence Debut 1.1.0?

by Mike Hubble June 7, 2016 Enterprise
Polycom ScanSource Communications

The RealPresence Debut was announced during Polycom’s 25th Anniversary celebration in the fall of 2015. Here on the ScanSource Communications Tech Team, we were able to get our hands on these devices in March of 2016. These video codecs are extremely easy to setup. The Debut includes the traditional H.323 and SIP protocols as well as […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business
Dialogic

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

5G Market Status

by Jeremy Burton May 5, 2016 Business

By Jim Machi Last week, I wrote about the status and projections of LTE subscriptions. So I figured I should do a brief update on 5G this week.  First of all, as I’ve written before, 5G is clearly in its hype phase.  It was all over MWC a couple of months ago.  Although there are no […]