Culture

3 Ways Communications Technology Can Improve Your Customer’s Experience

by Jessica Duvall June 1, 2017 Business
ShoreTel

Think about the last time you had a customer experience with a brand. What made it great? Or awful? For many of us, both stellar and terrible experiences have the same effect: They’re memorable. The great ones stick with us as much as the horrible ones and, either way, we’ll probably tell a few friends. […]

ShoreTel Spotlight: Garner Bass

by Jessica Duvall March 22, 2017 Culture
ShoreTel

Garner has been an outstanding ScanSource team member since he joined the team a little over nine years ago. As a dedicated Sales Rep he knows a thing or two about solving problems and helping transform products into solutions.

ShoreTel Spotlight: Yvette McKenzie, Vice President of Merchandising

by Jessica Duvall March 9, 2017 Business
ShoreTel

We are excited to announce that Yvette is rejoining ScanSource Communications as Vice President of Merchandising. This sixteen-year ScanSource veteran started her journey in our POS/Barcode business unit in 2000 and has since then held a variety of executive positions and brought tremendous value to the ScanSource team along her professional journey.

Unified Communications: Transforming the Way We Work

by Jessica Duvall January 11, 2017 Business
ShoreTel

Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional desk and office, working remotely has become increasingly common. In fact, more than 50% […]

ShoreTel Spotlight: Chris Giordanelli

by Jessica Duvall October 26, 2016 Business
ShoreTel

Chris, a superhero buff, works in the Information Technology department (Development Branch) as a Senior Software Engineer/Architect. Here he spends his time building web applications that are designed to make it easier for our resellers, vendors and employees to buy and sell, while overall enriching the ScanSource experience. In his role, Chris loves the problem-solving […]

ShoreTel Spotlight: Merchandising Team

by Jessica Duvall August 31, 2016 Culture

Watch out, because the ShoreTel Merchandising team may play a prank or ten on you if you aren’t on your guard. This team knows how to work well together and accomplish a large workload day in and out.

ShoreTel Spotlight: Fran Farrell, Team Leader Technical Services

by Jessica Duvall July 6, 2016 Business

We provide award-winning pre- and post-sale technical support on all products we sell. Our ShoreTel-certified technicians have the answers you need to get up and running. Especially Fran Farrell… born and raised in Philadelphia. Fran has been on the ScanSource team for 17 years and his positive, can-do attitude impacts the daily lives of ScanSource […]

Tips for Successful Meetings With Remote Workers

by Jessica Duvall April 5, 2016 Business
ShoreTel

Let’s Make Meeting Magic together! Meetings that involve workers participating from remote locations present special challenges. It’s extra difficult to keep everyone on track and engaged when some attendees aren’t physically present in the room with you.

Channel Partners 2016 Recap

by Hunter Edmisten March 23, 2016 Business

Channel Partners Breakout Session – Signs of the Times First, let me state that if you were NOT at the Channel Partners 2016 Event in Las Vegas, NV, you missed out.  The show floor brought vendors from Service Providers to hardware manufacturers, QOS service appliances, and Entrepreneurs in the cloud service space.  There seemed to […]

What type of business meeting style fits you best?

by Jessica Duvall February 4, 2016 Business
ShoreTel

It’s common news that most people dread meetings. How many minutes do you spend getting the technology to work, how many people show up late, how many people are “off topic”… the list goes on and on..