ScanSource Catalyst

No matter your challenge or opportunity, we’ve got a solution for that! Catalyst Telecom provides the right products, technologies and service solutions to meet our reseller partners’ end-user needs. Catalyst Telecom is a leading value-added distributor of communications and networking products. We also provide pre-configured, multi-vendor data center solutions. As a trusted distributor, Catalyst Telecom is committed to delivering solid, customizable business solutions to help our customers grow and remain profitable.

UC in the Cloud – A match made in heaven or a deal with the devil?

by Alan Percy June 24, 2015 Business

As a manager of Unified Communications, you have many concerns, from security, to survivability and operational costs.  You’ve probably been inundated with materials, whitepapers and reports from the vendors and analysts on the topic of cloud-based UC solutions.  They promise greater security, scaling, simplified implementation, better reliability through geographic diversity and the opportunity to “pay-as-you-go”. […]

No Lines – No Waiting!

by Susan Abernathy June 23, 2015 ScanSource Catalyst

I feel everyone is in agreement that pre-sale support is essential when recommending an advanced voice or video solution. Post-sale maintenance/support is equally important. The missing link however seems to be the support needed during an installation. Let’s not dance around it – whether you’re certified, experienced or newly trained, implementing technology can be daunting. […]

Catalyst hosts web seminar on Avaya BYOD & Scopia

by Chad Roache June 10, 2015 ScanSource Catalyst

ScanSource Catalyst recently hosted a web seminar featuring Roger Wallman with Avaya Product Marketing. Roger brought us up to speed on several new exciting offerings from Avaya focused on their latest Video and BYOD Solutions. Starting with endpoints, Avaya recently introduced the Scopia XT4300, currently in stock at Catalyst, and have followed that up with […]

How West Tech Maximized Their Resources for Contact Center

by Susan Abernathy June 1, 2015 ScanSource Catalyst

It’s no secret that Contact Center solutions are in demand. Today even small to medium companies are requesting better call routing or database screen pop-ups. And, capturing inbound caller information is essential for future marketing campaigns. The challenge is having the skills and know-how to implement a Contact Center solution while making the process seamless […]

1COMM 2015 Review

by Jennifer Clark May 29, 2015 Cloud Computing

If you’re a frequent flier to tech conferences then you probably know your way around an expo hall and the inside corridor of hotel ballrooms. Chances are, you don’t see or learn much about the host city other than the welcome brochure in the hotel room, or pictures in the airport terminals. But not at […]

Hear What Greenville’s Leading CIOs Have to Say

by Angela Diamantis May 11, 2015 ScanSource Catalyst

New technology is invented every day and CIOs continuously have to balance the demands of innovation with their individual business objectives while maintaining cost efficiency. This year at 1COMM, Rich Long, president of ScanSource Catalyst and ScanSource Communications, will lead a panel discussion of CIOs and other IT decision-makers from leading companies in healthcare, education, […]

Golf, Beer and Exclusive Access to Key Vendors?

by Angela Diamantis May 7, 2015 Mobility

You’ll get all that & MORE at ScanSource’s 2015 Partner Conference, 1COMM! We know you have a busy schedule, but we are confident this conference will be well worth your time. Here’s are the Top 10 reasons you should register today and join us in Greenville, SC on May 19-21. Location – Greenville is among […]

Finding System ID in IP Office Server Edition

by Doug Rogier May 6, 2015 Catalyst Tech Support

IMPORTANT NOTE: When installing Server Edition Virtual, ensure that the IP Office IP Address (LAN1 and LAN2), Hostname, and Time Zone settings have been set and the entire server rebooted after the final changes to these setting prior to obtaining the System ID. Additional changes to these settings after the reboot will force a new […]

Ruckus SmartZone Software: High-Performance and High-Resilient Software

by Heather Williams May 1, 2015 Enterprise
Ruckus Wireless

Ruckus has announced the release of SmartZone Software, which will provide high performance and high resiliency to ensure that your Wi-Fi network will deliver the best application experience to your users.   SmartZone Software is designed to give your customers service-provider performance on a selection of flexible platforms, allowing them to grow their Wi-Fi network as […]

Implementing Skype for Business by Microsoft at Quaero – The Business Model Made all the Difference

by Alan Percy April 7, 2015 Business
AudioCodes

The biggest hurdle in deploying Skype for Business is not always technical, as a case study interview with Quaero explains, sometimes the business model makes all the difference in making Skype for Business work. Earlier this year I had the opportunity to talk with Matt Jones, Manager of Infrastructure Services at Quaero, a data management […]