Sales

Sales is the cornerstone of your business. We’ve created this section to help VARs, resellers, solution providers, integrators, business partners and dealers have access to everything related to increasing revenue, improving profits and making money. Here is where you’ll find free sales tips, advice and sales training, as well as selling tools and resources to help you increase your sales effectiveness.

4 Ways a Cloud Phone System Earns Loyal Customers

by Jessica Duvall February 14, 2017 Business
ShoreTel

Loyal customers are said to be worth up to 10 times their first purchase. Yet, delivering exceptional service can be a challenge, especially if you have tight budget constraints. A cloud phone system can help you to create a highly efficient, yet cost-effective, customer service process. How? Consider these four ways a cloud phone service […]

ScanSource Has You Covered from Start to Finish on Your Polycom Investments

by Lauren Eckstein January 23, 2017 Sales

Are you familiar with Total Coverage, a service offering by ScanSource?  This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance coverage contract options.  This means unlimited technical support, next business day product replacement, and 24/7 IP and ISDN testing facility.

Introducing our new ScanSource Communications BD Rep

by Kate Menzer January 20, 2017 Sales
Polycom

It is my pleasure to introduce you all to the new BD rep for the Pacific Northwest, Matt Jordan. He brings a great deal of expertise to ScanSource Communications, with his previous roles in sales for our Security and Catalyst business units. Matt is thankful for his previous experience, as it’s taught him how to […]

Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

Who will you be selling to in 2017?

by Andrew Runion December 15, 2016 Business

Gone are the days of walking into a business, talking to the IT Manager or CIO, presenting a solution, and walking out with a sale. According to Nan Boden, Google’s Head of Global Technology Partners, Google Cloud, 70% of business decisions will be made outside of IT in 2017. This means that product decisions will […]

ShoreTel Spotlight: Mimi Bond

by Jessica Duvall September 27, 2016 Sales
ShoreTel

Our Sales Reps are your dedicated, single point of contact. They are some of the most seasoned and knowledgeable specialists in the industry and are here to enable you. Especially Mimi Bond who has been helping ShoreTel partners at every step of the sale for 12 years and counting!  No matter what type of support […]

9 Business Dynamics that Scream Cloud

by Jessica Duvall August 19, 2016 Business

Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business. Check out the list below to see if any […]

ShoreTel Spotlight: Frank Blackwell, Vice President of Sales for ScanSource Communications

by Jessica Duvall August 4, 2016 Business
ShoreTel

Say “Hello” to Frank Blackwell, Vice President of Sales for ScanSource Communications. Frank is a new face to the Communications Business Unit, but not to the ScanSource team or to the distribution channel. A seasoned vet with almost 13 years working on the ScanSource team, he got his start working for a local business selling […]

“The Great Market Reaction to MS Skype for Business Cloud Connector Edition”

by Jenna Watts June 20, 2016 Business
Catalyst Telecom ScanSource Communications

by Barry Spielman Why I shouldn’t have been Surprised Among the responsibilities I have in my marketing position at AudioCodes, I manage campaigns. So when I was asked to run a campaign for AudioCodes’ new appliance for Skype for Business Cloud Connector Edition, I treated it like I do any of the other campaign topics. […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]