Sales

Sales is the cornerstone of your business. We’ve created this section to help VARs, resellers, solution providers, integrators, business partners and dealers have access to everything related to increasing revenue, improving profits and making money. Here is where you’ll find free sales tips, advice and sales training, as well as selling tools and resources to help you increase your sales effectiveness.

Could WebRTC Initiate Changes in the Contact Center?

by Jim Machi February 16, 2015 Cloud Computing
Dialogic

Last week, I introduced some cool goings on in the contact center, such as cloud, smartphones and video. This week, I’ll finish my thoughts about how the contact center will continue to morph. Integration of social media is also becoming more critical. If there’s outrage over a product defect, social media can give you a […]

Managed IP Phones – Bringing Order to the Desktop

by Alan Percy February 6, 2015 Enterprise

Moving to a SIP-based IP-PBX, Contact Center or Unified Communications system often involves retiring an old and expensive PBX, replacing the desktop legacy phones with new IP Phones.  Deploying new IP Phones often results in chaos at the desktop – an opportunity for partners. Let’s face it, provisioning and installing hundreds of IP Phones can […]

Does My Application Require a Session Border Controller (SBC) or a Gateway?

by Philip Weeks January 7, 2015 Enterprise

When working in a modern Voice over IP environment, we often come across questions regarding the type of appliance needed for a particular application.  In particular, we are asked when an SBC is required vs. a gateway. Both products perform similar functions.  That is, they take an input from one source and output it to […]

Session Border Controllers – Why are they necessary?

by Philip Weeks January 6, 2015 Business

Session Border Controllers (SBCs) are increasingly necessary in modern Voice Over IP environments due to provider requirements and customer needs. These are typically grouped into three primary areas: Security Routing Media conversion (transcoding) Protocol normalization Let’s look at each of these in turn. The term “security” encompasses many concepts, but it primarily boils down to […]

Distance Doesn’t Have to Be the Enemy

by Alex Britt September 10, 2014 Management

Every company with multiple locations knows that distance is the enemy. Whether you are trying to contact employees in the next state, opposite coast, or across the world, distance causes some major issues. A CEO will likely struggle to grow the company, drive business value, reduce costs, and attract and retain top talent if he […]

ScanSource Offers Value with Polycom Demos

by Alex Britt August 20, 2014 Government
Polycom

Why buy a product before you see it if you have the choice to test it out first? With the Polycom Reseller Demo Program, we offer a testing period of five business days that allows you to use Polycom products before you buy them. Choose from more than 35 Polycom demo products. Once your five […]

HIMSS Executive to Headline Chicago Smart VAR Healthcare Summit

by Nathan Lord July 11, 2014 AIDC

If you haven’t heard yet, you’re missing out! ScanSource and Business Solutions Magazine are partnering to offer resellers some business-changing information in the healthcare vertical through a joint effort called, the Smart VAR Healthcare Summit. Kicked off in New Jersey in May, more than 100 attendees were on hand to hear industry experts and end-user […]

Becoming the hero when implementing solutions

by Susan Abernathy June 1, 2014 Sales

How do you provide your customer top notch implementation services without the certifications or skills to configure their solution? Remote configuration services from ScanSource Services. This is how we see it. You should be the face in front of your customers; after all, the customer bought their solution from you.

Tool Cool: Cisco’s “The SELL”

by Ashlee Dufek December 2, 2013 Business
Cisco

The SELL is an amazing online resource for Cisco partners to assist them in becoming more productive, knowledgeable, and competent in selling Cisco solutions.  The Sales Enablement Learning Lifecycle is divided into five key areas, making it super easy to navigate.

It’s time your video surveillance was as smart and easy as your other tech gadgets, don’t you think?

by Jake Shehan April 8, 2013 Business
Axis

With all of the advancements in the network video market over the past several years, our friends at Axis Communications continue to push the envelope as the market continues to migrate from analog to network-based solutions. In the spring of 2012, they released Axis Camera Companion, and in just a years’ time they have had […]