Sales

Sales is the cornerstone of your business. We’ve created this section to help VARs, resellers, solution providers, integrators, business partners and dealers have access to everything related to increasing revenue, improving profits and making money. Here is where you’ll find free sales tips, advice and sales training, as well as selling tools and resources to help you increase your sales effectiveness.

What is MSRP?

by Jolene Pierangeli March 26, 2015 Business
Dialogic

What is MSRP? What are the advantages? Message Session Relay Protocol (MSRP) is a protocol for text or multimedia instant messaging (SMS), which exchanges a series of related instant messages across an IP Network in the context of a session. There are many ways to do messaging, but MSRP offers some unique advantages like: Transmission […]

SmartPhoneMan and His Interaction with Media Servers on St. Patrick’s Day

by Jim Machi March 26, 2015 Business
Dialogic

Last week we made it about halfway through SmartPhoneMan’s day. Let’s finish his day. Right now, he’s in a rush to get home for the fantasy baseball draft. Everyone is scattered across the country and uses different methods to call in – people call in from POTS phone, though not as many as the year […]

The Latest Look at Media Servers

by Jim Machi March 25, 2015 Business
Dialogic

We’re delighted with the informative byline article that our own, Jim Machi, senior vice president of product management and marketing at Dialogic, had published in Internet Telephony recently. A true thought leader, Jim has been publishing articles on telecomm infrastructure and technology for over a decade, and just in case you missed his latest piece […]

A Journey to Media Server Enlightenment

by Jeremy Burton March 17, 2015 Business
Dialogic

Dialogic has introduced an ongoing video blog series titled, “A Journey to Media Server Enlightenment”.  This blog series will discuss various topics surrounding Dialogic’s PowerMedia™ XMS  software-based media server including overviews on developing, testing and deploying media processing solutions. Dialogic’s PowerMedia™ XMS is a powerful next-generation software media server that enables standards-based, real-time multimedia communications solutions […]

Why Would Any Network Need to Support Transcoding and Transrating?

by Hamid Bahadori March 16, 2015 Business
Dialogic

How do you take a sample of analog voice and digitize it? This is what a codec basically does, and there are several different codec flavors used in telecommunications networks to transport voice and video across IP networks. What is the reason for this multitude of coding/decoding (thus the term codec) approaches? The way that […]

UCC Professionals Need AV Integrators… and Vice Versa

by Jimmi Leigh Griffin March 12, 2015 Business

I just came across a white paper published by InfoComm International that immediately caught my attention.  The paper’s title is “The Role of the Audiovisual Industry in Unified Communications and Collaboration.”  Considering we have a targeted focus within the ScanSource Communications business unit on both the Pro AV and the UC technology segment I thought […]

Revolabs Now Shipping the FLX UC 1000

by Matthew Sekuras March 12, 2015 Business
Revolabs

The FLX™ UC 1000 IP & USB Conference Phone is NOW SHIPPING! Conference with Confidence: The FLX UC 1000 is a TWO in ONE solution that combines a USB speakerphone with a VoIP conference phone and color dialer, and can bridge calls between the two. The UC 1000 connects to all major IP PBXs, making […]

Media Servers Will Play an Increasingly Important Role for Telco Apps

by Jim Machi March 11, 2015 Cloud Computing
Dialogic

Media servers play an important role in enabling many of the real-time communications applications many of us use every day. When you retrieve a voice mail, have an email read back to you while in the car or get on a conference call, a media server is involved. Media servers provide the back-end voice and/or […]

Why Carriers and WebRTC Don’t Have to be the Same Magnet Polarization and Can be Partners Part II

by Jeremy Burton March 4, 2015 Business

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep the offerings fresh.   But WebRTC may also be a way to compete with OTT apps that are riding on top of their network.   Apps that are free and don’t provide revenue to the carriers. […]

Highlights from TEAM Polycom 2015

by Jimmi Leigh Griffin February 18, 2015 Business
Polycom

Last week, I attended my first TEAM Polycom conference in Orlando, FL. It was also ScanSource’s first year as an official conference sponsor. It was an action-packed week with lots to take in so it was hard to boil this list down to just a few highlights, but here goes… Polycom CEO Peter Leav interviews […]