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ShoreTel Spotlight: Merchandising Team

by Jessica Duvall August 31, 2016 Culture

Watch out, because the ShoreTel Merchandising team may play a prank or ten on you if you aren’t on your guard. This team knows how to work well together and accomplish a large workload day in and out.

ShoreTel Spotlight: Frank Blackwell, Vice President of Sales for ScanSource Communications

by Jessica Duvall August 4, 2016 Business

Say “Hello” to Frank Blackwell, Vice President of Sales for ScanSource Communications. Frank is a new face to the Communications Business Unit, but not to the ScanSource team or to the distribution channel. A seasoned vet with almost 13 years working on the ScanSource team, he got his start working for a local business selling […]

ShoreTel Spotlight: Fran Farrell, Team Leader Technical Services

by Jessica Duvall July 6, 2016 Business

We provide award-winning pre- and post-sale technical support on all products we sell. Our ShoreTel-certified technicians have the answers you need to get up and running. Especially Fran Farrell… born and raised in Philadelphia. Fran has been on the ScanSource team for 17 years and his positive, can-do attitude impacts the daily lives of ScanSource […]

“The Great Market Reaction to MS Skype for Business Cloud Connector Edition”

by Jenna Watts June 20, 2016 Business
Catalyst Telecom ScanSource Communications

by Barry Spielman Why I shouldn’t have been Surprised Among the responsibilities I have in my marketing position at AudioCodes, I manage campaigns. So when I was asked to run a campaign for AudioCodes’ new appliance for Skype for Business Cloud Connector Edition, I treated it like I do any of the other campaign topics. […]

Most Forgotten App Development Best Practice

by Jeremy Burton June 8, 2016 Business
Dialogic ScanSource Communications

By Jim Machi   On April 19, Dialogic’s Alan Percy hosted a web seminar on “Application Development Best Practices.” To listen to the web seminar, please click here. While I was listening to that web seminar, I had my Product Management hat on. In my blogs, I typically write about what’s going on in the […]

IP Desk Phones – A Phone is Just a Phone Right?

by Jenna Watts June 7, 2016 Business
AudioCodes Catalyst Telecom ScanSource Catalyst ScanSource Communications ScanSource Security

by Ewan Haig Being nearly three months into my new role at AudioCodes, it’s been a steep learning curve given the breadth of products and markets we address. Before I started, I was curious as to why AudioCodes was making such significant investments in the IP phone range, given we were primarily known for more […]

Cool Apps on Agenda at SpeechTek 2016

by Jeremy Burton May 24, 2016 Business
Dialogic ScanSource Communications

Cool Apps on Agenda at SpeechTek 2016 By Tim Moynihan         I am planning my attendance to SpeechTek 2016 next week. After reviewing the agenda, and having attended the event off and on over many, many years, I’m finding it really interesting to see how much the show has matured consistently with […]

The Growing Importance of VoWiFi

by Jeremy Burton May 24, 2016 Business

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of this blog though, VoWiFi is about getting calls on your mobile phone number.  Since VoLTE is IP-based, […]

CRN Recognizes ShoreTel for Best Channel Partner Programs

by Jessica Duvall May 23, 2016 Business

CRN®, a brand of The Channel Company, has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – and fifth time overall – CRN has awarded ShoreTel a 5-Star rating in its annual Partner Program Guide. The […]

Seeking Cloud Nirvana

by Mike Hickey May 13, 2016 Business

As I was thinking about a title – words like ‘cloud’ and ‘transforming’ bounced in my head. Then, I got hooked on ‘Nirvana’, and every time I said it, I thought Kurt Cobain, “Come As You Are”, etc. Nothing to do with the cloud, but I just wanted to get the music playing in your […]